Gardens At Osage Terrace

    3317 SE L St, Bentonville, AR, 72712
    1.7 · 3 reviews
    • Assisted living
    AnonymousLoved one of resident
    2.0

    Warm staff, but management problematic

    I found the residents and many staff warm and friendly, and the tour was good - even the on-site casino felt lively. Christine was a notable employee I noticed. Still, I felt management was hands-off, the administrator aloof and controlling, and too much care was delegated to unlicensed employees, giving a hospital/ward atmosphere. I left worried about ignored residents' rights, staff misconduct and possible financial exploitation that left residents vulnerable.

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    Amenities

    1.67 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.3
    • Meals

      1.7
    • Amenities

      1.7
    • Value

      1.7

    Location

    Map showing location of Gardens At Osage Terrace

    About Gardens At Osage Terrace

    Gardens At Osage Terrace offers alternative housing for seniors who need some help staying independent but aren't ready for long-term care. The community has assisted living and memory care options, so residents with different needs, including those with Alzheimer's or dementia, get support that matches their situation, and staff design the space to help reduce confusion and keep residents safe. The healthcare services cover a lot of ground, including incontinence care, diabetic services, and care for those who can't get around well on their own, and there's always a full team of trained staff-from nurses to cooks and gardeners-ready to assist. Residents get three nutritious meals each day, planned and prepared by chefs and meal planners, served in a dining room where folks can enjoy a meal together and chat with friendly faces.

    The place has a home-like feel, with supportive residences that help seniors keep as much independence and dignity as possible, and they've won awards for Best Meals and Dining, Best Activities, and Most Friendly in senior living, with a review score of 9.6 from families and residents. Residents can take part in social and cultural programs, with common areas indoors and outside, and you'll find people enjoying game nooks with cards, dominoes, and board games, or joining in arts and crafts in a studio that welcomes drawing, painting, embroidery, and seasonal craft projects. There's also a private courtyard full of flowers and a vegetable garden that changes with the seasons, where residents gather for outdoor yoga when the weather is nice. The salon studio has professional stylists for hair and nails, and the fitness center and social spaces give everyone a chance to move around or relax with friends.

    Devotional and offsite activities are held for those who want more engagement, and the staff always aim to be kind, friendly, and as helpful as possible with daily living tasks, making sure folks feel comfortable and respected. The atmosphere encourages conversation, independence, and individuality in a calm and warm setting, with plenty of chances to meet others and join activities. Everything, from meals to life enrichment programs, is set up to help seniors enjoy a high quality of life in a place that feels a lot like home.

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