Pines Nursing & Rehab Center

    610 Carpenter Dam Rd, Hot Springs, AR, 71901
    3.3 · 22 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Troubling neglect, some improvements noted

    I had a mixed but ultimately troubling experience. My mom developed scabies, worsening bedsores and inadequate wound/respiratory care while under what felt like unqualified, overwhelmed staff-night shortages and what I viewed as money-driven, ethically questionable decisions preceded her death. Since then a new Administrator and DON, daily APRN rounds and weekly Medical Director oversight have improved staff ratios; the therapy team is excellent, meals have gotten better, and many nurses and aides are compassionate and helpful. Persistent problems remain - cleanliness, poor aseptic technique, shared bathrooms, no audible call lights, and occasional unresponsiveness at night. I appreciate the caring staff I met, but I cannot fully recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.27 · 22 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.3
    • Meals

      2.7
    • Amenities

      2.5
    • Value

      1.0

    Location

    Map showing location of Pines Nursing & Rehab Center

    About Pines Nursing & Rehab Center

    Pines Nursing & Rehab Center is a skilled nursing facility in Hot Springs and part of a larger network across Arkansas that also includes Green House Cottages in Belle Meade, Homewood, Northwest Arkansas, Poplar Grove, Southern Hills, Walnut Ridge, and Wentworth Place, with specialized pediatric services in Monticello, Warren, and Rison, plus an out-of-state Green House Home at Mirasol in Loveland, Colorado. The staff is made up of physicians, nurse practitioners, and specialists in areas like speech pathology, wound care, physical and occupational therapy, dentistry, podiatry, and eye care, and together they have over 100 years of combined experience. Pines Nursing & Rehab Center offers skilled nursing care, rehabilitation services, and long-term care, using personalized care plans meant to encourage wellness and independence for each resident. The building has modern features for comfort and safety and provides a variety of medical and health services, as well as daily activities and transportation to appointments. Residents can get on-site therapy services, and care is available at all times of day and night, every day of the week. The facility focuses on creating a friendly community that supports friendship, joy, and fulfillment, while offering many services and amenities to make life better for older adults and keep them as healthy and independent as possible.

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