Southridge Village Nursing and Rehabilitation Center

    400 Southridge Pkwy, Heber Springs, AR, 72543
    4.3 · 43 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff, concerning safety issues

    I'm deeply grateful to Angie, Amber and many nurses/CNAs who treated my mom like family - compassionate, attentive, responsive, and helpful during admissions and rehab. The facility felt welcoming and clean much of the time, but I also witnessed serious problems: staffing shortages, unmet caregiving needs, delays in meds, mixed food quality, and disturbing dignity/cleanliness issues (feces in halls, unclean showers, uncovered residents), plus some unprofessional behavior. Overall I appreciate the dedicated staff and would recommend cautiously - insist on clear care plans and monitor safety closely.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.33 · 43 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.2
    • Meals

      3.3
    • Amenities

      2.5
    • Value

      1.0

    Location

    Map showing location of Southridge Village Nursing and Rehabilitation Center

    About Southridge Village Nursing and Rehabilitation Center

    Southridge Village Nursing and Rehabilitation Center has been serving the community for 22 years, and folks who know the place say it provides skilled nursing and rehabilitation care in a safe setting. People like Ms. Rita Hill, the Administrator, handle customer needs, while the business management team is led by Ms. Brenda Chapman. The center has registered nurses, physical therapists, and occupational therapists who deliver medical care and rehabilitation, so residents have support as they work to get better or regain strength after a hospital stay or illness. They tailor services for each resident, making specific plans and offering unique features so that folks get care that fits what they need, whether short-term rehab or long-term care. The facility's focus includes skilled nursing, rehabilitative care, memory care, and even respite care for families who need a break. People know this place for compassionate attention and respect, and staff try to give every resident the dignity they deserve. The center has amenities made for comfort and patient well-being, and they run activity programs to keep residents active and social. Southridge Village works with families to build care plans together and its environment is secure and comforting, meant to feel like a community. The facility uses a holistic approach, looking after not only medical needs, but also social and emotional support, and, despite not being BBB accredited, it's gained a reputation for providing professional care with close attention to detail.

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