The Springs of Mt. Vista Health & Rehabilitation

    202 Tims Ave, Harrison, AR, 72601
    4.2 · 57 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff, understaffed, inconsistent care

    I had mixed experiences: the facility is clean, offers good rehab and activities, and many staff (Melissa, Christy, Carmen, Becca, Lorretta and others) were caring, friendly and responsive. However, I noticed chronic understaffing and inconsistent care-missed meds, poor hydration, delayed treatment (even an ER transfer), and worsening pressure ulcers were real concerns. Management sometimes seemed more focused on paperwork/sales than patient care, and value felt poor for the price. Overall I appreciated several compassionate employees but would advise close oversight if you place a loved one here.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.21 · 57 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      4.0
    • Meals

      3.0
    • Amenities

      2.3
    • Value

      1.0

    Location

    Map showing location of The Springs of Mt. Vista Health & Rehabilitation

    About The Springs of Mt. Vista Health & Rehabilitation

    The Springs of Mt. Vista Health & Rehabilitation gives people different options for care, depending on what they need, whether that's assisted living, skilled nursing, or memory care. Folks living there can get help with daily things like personal care, meals, managing their medicine, and there's support every day for those who might have a tough time with memory because of Alzheimer's or dementia, and those areas in the building are secure, with 24-hour help, special memory programs, and activities to help memory as much as possible. There's always a focus on rehab, and you'll see services like physical therapy, occupational therapy, and speech therapy, so people who are coming back from illness or surgery can get stronger. Not everyone needs the same thing, so every resident gets a care plan that matches what they need-some need wound care, or a lot of nursing hours, and the nursing staff covers about 12-16 hours a day for skilled care, which includes help with medical needs.

    Rooms and activity spaces are set up to be easy to get around in, and the aim is to make things feel comfortable so residents can feel at home, and it's easy to find lounges, dining rooms, a little library, and space for group games or social events, along with a garden and special amenities like a fitness room, wellness center, a beauty salon, a computer room, and even a gaming room. The building has 154 certified beds and usually has about 95 people living there each day, which means it's a pretty busy place and not too crowded, and each resident averages about 3.75 nurse hours a day, but nursing turnover is about 41%, which is something people should know. The community arranges transportation for trips or doctor's visits. There's restaurant-style dining, so you don't have to worry about cooking, and there's help for caregivers too in the form of respite care when families need a break.

    You'll find that The Springs of Mt. Vista Health & Rehabilitation is run by a team with Susanne Brown and Richard Chitsey managing, and ownership changed to Black River Healthcare LLC in 2022, and it's a for-profit company connected to The Springs Arkansas, which includes other nearby communities like The Springs Mt Vista, The Springs Premier, and The Springs Park Avenue. The community tries to keep things positive and respectful for everyone, always aiming to make it feel like a second home, but there are inspection reports to know about-recent checks show 26 deficiencies, with some issues found around infection control and lab services, most recently in September 2024, which means families might want to check that information. The facility stays busy with social and health activities, regular newsletters, a gallery for updates, a tour schedule for visitors, and community spaces designed to make recovery or daily life easier, and the staff keeps things clean and supportive while always working on ways to get better.

    People often ask...

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