Pricing ranges from
    $3,495 – 4,295/month
    1. Home
    2. Assisted Living
    3. California
    4. Chula Vista

    Ivy Park at Otay Ranch

    1290 Santa Rosa Dr, Chula Vista, CA, 91913
    4.4 · 68 reviews
    • Independent living
    • Assisted living
    • Memory care
    For pricing and availability(510) 508-4507
    For the front desk(619) 655-3314

    Pricing

    $3,495+/moStudioAssisted Living
    $4,295+/moSemi-privateMemory Care

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.35 · 68 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1

    • Care

      3.9

    • Staff

      4.2

    • Meals

      3.8

    • Amenities

      4.3

    • Value

      2.6

    Location

    Map showing location of Ivy Park at Otay Ranch

    About Ivy Park at Otay Ranch

    Ivy Park at Otay Ranch belongs to a group of senior living communities that includes places like Ivy Park at Bradford, Ivy Park at Culver City, Ivy Park at San Jose, and several others across California, each with its own features. The community gives older adults choices for how they want to live, with options like independent living for those who don't need help, assisted living for folks who need support with things like bathing or medication, and memory care called Evergreen at Ivy for people living with Alzheimer's disease or other forms of dementia. There are also services like skilled nursing, short-term respite care through A Caring Heart Home Care, and programs for those looking for continuing care retirement community options so people can stay in the same place even as their needs change over time.

    Some apartments and studios come with helpful things like kitchens, and there are living room spaces where you can relax. Residents have access to a dining facility, daily activities, and indoor and outdoor areas for gathering with family and friends. Staff members, including Med Techs, have training and experience in senior care and aim to bring both skill and kindness when they help residents. They're focused on encouraging everyone to be as independent as possible while still making sure they get help when they need it. There's also an interest in joy and laughter as part of daily life, alongside reliable care.

    Ivy Park at Otay Ranch shares its connection to other communities that offer services for different needs, such as Fountaingrove Lodge, which has LGBTQ+ friendly accommodations, and The Terraces at Fountaingrove Lodge. Nursing care is available for those with higher medical needs, and there are resources like a blog, FAQ, and caregiver information to help families stay informed. The community is set up to feel welcoming, with a family atmosphere and support tailored to every resident. Folks can schedule tours or inquire more using the website, though you'll need a Facebook login for some access. There's no extra information on Ivy Park at Otay Ranch specifically beyond what's shared here, but the general approach remains focused on individualized care and a sense of community.

    People often ask...

