The Springs of Greers Ferry Health & Rehabilitation

    1040 Wedding Ford Rd, Heber Springs, AR, 72543
    3.7 · 59 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Warm facility, inconsistent medical responsiveness

    I found the facility clean, home-like and modestly sized with welcoming residents and many staff who were friendly, caring, hardworking and professional. However, care felt inconsistent - I encountered/reported delays in pain meds, poor family communication, wrong placements and safety/neglect concerns at times. Overall it's a warm, well-maintained place with compassionate people, but I'd be cautious and confirm management, medical responsiveness and communication before sending a loved one for rehab.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.73 · 59 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      4.0
    • Meals

      2.3
    • Amenities

      4.3
    • Value

      5.0

    Location

    Map showing location of The Springs of Greers Ferry Health & Rehabilitation

    About The Springs of Greers Ferry Health & Rehabilitation

    The Springs of Greers Ferry Health & Rehabilitation sits in Heber Springs, Arkansas, and has room for up to 140 residents, but on most days around 81 people live there, which makes it less crowded than it could be, and the place runs every hour of every day, so help's always there if someone needs it, whether it's the middle of the night or the middle of the afternoon. The staff include licensed nurses who spend about 3.86 hours per resident each day, though over the past year or so, about half the nurses have left, so there's been a good bit of change, and that sometimes happens in places that stay open around the clock and care for people with big needs. The Springs of Greers Ferry is part of The Springs Arkansas network, with other locations like the one in North Little Rock, so it's got that support, and it offers different types of care, like skilled nursing, memory care in a special unit called Serenity at The Springs, and help with things like stroke recovery, pain management, IV therapy, and even hospice support when someone is nearing the end of life, which means a wide range of needs are looked after, from simple help with daily tasks to the complicated work after surgery or with advanced illnesses. Folks there get meals, but there have been some issues in the past, as inspection reports show-The Springs of Greers Ferry has had 32 deficiencies over time covering things like infection control, dietary safety, food sourcing, and upholding residents' rights, which includes the right to a dignified life and freedom to make choices, and the most recent inspection on August 15, 2024, listed six new deficiencies, one involving infection control, so they still have work to do. The place has modern things like telemedicine for easier doctor visits and a focus on unique care plans for each person, and the staff make it a point to treat everyone with respect, listening to what matters to each resident, helping them feel at home, and offering programs and comforts to help people feel engaged and safe. Residents can join in memory care programs, work with therapists if they need help recovering their strength, and use amenities designed to make daily life easier and more pleasant. The Springs of Greers Ferry says they want to build a community on care, respect, and trust, with a dedicated team for every area, but like any health and rehab facility, there are challenges and some things-like nutrition, food storage, and communication-that they continue to improve as time goes on. This isn't a perfect place, but it does have services to help seniors at different points in their care, working to support health, happiness, and a sense of belonging for everyone who lives there.

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