Arabella Health & Wellness of Phenix City

    3900 Lakewood Dr, Phenix City, AL, 36867
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Good therapy but care declining

    I had a mixed stay: the therapy team was outstanding and helped me regain strength, the staff were mostly friendly and caring, the building and rooms were clean and activities plentiful. But care has declined since 2023 - I experienced medication delays, understaffing, inconsistent nursing, and reports of neglect/poor hygiene that worry me. I'd recommend this place for rehab/therapy and warm staff, but advise close monitoring of meds, wounds, and management.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.22 · 110 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.2
    • Meals

      2.4
    • Amenities

      2.9
    • Value

      3.0

    Location

    Map showing location of Arabella Health & Wellness of Phenix City

    About Arabella Health & Wellness of Phenix City

    Arabella Health & Wellness of Phenix City sits at 3900 Lakewood Drive in Phenix City, Alabama, and has a focus on both senior living and health services, so folks know they're getting a place that covers a range of care needs, from simple residential care all the way to skilled nursing and intermediate care for people who are frail and depend on regular nursing help, and there's help for short-term rehab too, if someone needs to recover and get back to what they enjoy. The place runs all day and all night, every day, so help is always close by, and there's a group of about 51 to 200 employees, many of whom have been there a long time, which you really notice because you start seeing the same faces, and those faces know their way around senior care and rehab better than most in the area. Arabella's staff can offer physical, occupational, and speech therapy right at the facility, and the big focus is on getting people as active and independent as possible again, or at least making sure they're comfortable and respected. Arabella tries to maintain a welcoming space, something that inspires residents to feel at home, and as part of the larger Arabella network across Alabama, you see a consistent approach to health, wellness, rehabilitation, and restorative care no matter how a resident's needs may change.

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