Valley Ranch Nurse & Rehab Center

    6411 Valley Ranch Dr, Little Rock, AR, 72223
    2.8 · 10 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglectful disorganized care; avoid facility

    I moved my loved one here and was horrified by neglected personal care-dirty sheets, bed sores, poor fluid monitoring and inadequate rehab after a stroke that led to hospitalization for UTI/sepsis. The place relies on agency staff, has unorganized operations, poor communication, rude/unhelpful employees, HIPAA/privacy lapses and no follow-up after ambulance/hospital stays. Pandemic and Trek visitation rules were inconvenient, an attempted relocation was a nightmare, and there were payment/ownership issues; there was even a resident death with only vague explanations. The director of nursing was the only bright spot-otherwise I advise caution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.80 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      2.8
    • Amenities

      2.8
    • Value

      1.0

    Location

    Map showing location of Valley Ranch Nurse & Rehab Center

    About Valley Ranch Nurse & Rehab Center

    Valley Ranch Nurse & Rehab Center offers skilled nursing, rehab therapies, and memory care-including a dedicated memory-care neighborhood called The Retreat for folks living with dementia and Alzheimer's. The center runs a 90-room facility with 90 certified beds, though the resident population is listed as 7, and 78 beds are said to be occupied, and it's been part of Medicare since March of 2010, with both Medicare and Medicaid certification in place. Residents get support with daily activities, help with moving around, medication and medical management, and care plans tailored to fit their needs, and the staff includes certified nurses, licensed medical practitioners, nursing assistants, physical therapists, and internal medicine practitioners, all focused on offering care around the clock. The place emphasizes safety with well-protected areas, extra safety features to keep residents from wandering, and a controlled environment for people who need constant medical supervision, plus the grounds are fully sprinklered for fire protection. Valley Ranch also gives extra help like mobility assistance, transport options, resident and family counseling, mental health support, and custom programs for developmental disabilities, aging, and child welfare needs.

    They also strive for a sense of community, saying they treat residents like family and want everyone to feel at home, with amenities meant for comfort and programs for happiness and activity, fostering respect, care, and positivity. For those needing memory care, staff have special training to work with memory loss and communicate clearly. The community has resident and family councils and offers many kinds of support services, including behavioral health. There's a focus on avoiding medication mistakes, giving vaccines (including nearly every resident getting pneumococcal vaccines), watching for pressure sores, and they try to promote each person's best quality of life.

    It's important to note the regulatory record includes a history of complaints, nine deficiencies reported (seven related to health standards and two to health complaints), and reports of pharmacy service deficiencies that put residents at immediate risk in the past. In the latest review period, the center had one payment denial and two fines, totaling $130,065, with three penalties and five reportable incidents. Their most recent data show some areas of concern: 22% of long-stay residents had urinary tract infections, 30% of low-risk residents lost control of their bowels or bladder, 7% of residents lost too much weight, and 15% of residents saw a decline in mobility. Some residents-19%-needed more help with daily activities, and 19% were more depressed or anxious, while 7% had physical restraints, 3% had moderate to severe pain, 4% had catheters left in, and 2% spent most of their time in bed or in a chair. The facility's government ratings for health inspection, staffing, and quality measures are not available, but the center is not marked as a special focus facility, is not part of a continuing care community, is for-profit, and not located in a hospital.

    Families or future residents can request tours or send questions using a submission form, and the facility highlights its mission to put resident health, happiness, and a sense of community first, with staff dedicated to respect and quality improvement. They provide around-the-clock care for a range of health needs, and have amenities and programs aimed at helping each person live as well and as comfortably as possible.

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