Pricing ranges from
    $6,815 – 8,859/month

    Ivy Park at Rockville

    4625 Mangels Blvd, Fairfield, CA, 94534
    4.3 · 48 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Pleasant community but staffing concerns

    I moved my loved one into Rockville Terrace and overall I'm very pleased. The community is beautiful, clean and well-maintained with airy rooms, great amenities (salon, theater, ice-cream/gelato bar), excellent meals and a full activity program. Day staff and supervisors have been attentive, communicative and caring - move-in was quick and memory care is strong. My main concerns: night shift is often less responsive/competent, staffing shortages/turnover have caused long waits and we had at least one care/medication issue to resolve. I'd recommend it as a good value if you don't need intensive, around-the-clock hands-on care, but go in aware of those caveats.

    Pricing

    $6,815+/moSemi-privateAssisted Living
    $8,178+/mo1 BedroomAssisted Living
    $8,859+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.33 · 48 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.2
    • Meals

      4.0
    • Amenities

      4.5
    • Value

      5.0

    Location

    Map showing location of Ivy Park at Rockville

    About Ivy Park at Rockville

    Ivy Park at Rockville is a licensed community offering independent living, assisted living, memory care, and skilled nursing, and the place goes by State License 486803653, so you know it's regulated and meets required standards, and the campus supports up to 199 residents with a choice of companion studios, private studios, single rooms, open one-bedroom layouts called Magnolia, Magnolia Suite, Dahlia, and Aster, and two-bedroom options named Wisteria, plus private studios like Freesia, Freesia Suite, and Aster Suite, so there's enough variety for different needs and tastes, and apartments have bright spaces, private bathrooms, individual climate controls, kitchenettes or full-size kitchens, cable and Wi-Fi, and they're furnished or you can bring your own things, and parking is set aside for residents and guests, with overnight guest spots if needed. Ivy Park sits in a modern, multi-floor building with scenic views, where you can find inviting courtyards, gardens, and plenty of indoor and outdoor seating, so visitors and residents can relax or talk together. There's a bistro, a coffee shop, a main dining room with restaurant-style meals, a private dining area for events, and meals are handled by a professional chef who can meet requests for kosher, vegetarian, low-fat, low-sodium, and special diets, and you also get guest meals, takeout, and even help choosing menu items.

    You'll see activities on the calendar every day, from game nights and exercise classes to walking paths, arts and crafts, musical groups, a book club, movie nights in the theater room, chair yoga and dance fitness, social gatherings, and even off-site excursions, so it's hard to be bored here. Residents can ask for scheduled transportation for errands, doctor's visits, shopping, and outings, and the community even helps with on-site copying, mail delivery, and eyeglass repair. Ivy Park offers wellness and education programs, brain fitness, and activities in both English and Spanish, and pets are allowed according to their policies, so you might see a furry friend visiting now and then. There's a special area called Evergreen at Ivy designed for memory care, where residents with dementia get help with daily activities and special programs, and these residents get support and supervision 24 hours a day in safe, secure surroundings.

    Care services here range from help with bathing, dressing, medication management, and transfers to more hands-on skilled nursing, hospice care, and home health services (Medicare-certified), and you can expect help with laundry, housekeeping, dry cleaning, and linens, plus personal reminders for meals, medication, and activities. The staff gets special training in aging, safety, behavior, and chronic illnesses, so they're pretty skilled at caring for different needs, and you'll see services offered for people who need non-ambulatory support, too. There are emergency call systems, smoke alarms, sprinklers, and other safety features in place, so people are watched over all the time, but they still encourage folks to stay independent and keep their dignity.

    For your day-to-day, you can get haircuts and barber services right on site, use the salon and spa, read in the library, or join a religious service. Guest parking, general maintenance, companionship, and even concierge services are all included, and for those needing extra support, there are also programs for help with chronic conditions and mealtime, or even assistance when it's time to go out. Long-term care and adult day services are options, too, so different needs can be met on the same campus. Ivy Park at Rockville leans toward a fuller, lively calendar and a comfortable, safe setting, and the focus seems to be on offering choice, support, and a place where you can stay as healthy and active as you're able. Payment choices include private pay and all-inclusive rent, with help available for guidance on finances, so most people can find something that fits their plan.

    People often ask...

