Brookside Health & Rehab

    800 Brookside Dr, Little Rock, AR, 72205
    2.8 · 16 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff, serious management problems

    I have mixed feelings. The caregivers and therapy team - Brittany coordinating video chats, a compassionate wound nurse, and many kind, attentive staff - genuinely went above and beyond, organized lovely holiday events, and made my loved one's time happier. But management and facility issues are serious: poor communication, medication mismanagement, unanswered phones, rude/unprofessional CNAs at times, COVID lockdowns that felt like confinement, showroom misrepresentation, small/hot outdated rooms (newer wing is better), and parking/elevator problems. If you need warm, skilled hands this place can deliver, but verify meds, policies, and staffing before you commit.

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    Amenities

    2.81 · 16 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.8
    • Meals

      5.0
    • Amenities

      1.8
    • Value

      2.8

    Location

    Map showing location of Brookside Health & Rehab

    About Brookside Health & Rehab

    Brookside Health & Rehab sits on Brookside Drive in Little Rock, Arkansas, and has served the community since 2015 as a senior care center that helps people who've got a wide range of needs, so you'll find seniors here getting both short-term rehabilitation and long-term care under one roof, with nurses and therapy staff trained for all sorts of situations, and they work with Cottage Lane Nursery and Rehab for some of the rehab services, plus folks talk about how you can get assisted living, independent living, dementia care, and memory care, and there's support for hospice, respite stays, companion care for those who need a helping hand, and even senior transport when it's required, and the staff covers high acuity cases when needed, making sure that both medical and daily living needs get attention, and the Care.com site says their license is checked every month though anyone considering a move will want to double check details with Brookside directly, and you'll see the place recognized in senior living awards for the care residents get, and reviews from families and residents are available for anyone who wants to read about real experiences, so what you find is a nursing home facility that focuses on healthcare, rehabilitation, safety, and daily life without ignoring people who want to keep a bit of independence, and information about the facility shows up on senior living advisor sites as part of a wider community network in Little Rock, and with 11 to 50 employees on site, there's always someone available to help, and you can see more about the place on their website if you want to get a sense of the building and what the day-to-day looks like.

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