Quapaw Nursing & Rehab Center

    138 Brighton Terrace, Hot Springs, AR, 71913
    3.6 · 19 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Caring staff but inconsistent supervision

    I appreciate the very clean, homey facility and the long-tenured, caring staff who worked well together and provided good therapy for my mother. That said, responsiveness and supervision were inconsistent-call lights ignored, residents not checked on, meals often late or uneven, and medications (including pain meds) delayed or not available. I'm grateful for the loving regular staff, but the lapses in attentiveness, communication and occasional cleanliness concerns mean I'd hesitate to return.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.58 · 19 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      3.3
    • Meals

      3.2
    • Amenities

      4.0
    • Value

      3.6

    Location

    Map showing location of Quapaw Nursing & Rehab Center

    About Quapaw Nursing & Rehab Center

    Quapaw Nursing & Rehab Center sits in Hot Springs, Arkansas, and has 87 certified beds with an average of about 101 residents a day, and you'll find the building at 138 Brighton Terrace. The place is a for-profit nursing home run by a Limited Liability Company with managerial control under Troy Morris since December 2024, and it's affiliated with Central Arkansas Nursing Centers. Residents here get access to a lot of different care levels, like inpatient and outpatient rehab, drug and alcohol detox, medication assisted treatment, and sober living arrangements, as well as some more specialized rehab programs, such as for teens, adults, men's only, and postpartum recovery. The staff includes licensed nurses, physician assistants, a dentist, podiatrist, and other specialists, and nurse staffing works out to 4.52 nurse hours per resident per day, but the nurse turnover rate stands at 52.5%, which is higher than average, and the center's had 26 total deficiencies found in inspection reports, including some related to infection control, nutrition and dietary standards, accident hazards, and care for residents who are incontinent.

    People staying here can count on 12 to 16 hour skilled nursing care, a 24-hour call system, and help with bathing, dressing, medication management, transfers, and non-ambulatory care, and if you're worried about health insurance, they do accept Medicare and Medicaid. The community features emergency alert systems, transportation, parking, and move-in coordination, plus cleaning, housekeeping, and laundry services for residents. Every room comes with air conditioning, cable TV, telephone, Wi-Fi, private bathrooms, and some rooms have kitchenettes and furnished options, which are nice for settling in, and there are spaces to relax or socialize, like a movie theater, arts room, activity room, game room, library, business room, and fitness space, along with outdoor areas for walking. The dining services offer restaurant-style meals, meal prep, a dining room, and special menus for diabetes, allergies, and other needs.

    Quapaw Nursing & Rehab Center also organizes daily activities like movie nights, scheduled gatherings, and workshops, both to help keep folks active and to support social connections. For those who need addiction or dual diagnosis support, the center has programs for men, women, adolescents, and provides private and group therapy, skill training, fitness, and help with transition back to the community if needed. The facility sits near Ouachita Regional Pain Management and Anthony Chapel, which makes medical follow-up a little easier for families who want convenience. Residents benefit from multilingual communication help, compliance with civil rights laws, and options to schedule tours or use photo or video tours for an inside look.

    While Quapaw Nursing & Rehab Center aims to offer skilled care in a setting meant to feel supportive, it's important to know the center's faced some challenges, like cited safety, nutrition, and infection control deficiencies, and that nurse turnover is higher than average, but the team still works to give comprehensive long-term and rehab care with options for private rooms and a focus on dignity. The facility's got a 3.1 rating from 14 reviews, which shows different families and residents have varied experiences, and with all its services and amenities, Quapaw Nursing & Rehab Center gives people many choices for care, comfort, and social engagement, even if it's not without areas to improve.

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