    State of California Inspection Reports

    75

    Inspections

    5

    Type A Citations

    18

    Type B Citations

    6

    Years of reports

    02 Jun 2025
    Identified a deficiency related to an Admissions Agreement not co-signed by a representative of the licensee within seven days of move-in, and an exit interview was conducted with executive leadership.
    • § 87507
    • § 9058
    14 May 2025
    Found that a memory care resident eloped from the unit and was outside briefly, and another resident with cognitive impairment also eloped toward a street area, with staff failing to report the elopement to licensing.
    • § 87211(a)(1)
    • § 87464(f)(1)
    25 Sept 2024
    Investigated allegations of staff financial abuse toward a resident and found no evidence supporting charges for three apartments; billing showed only two rooms billed and no fraudulent invoicing. Found no evidence that residents were instructed not to use call pendants, and memory care placement aligned with the resident’s dementia diagnosis.
    26 Aug 2024
    Found compliance with licensing requirements; observed a clean, safe setting with adequate food supplies, functioning safety systems, secured medications, and complete resident and staff records, with no deficiencies noted.
    26 Aug 2024
    Confirmed that the facility met all licensing requirements during the inspection.
    31 Jul 2024
    Determined that the resident's elopement on 6/12/21, which involved removing a window lock and leaving at about 10:30 PM after pillows were placed in bed, was not the result of staff negligence. The resident had previously expressed an intent to leave, and staff did not view these statements as unusual.
    31 Jul 2024
    Investigated the allegation of a resident eloping due to negligence; found that the resident dismantled a window lock and left the premises. Determined there was insufficient evidence to conclude negligence led to the elopement.
    29 Jul 2024
    Identified that staff neglect contributed to a resident's hospitalization after multiple delayed responses to call lights. Determined that there was no evidence of neglect in incontinence care for the other resident, with records showing regular monitoring and care.
    29 Jul 2024
    Confirmed neglect of a resident resulting in hospitalization and substantiated inadequate care related to incontinence for another resident. Insufficient staffing leading to delayed response times was also identified.
    • § 87464(f)(4)
    28 Jun 2024
    Found that changes in residents' conditions were not properly documented and that reports were edited to minimize the seriousness of incidents; found that medications were left in residents' rooms in dosing cups, not administered promptly, and left unlocked and accessible.
    28 Jun 2024
    Confirmed that staff minimized the seriousness of incidents by altering language in reports and left medications unlocked and unsupervised, making them accessible to residents, violating regulations.
    • § 87207
    • § 87705(f)(2)
    26 Jun 2024
    Investigated allegation that staff restrained residents to manage difficult behavior; interviews showed residents could display challenging behaviors, but there was no evidence confirming that restraint occurred.
    26 Jun 2024
    Found that an incident on 10/05/2020, witnessed by at least two people, where a staff member pulled a resident’s hair, was not reported to licensing within 24 hours. Found no evidence that the resident’s hip fracture was caused by abuse or that health concerns for another resident were ignored; documentation showed concerns were monitored and addressed.
    26 Jun 2024
    Confirmed failure to report an incident of physical abuse but found no evidence of abuse resulting in serious injury. No evidence of lack of timely reporting of health concerns. Unsubstantiated claims of inadequate staffing and falsifying records.
    • § 87211(c)
    21 Jun 2024
    Found that the allegation that staff failed to obtain medical care for the resident was not supported. Staff monitored the resident, alerted the medical provider, and called 911 when the late-window visit showed reduced responsiveness, and the resident was later hospitalized with COVID.
    21 Jun 2024
    Determined that staff did monitor the resident's well-being and sought medical attention when necessary, leading to the conclusion that the allegation of failing to obtain medical care was not supported.
    19 Jun 2024
    Found that a staff member hit a resident and that multiple people had direct or indirect knowledge of the mistreatment. Found that the resident's toenails and fingernails were too long and that concerns about foot care were raised but proper care was not provided or arranged.
    19 Jun 2024
    Confirmed resident mistreatment and neglect by staff, including physical abuse and lack of proper foot care.
    • § 87705(f)(2)
    • § 87207
    17 Jun 2024
    Found that the resident's authorized representative was informed about scabies and that prophylactic treatment was provided with agreement, while no medical diagnosis confirming scabies was documented; there was ongoing communication between the representative and staff.
    17 Jun 2024
    Investigated allegations related to scabies outbreak, no evidence found that resident was diagnosed or not informed by staff.
    21 May 2024
    Identified two unwitnessed falls involving an elderly resident with dementia who required supervision; records indicated the bed height may have contributed, and there was no clear evidence of staff negligence.
    21 May 2024
    Confirmed neglect allegations after resident sustained head injury from falls, but determined insufficent evidence to substantiate staff negligence.
    15 May 2024
    Identified a self-reported incident involving possible abuse of a resident. Toured the premises, reviewed staff and resident records, and found no immediate health or safety concerns or deficiencies.
