Crossville Health and Rehabilitation, LLC sits over in DeKalb County at 8922 Alabama Hwy 227 N., Crossville, AL 35962, and it offers nursing home and rehabilitation services for seniors and people needing care, and you'll see it's got 143 certified beds and usually about 129 residents a day, so it stays active. The facility's known for having a caring and home-like environment, with a staff that includes professionally trained nurses, certified nurse aides, and therapists, and you might notice a friendly welcome when you visit since the staff seems open to showing folks around if they're thinking about moving in. The place has a restaurant-style dining area for meals, common areas that are nicely decorated, and outdoor courtyards and sitting areas where folks can sit and relax, which gives it a pleasant and comfortable feeling.
Residents can do daily activities to help stay involved, while those who need therapy can get physical, occupational, and speech therapies, and there's support for caregivers and legal services, even prescription help or nutrition programs. There's also Wi-Fi in rooms, cable TV, laundry, beautician services, and public transportation for health appointments like dental and optical visits, and they run community programs too, including support for aging at home and living well, Medicare counseling, and senior wellness resources. The facility also provides COVID-19 testing, has an admissions counselor for tours, and tries to keep things easy for those moving in or out.
The ownership and direction come from Northport Holding Operations, LLC, with affiliated managers like Tammy Cox, Derek Patterson, Lynn Rasco, and Sonny Ward, and you'll see the place is also connected with NHS Management. The facility has a nurse staffing level of about 4.00 hours per resident daily, which is a bit above the state average of 3.9, and the nurse turnover rate is 50.7%, which is a little higher than the state's average of 48.1%.
Crossville Health and Rehabilitation, LLC has had deficiencies found in inspection reports over the years, with thirteen total deficiencies documented, three of those tied to infection-related issues not meeting federal standards, and during a standard inspection in November 2021, the inspectors found two problems, including one linked to infection control. There was also a Resident Rights Deficiency (F0550) for not fully honoring residents' rights to dignity and communication, though there wasn't actual harm-only the potential for more than minimal harm-and a complaint inspection from July 2023 turned up another deficiency too. The reviews online average out to a 4.5 rating from 23 people, and the community tries to provide quality care in a pleasant setting, although like anywhere, it has its share of challenges and areas that need attention.
