Greenhills Manor sits in Campbell, California, and is part of a bigger continuing care retirement community, which means folks can move through different levels of care without leaving the place, and what you notice right off is that they use a careful system based on CMS data, HCAHPS surveys, accreditations, and other medical directory numbers to measure care and do things the same way every time, so you know what to expect, and they spend extra effort focusing on the female experience of care, which you don't see everywhere. The place gets ranked as one of America's Best Hospitals, especially for clinical work, patient satisfaction, and their official approvals, and when you look at safety, you'll see they keep track of things like serious blood clots, accidental cuts, catheter infections, MRSA, and other hospital problems to try and keep folks safe. They ask about nurse and doctor communication, how staff responds, clear medicine info, cleanliness, and how quiet and restful rooms feel, and all that gets rolled up into their patient experience score.
Greenhills Manor is privately owned by a limited liability company, and it's a for-profit licensed skilled nursing site, so business and healthcare mix here, and you'll find it open day and night, with a staff that tries to keep the care personal, running with a low staff-to-resident ratio. As of June 2025, they had 6 out of 45 beds open, so they're a small to medium home, and they do accept both Medicare and Medicaid. When it comes to living space, residents can choose between furnished private or shared rooms, and both the rooms and the common areas have things like phones and help moving in if needed.
The food service does meals and preps special diets for allergies or diabetes. There's hospital-level care here, including wound care, pain and diabetes management, and full nursing support for daily things like bathing, dressing, and transferring between bed and chair, and therapy teams work together to make personal rehab plans for each person, whether they need help with walking, talking, or getting their strength back. Greenhills Manor also gives people ways to keep busy with activities the staff sets up, things run by the residents themselves, movie nights, trips out to local cafes and restaurants when they want a change, and around the building, you'll find walking paths, a garden, a dining room, an arts room, and also a salon.
You'll find emergency alert systems set up for safety, and there's supervision around the clock. They work to keep the place welcoming and comfortable, taking steps to improve services and make things better as time goes by. Sometimes there are website connection problems, and not every service or amenity gets spelled out all the time, but the main idea is that Greenhills Manor keeps trying to balance quality and comfort for older folks, especially women, who want a quiet and caring place to live.