    15 May 2024
    No deficiencies were cited during the visit, and no immediate health or safety concerns were observed.
    18 Apr 2024
    Investigated a self-reported incident involving a resident who fell and hit their head during an unannounced case management visit. Staff were interviewed and records reviewed; the resident remained hospitalized, and no deficiencies were identified.
    18 Apr 2024
    Interviewed staff and reviewed records following a fall incident with a resident. No deficiencies were cited during the visit.
    14 Feb 2024
    Identified two theft incidents where a resident’s cash—$300 and $250—was taken from their wallet. Found that a staff member did not protect the resident from theft on at least one occasion, based on the resident’s statements and records, with reports made to authorities.
    14 Feb 2024
    Confirmed theft of cash from a resident's wallet on two separate occasions. Staff member was identified as taking money in the first incident, resulting in termination.
    • § 87468.2(a)(25)
    12 Feb 2024
    Found that the allegation that a resident’s bruising from an unwitnessed fall was caused by staff care was not supported by the records and interviews.
    12 Feb 2024
    Investigated an allegation that a resident's unwitnessed fall and subsequent bruising were due to lack of care, but found the allegation unsubstantiated based on records review and interviews indicating consistent monitoring and possible medication-related confusion.
    02 Feb 2024
    Found that staffing was not adequate to meet residents' needs, evidenced by long call-alert response times (20 minutes or more) and a 45-minute delay before staff attended to a resident in need. This pattern affected residents requiring care.
    02 Feb 2024
    Confirmed staffing levels at the facility were inadequate to meet residents' needs, resulting in delayed responses to call alerts.
    • § 87411(a)
    23 Jan 2024
    Found no evidence to support the allegation that staff mismanaged residents' medications or that med-techs were not adequately trained. Noted improvements in medication oversight, refill processes, and staff accountability after leadership changes, with audits and logs showing higher performance.
    23 Jan 2024
    Investigated allegations of staff mismanagement of medications and inadequate training, found no evidence to support claims, confirming proper training and medication management practices in place.
    04 Dec 2023
    Found insufficient evidence to support the allegation that residents were locked in rooms at night. Found insufficient evidence to support the allegation that responsible parties were not notified of changes in residents' condition (scabies) and that nighttime supervision was not provided.
    06 Dec 2023
    Found that the Memory Care area had strong urine odors and stained carpets, with cleaning not performed and carpet cleaning equipment not used. Linked to this, a maintenance staff member was relieved of duty due to ineffective cleaning.
    06 Dec 2023
    Confirmed strong urine odors and stained carpets in the Memory Care area were not effectively addressed by facility staff.
    04 Dec 2023
    Investigated allegations of locking residents in rooms, failing to notify responsible parties about scabies, and inadequate nighttime supervision; found insufficient evidence to validate these claims.
    • § 87211(c)
    21 Nov 2023
    Found no deficiencies after an unannounced case management visit addressing a report of suspected dependent adult/elder abuse, including a welfare check, records review, and interviews to verify resident safety.
    21 Nov 2023
    Investigated allegations of abuse reported at the facility, but no deficiencies were found during the visit.
    29 Aug 2023
    Found that a rent increase for a resident in July and August 2023 was issued without the required 60-day prior written notice. Executive Director explained that a staffing transition during that period contributed to the lapse.
    29 Aug 2023
    Confirmed that staff did not provide a resident with a required 60-day notice prior to a rent increase.
    • § 1569.655(a)
    28 Aug 2023
    Investigated the allegation that staff did not meet a resident’s hygiene needs; found insufficient evidence to support the claim. Investigated the allegation that staff did not meet the resident’s incontinence care needs; found insufficient evidence to support the claim.
    28 Aug 2023
    Found that staff spoke inappropriately to residents and that two staff members engaged in unprofessional conduct in the presence of an outside party, including incidents reported on July 26 and August 8, 2023. Found also that calls were not answered promptly, with residents waiting 1 to 2 hours and many calls taking longer than 15 minutes.
    28 Aug 2023
    Confirmed inadequate response times to residents' call buttons and incidents of staff speaking inappropriately to residents.
    • § 87464(f)(4)
    • § 87468.1
    28 Jul 2023
    Investigated the allegation that staffing shortages caused 30-40 minute delays in answering call buttons and that two-person assist residents were only being assisted by one staff member. Found that per shift there were typically three caregivers and one Med Tech, pendant calls were answered within about 10 minutes, and other staff covered when needed; the allegation was not supported by the evidence.
    28 Jul 2023
    Investigated a staffing shortage allegation at an assisted living facility and found it to be unsubstantiated based on interviews with facility staff and management.
    • § 1569.2(c)
    • § 87468.1(a)(3)
    27 Jul 2023
    Found that the allegation that staff did not treat residents with dignity was not supported, and that the allegation that the licensee did not protect residents in care was not supported.
    27 Jul 2023
