Crowne Health Care of Mobile

    954 Navco Rd, Mobile, AL, 36605
    3.1 · 43 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Excellent rehab; unsafe long term

    I placed my mom here for rehab and the day staff, nurses and PT (Mrs. Linda) were amazing - clean, comfortable facility, friendly people and successful short-term therapy. However the long-term/memory care side deteriorated: chronic understaffing (especially evenings/nights), long waits, few activities, dim lonely wards and restricted outdoor access. I experienced neglect - delayed help, wet/soiled linens and diapers, rough handling, two falls with fractures, infections/bedsores, privacy and admin failures, and unresolved reports of theft and inappropriate touching. In short: excellent for short-term rehab; unacceptable and unsafe for long-term or dementia care - I would avoid leaving a loved one here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.14 · 43 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      2.8
    • Meals

      2.4
    • Amenities

      3.1
    • Value

      1.0

    Location

    Map showing location of Crowne Health Care of Mobile

    About Crowne Health Care of Mobile

    Crowne Health Care of Mobile is a nursing home facility that offers many different care services for seniors, and they say they're dedicated to providing skilled nursing and compassionate care for the people who live there, and you'll find 174 beds in the community with a homelike feel, private rooms and bathrooms for comfort, and a friendly setting where folks can spend their days in inviting lounges or the outdoor courtyard, maybe enjoying card games or social outings planned for the week. The staff develops care plans that fit each resident, whether someone needs long-term care, short-term rehab, or more specialized help like memory care for Alzheimer's or dementia, and they use equipment to safely lift residents when needed, following a zero lift policy for safety, which is something that a lot of folks might find important if mobility is a concern. Nurses and caregiving staff are there 24 hours a day to supervise medication and provide support, along with on-site services from specialists like a dentist, podiatrist, or psychosocial staff, and even though doctors might come visit, the registered nurses are on duty around the clock, five days a week, which helps if someone likes knowing there's help nearby. Rehabilitation plays a big part at Crowne Health Care of Mobile with physical, occupational, and speech therapy available, and the therapists work with each person to set up a simple plan that's meant to help them get better, and there's IV therapy too for anyone who needs that kind of treatment. Folks living at Crowne Health can choose levels of care all the way from independent living at Cedar Chase, to assisted living at Crowne Place for those who want to keep some independence with a bit of help, to full skilled nursing for people needing more attention and medical care, plus a memory care unit built for individuals with Alzheimer's and dementia. Meals are prepared by a registered dietitian and usually focus on southern favorites and homestyle dishes, served three times daily, and residents often find the food is simple, familiar, and made to be as healthy as possible. The facility accepts Medicare, Medicaid, and private or self-pay insurance plans, and the staff is trained to offer personal care, home health care, and property management, so things generally stay in good order. Recreational and social activities are scheduled to keep people active and involved, with amenities like a beauty salon, game room, and a resident lounge, and there's an emergency call system for extra peace of mind. The place holds a 3.1 rating based on 28 reviews, which shows people have mixed experiences, and that's something worth thinking about if you're looking for a good fit for yourself or a loved one. Crowne Health Care of Mobile is a place focused on meeting various needs-whether someone's looking for independent living, assisted living, long-term nursing care, or memory support, they try to tailor the support to each person as best they can.

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