AnonymousLoved one of resident
    1.0

    Poor management, food and service

    I would not recommend this place. I experienced expired food, almost no meals for residents, constant kitchen turnover and overall poor management; office and sales staff were discouraging, often rude (even using profanity), and phone service was terrible. Care and cleanliness were fine and the DON seemed nice, but inconsistent treatment of residents and staff, unsafe training, restrictive policies and a nonrefundable $2,500 fee mean they urgently need staff changes.

    Pricing

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    Amenities

    1.80 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      1.0
    • Meals

      1.0
    • Amenities

      1.8
    • Value

      3.0

    Location

    Map showing location of Legacy Village

    About Legacy Village

    Legacy Village sits in Bentonville as a community for seniors with a range of care options, and there's a special focus on compassionate end-of-life services. The Circle of Life Hospice Home at Legacy Village gives residents and families a quiet, comforting space for care, while the Earlene Howard Hospice Home over at 900 Northeast Verdant in Bentonville offers 24 beds for inpatient hospice needs, so folks can be closer to help when they need it. There's a temporary hospice home planned with eight bedrooms for when extra space is needed. Both homes fall under the Circle of Life Hospice program, known for hospice treatment, palliative care, and support services, and families can use the bereavement services, grief library, counseling, and spiritual care when dealing with loss or big changes.

    If you live at Legacy Village, you'll find specialized support groups, funeral etiquette resources, guidance for planning, and even some veteran and eulogy information, which can help during hard times. The place partners with Benton County Memorial Park too, so memorial services and funeral home help are available, plus cremation information and a good range of memorial products if people want them. Families who prefer privacy for services have space for that too.

    Legacy Village offers assisted living with help for daily activities, meals, medication, and personal care-staff focus on dignity and comfort, always aiming to help folks keep their independence as much as possible. There's special care for memory issues with secure living and memory-enhancing activities for people with Alzheimer's or dementia, and round-the-clock staff ready for any need that comes up. There are skilled nurses on hand for things like wound care, rehab, and other complex needs, plus they have wellness programs and physical therapy, like for lymphedema, which some older adults need.

    The community encourages everyone to join in social activities and enjoy nutritious meals. People can get optional support in the independent living part if they want a little extra help, but can also choose a more maintenance-free, active lifestyle if they're up for it. Legacy Village keeps a greenhouse called Legacy Village Greenhouse Corp. for those interested, and there's a greenhouse business on site, so green thumbs have a way to keep busy.

    The team tries to help people feel at home, with insurance options, long-term care guidance, and all sorts of caregiving resources. Staff pay attention to what each person needs, offering support that's suited to each resident so comfort and well-being stay a top concern. The whole setup is meant to give seniors a safe, inviting, and engaging place to enjoy their golden years.

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