    Investigated staff treatment and resident protection allegations, ultimately determining them unsubstantiated.
    01 Mar 2023
    Found no deficiencies during an unannounced case management visit; an exit interview was conducted.
    01 Mar 2023
    Confirmed no deficiencies found during the visit and Licensee Rights provided to Maintenance.
    24 Feb 2023
    Investigated the allegation that staff did not distribute medications to two residents and that a discontinued medication was given; found that the residents did receive their medications and that a discontinued medication was dispensed to another resident in error. Investigated the allegation that a memory-care resident left the site without supervision; found no evidence to support that claim.
    24 Feb 2023
    Confirmed staff distributed medications as prescribed but also distributed discontinued medication in error. Also confirmed staff properly supervised resident to prevent elopement.
    • § 87465(c)(2)
    05 Oct 2022
    Found that a resident with Stage 3/4 pressure injuries received ongoing hospice-supported wound care and coordinated planning, with no evidence of unlawful retention or regulatory violations related to the injury.
    05 Oct 2022
    Determined that the allegation claiming care for a resident with a Stage 3 or Stage 4 pressure injury was against regulations lacked sufficient evidence, as the resident was under hospice care with a valid Hospice Care Waiver and the condition was included in their care plan.
    19 Aug 2022
    Found no deficiencies after an unannounced one-year visit. Observed that all staff had current criminal record clearances and that infection-control measures, including disinfection, testing surveillance, screening protocols, and PPE use, were implemented during a tour of indoor and outdoor areas.
    19 Aug 2022
    Reviewed by Licensing Program Analyst, the visit confirmed compliance with all regulations and standards.
    22 Jul 2022
    Found that a complaint about scabies prompted review; six residents were diagnosed with scabies by medical providers between January and April 2020, while others with similar symptoms were treated by their medical providers. Determined that all steps of the scabies procedures—cleaning, PPE use, isolation, training, and reporting to public health—were followed, and staff with symptoms were referred to workers’ compensation medical providers; the scabies allegation lacked sufficient evidence.
    22 Jul 2022
    Reviewed alleged scabies outbreak, found residents were promptly diagnosed and treated by medical providers, and facility followed proper procedures in responding to the situation.
    12 May 2022
    Found that during an unannounced collateral visit, residents and staff were interviewed and relevant documents were requested and obtained, with no deficiencies observed.
    12 May 2022
    Conducted interviews and obtained documents, no deficiencies observed.
    11 Apr 2022
    Identified a resident using a confidential names form and conducted an interview. Observed no deficiencies during the visit.
    11 Apr 2022
    Interview with Resident #1 (R1) conducted, no deficiencies observed during visit.
    07 Dec 2021
    Identified unlawful eviction: the administrator verbally told the resident they could not return because the home could no longer meet transfer needs and did not provide a 30-day written notice; the resident then relocated to another placement.
    07 Dec 2021
    Confirmed unlawful eviction of a resident in a facility.
    12 Aug 2021
    Identified broad compliance with safety and care standards at the site, including furnished resident units with bathrooms, grab bars, non-slip floors, and water levels within requirements. Found secure storage for toxic substances and medications, locked storage and logs for meds, first aid kits and manuals on each floor and at the front desk, fire extinguishers with current tags, operable smoke and carbon monoxide detectors, proper postings, and a current administrator certification.
    12 Aug 2021
    Confirmed compliance with regulations regarding resident accommodations, food service, medication storage, safety measures, and facility postings during the visit.
    08 Jul 2021
    Determined the complaint allegations were unfounded, finding that a resident had not resided at the site for over seven months and that none of the allegations resulted from the care provided.
    08 Jul 2021
    Determined that allegations regarding Resident 1 were unfounded, as they hadn't lived there for over 7 months, thus could not have been affected by care at this location.
    12 Nov 2020
    Found that employees who assist residents with self-administered medications did not have documented training meeting the required standards.
    • § 1569.69
    12 Nov 2020
    Confirmed that staff members were not properly trained in assisting residents with self-administered medications.
    • § 80087(a)
    • § 87625(b)(3)
    30 Oct 2020
    Identified two elopement incidents by a resident on 10/23/20 and 10/29/20; the first involved leaving through the front door and returning with law enforcement after about two hours, and the second occurred when the resident pushed the delayed egress exit at the back and was escorted back inside. The delayed egress alarm was functioning and no injuries or health concerns were noted.
    30 Oct 2020
    Confirmed elopement incidents occurred at the facility, with one resident leaving the premises on two separate occasions.
    28 Feb 2020
    Determined that improper functioning of an exit door allowed a resident to leave without supervision for about two hours, but no lack of supervision by staff was identified.
    • § 87224(c)
    02 Oct 2019
    Reviewed staff and resident records, conducted interviews, and found no deficiencies during the inspection.

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