Pinnacle Groves

    5272 W Northgate Rd, Rogers, AR, 72758
    4.2 · 41 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    3.0

    Lovely community but care concerns

    I toured/moved here and I love the beautiful, newly built community - restaurant-style dining, pool, many activities, engaging memory-care options, and generally friendly, caring staff. That said, we experienced serious issues: understaffing, care lapses (missed baths, falls, medication/safety risks, lone nurse shifts), slow repairs after winter pipe damage, and some amenities closed - all making value a concern. Management was responsive and resolved many problems, and the place is lovely and improving. I'd recommend touring and considering Pinnacle Groves, but verify current staffing, care quality, and completed repairs before deciding.

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    Amenities

    4.20 · 41 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.2
    • Meals

      4.7
    • Amenities

      4.4
    • Value

      2.3

    Location

    Map showing location of Pinnacle Groves

    About Pinnacle Groves

    Pinnacle Groves, located at 5272 W Northgate Rd in Rogers, Arkansas, sits on 18 acres of landscaped grounds with lakeside walking paths where seniors can stroll with pets and enjoy the outdoors. The community offers different types of living and care, such as independent living for active seniors, assisted living, skilled nursing, and specialized memory care for those with Alzheimer's or other types of dementia. They provide clear information to help families understand the differences between these services, and suggest asking about costs, contracts, and getting opinions from residents and their families. There's a caregiver forum for discussion, and support is available for long-term care insurance.

    Pinnacle Groves features large floor plans with quality appliances, big showers, and roomy closets. Residents live in apartments or cottages, some with kitchens or kitchenettes, and maintenance staff handle repairs quickly. Pet-friendly apartments are available. Housekeeping, trash, laundry, and maid services help keep things tidy, while safety systems such as sprinklers and handicap-friendly features aim to protect residents. Availability of washers and dryers make laundry easier for those who like to do it themselves.

    Amenities around the property include a salon and barber, a modern fitness center with an indoor pool and yoga studio, and rooms for games, billiards, and movies. There's a computer and media center for staying connected, cable TV, wifi, and several dining choices. Residents use the café, bistro, and restaurant-style social dining room for meals, or enjoy private spaces for family visits. The dining staff provides regular meals and can help with special diets if needed. Transportation is available for errands, appointments, or outings, and there's both covered and uncovered parking along with guest spots.

    Care at Pinnacle Groves is matched to what each person needs, with help for activities like dressing, bathing, grooming, and toileting, plus medication support and wound care. Nurses and occupational therapists come on-site, with other medical services such as podiatry, to make things easier for residents. Memory care is designed for those with dementia by staff who understand their needs, offering programming and spaces that help prevent wandering and reduce confusion.

    The property is built for comfort, safety, and social connection. Residents can join arts and crafts, health and wellness programs, educational classes, or other social activities to meet new friends and stay active, and there's a forum for caregivers to share advice and support each other. The environment encourages residents to be as independent as they want, with help close by if they need it, while amenities like lakeside paths, a theater room for movies, and common areas for socializing make life simpler and more enjoyable.

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