Lake Village Rehabilitation and Care Center

    903 Borgognoni Rd, Lake Village, AR, 71653
    3.3 · 4 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate care but poor communication

    I love this place - the staff are excellent and take wonderful care of my grandmother; I'm truly grateful for their compassion. My only complaint is poor communication: care staff are often unresponsive to phone calls.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.25 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      3.0
    • Meals

      3.3
    • Amenities

      3.3
    • Value

      3.3

    Location

    Map showing location of Lake Village Rehabilitation and Care Center

    About Lake Village Rehabilitation and Care Center

    Lake Village Rehabilitation and Care Center sits at 903 Borgognoni Rd in Lake Village, Arkansas and has 102 certified beds in a modern, state-of-the-art building that tries to keep comfort and safety at the center of daily life, so when people move in, they're living in a place with a family-like feel, a focus on kindness, and a staff that includes a physician, registered nurse, licensed practical nurse, and certified nurses' aides who all give individualized care plans and offer full-time nursing care, on-site therapy in a therapy gym, and extra help like pharmacy services and transportation to doctor appointments when needed, and the floor plan options and payment details are available if you ask about them. The place is managed by John Russell and Amanda Wallace and is tied to a few different owners, with 4 P2 T1 Ops Holding Lp currently listed as the full owner after an ownership change within the last year, and the larger group Southern Administrative Services is affiliated with the facility, which operates as a for-profit limited liability company. There's a big focus on daily activities, offering residents choices for how they spend their days, which helps make the atmosphere a little lighter and gives chances for friendship, and the therapy programs are set up to fit personal needs. The clinical care team gives 24/7 support, and nursing care comes out to 3.64 nurse hours for each resident per day, which is a bit below the state average, and the nurse turnover is right around the state number at 50%. The facility's committed to meeting and exceeding the needs of elders and their families but has had some challenges; recent inspections cited 14 total deficiencies, with seven noted on the most recent standard inspection on September 6, 2024, including pharmacy errors at a seriousness level of E, issues with food handling at a seriousness level of F, and a deficiency related to infection control that means a violation of federal infection standards. Residents also receive long-term care, short-term rehabilitation, and all sorts of amenities intended to encourage health, healing, and a bit of joy each day, with daily schedules and staff on-site to help address concerns or changes as they come up, and the main approach is to focus on personalized plans that try to keep both health and happiness in mind while being honest about the facts and the areas where the center's still working to improve.

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