Crowne Health Care of Montgomery

    1837 Upper Wetumpka Rd, Montgomery, AL, 36107
    3.5 · 60 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate staff, inconsistent management, oversight

    My experience was mixed but largely positive: the nurses, CNAs, therapists and social workers were friendly, professional and compassionate, quick to respond, and the facility - while older - was clean, well-maintained with good activities and daily therapies at a reasonable price. That said, I encountered management and communication lapses, occasional rude or undertrained staff, billing/medication hiccups, overcrowding and there were reports of more serious safety concerns from others. I'd recommend it for attentive bedside care but advise close oversight and clear communication.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.52 · 60 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.6
    • Meals

      3.8
    • Amenities

      2.8
    • Value

      2.0

    Location

    Map showing location of Crowne Health Care of Montgomery

    About Crowne Health Care of Montgomery

    Crowne Health Care of Montgomery is a licensed Skilled Nursing Facility run by a family-owned network with several locations across Alabama, with this particular center located at 1837 Upper Wetumpka Road in Montgomery, and they also have another site on Whetstone Street in Monroeville, so they've had years of experience caring for people who need both long-term support and skilled nursing care, and they accept both Medicaid and Medicare, which helps families cover the cost. The place has English-speaking staff who help with daily tasks like bathing, dressing, medication, and transfers, and there's always a call system running twenty-four hours a day so no one has to wait too long for help. Residents can choose private or semi-private rooms, and each space comes with things like air conditioning, cable TV, Wi-Fi, kitchenettes, private bathrooms, telephones, and furnished living and dining areas, which adds a sense of comfort, while move-in coordination and concierge services help make the move a little easier for new residents. The facility has a professional chef who manages meal preparation, offering both restaurant-style and all-day dining, including options that work for allergies or diabetes, so no one's left out. They even offer dry cleaning, housekeeping, and laundry services, along with family support programs to help relatives stay involved and informed. Whether someone's facing serious health conditions like congestive heart failure, stroke, or pneumonia, or needs ongoing care for memory loss conditions like Alzheimer's or dementia, the staff supports physical, emotional, and spiritual needs, and the approach is to tailor care for each person so there's room for dignity and individual needs. The community spaces are set up for comfort and activity, with walking paths, outdoor common areas, a library, a movie theater, arts and crafts rooms, a music program, a spa and wellness room, fitness programs, and scheduled daily activities. They've got therapy services and rehabilitation programs with unique names, and the network offers a range of living options, including long-term care, skilled nursing, assisted living at Crowne Place and The Meadows of Atmore, Brewton, Jackson, and Monroeville, memory care in Atmore, and independent living at Cedar Chase Apartments. Crowne Health Care of Montgomery's skilled nursing and rehabilitation units are set up for people who need steady medical attention, with twelve to sixteen hours of direct nursing care every day and a nurse always just a call away, so whether someone needs physical therapy, specialized care, or help around the clock, the focus is always on quality and compassion in a homelike setting.

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