    State of California Inspection Reports

    99

    Inspections

    23

    Type A Citations

    13

    Type B Citations

    6

    Years of reports

    25 Jul 2025
    Found all residents had current care plans, signed admission agreements, and physician reports, with medications secured. Noted incomplete staff training records after a management change, resulting in one technical violation.
    08 May 2025
    Found that the allegation that staff were not posting required documents for residents was unfounded, since the required posters were displayed in the resident mail room and additional posters in the staff room.
    07 May 2025
    Identified ongoing concerns from past complaints about communication, residents’ care needs, and bed bugs, with a new management team in place; no citations were issued.
    15 Apr 2025
    Found the bedbugs allegation unsubstantiated; no bedbugs were found in common areas, with only a couple of upstairs rooms previously affected and pest-control treatments conducted. Found the call system allegation unsubstantiated; observed alarms and staff responses were prompt, though the system does not print a history of calls.
    15 Apr 2025
    Investigated the allegation that staffing was insufficient to meet residents' needs and that help requests were not answered promptly. Found insufficient evidence to prove or disprove the claim, with observations showing that staff generally responded to calls in a timely manner.
    04 Mar 2025
    Identified two self-reported medication errors: one where a resident received another resident's medication and another where an incorrect dosage was given, with no adverse effects reported. Noted a deficiency related to incidental medical and dental care.
    21 Jan 2025
    Determined that a resident was prescribed tramadol 50 mg at bedtime as needed, but received 50 mg on several occasions in December 2024, including 12/09, 12/15, and 12/22, with some doses given twice daily. Found that the allegation that tramadol was tracked only on the narcotic record and not on the MAR was unfounded and dismissed.
    17 Dec 2024
    Investigated the allegation that staff were not responsive and made threats toward the Complainant; found no preponderance of evidence to prove or disprove the claim, noting reasonable transportation accommodations and exceptional efforts to assign particular staff for housekeeping.
    03 Dec 2024
    Identified allegations that care needs were not met, staff smoked marijuana on-site, and cleaning supplies were accessible to residents; concluded these concerns were unsubstantiated.
    19 Nov 2024
    Investigated the allegation that staff failed to provide adequate help and bed safety for a resident, and found no evidence to support it. Records showed the resident’s needs were addressed according to care plans, with monitoring on each shift, and the resident’s representatives were pursuing a larger bed.
    22 Oct 2024
    Investigated the bed bug allegation; first sighting noted September 23, 2024, with pest-control involvement and notices to residents.
    20 Aug 2024
    Found that 32 residents in Memory Care and 108 in independent/assisted living were cared for with comfortable temperatures, private or semi-private rooms, functioning safety systems, and adequate food storage. Ten resident and ten staff records were reviewed, with three staff missing health screenings/TB tests on file due to a provider change; no deficiencies cited.
    20 Aug 2024
    Confirmed no deficiencies during annual inspection. All records and emergency systems in compliance with regulations.
    16 May 2024
    Identified continence care needs for the resident were not met. Noted inconsistent information about a pressure injury and hospice placement after reviewing records and speaking with staff and outside parties.
    16 May 2024
    Confirmed allegations of continence care neglect, while neglect resulting in a pressure injury and violation of personal rights were unsubstantiated.
    • § 87466.2
    04 Oct 2023
    Identified missed medication administration not reported to CCL; no other deficiencies were cited.
    04 Oct 2023
    Identified missed eye-drop administrations in April 2023 by a former staff member, confirmed by the administrator. Found that an April 2023 incident was not reported to the regulatory agency, while a sample of medication administration records showed proper timing.
    04 Oct 2023
    Confirmed insufficient medication assistance for a resident due to missed administration of eye drops on multiple occasions in April 2023.
    • § 9058
    28 Sept 2023
    Investigated the allegation regarding an incident on September 27, 2023, by interviewing staff, an outside agency, and a resident, and reviewing records. Found no concerns about staff.
    28 Sept 2023
    Interviews were conducted, records were reviewed, and no concerns were identified during the inspection.
    21 Sept 2023
    Investigated the leaking air conditioner claim and found not enough evidence to prove or disprove it, noting repairs were pursued and a new unit installed with the apartment kept at a comfortable temperature. Found the overcharging for services claim unfounded and dismissed.
    21 Sept 2023
    Investigated leaking AC unit and care fees complaint, with no evidence to support the allegations.
    • § 9058
    29 Aug 2023
    Found that the allegation that staff did not assist the resident with ambulation and during medical appointment check-ins was unfounded.
    29 Aug 2023
    Investigated allegation that staff did not assist a resident with ambulation and check-ins during medical appointments; determined the allegation was unfounded as resident records indicated no requirement for such services. No deficiencies identified.
    08 Aug 2023
    Identified safety and record-keeping concerns at the home, including a cart left with a hand saw and chemicals outside a storage closet that were secured, and resident records needing updating. Validated administrator certification through 6/6/2024, noted that several documents were requested by the licensing agency, and no deficiencies cited.
    08 Aug 2023
    Inspection found clean facility with proper safety measures, resident care, and staff training.
    • § 87465(a)(4)
    15 May 2023
    Found that the allegation that staff did not meet residents' incontinence needs and did not assist with grooming could not be supported by a preponderance of evidence. Additionally, found that the allegations that residents were not provided bed linens or shower curtains, changes in condition were not properly monitored, residents were not supplied personal items, and personal belongings were not safeguarded could not be supported by a preponderance of evidence.
    • § 87303(a)
    15 May 2023
    Investigated multiple allegations, including unmet incontinence and grooming needs, lack of bed linens and shower curtains, inadequate monitoring for condition changes, failure to supply personal items, and lack of safeguarding personal belongings, but insufficient evidence to confirm any violations.
    • § 87465(a)(4)
    11 Apr 2023
    Investigated and identified that a former staff member verbally argued with a resident, and the boss was notified. The staff member was terminated.
    11 Apr 2023
    Confirmed a verbal altercation between a former staff member and a resident occurred at the facility, resulting in termination of the staff member.
    14 Feb 2023
    Found that a visitor was barred from entry on January 17, 2023, and that the visitor log did not reflect that date. Confirmed by the administrator and the memory care director that the incident occurred on that date.
    14 Feb 2023
    Confirmed complaint allegations regarding visitor access to a resident. Deficiencies were cited according to state regulations.
    09 Jan 2023
    Found that the complaint alleging dietary needs were not met was unsubstantiated, with insufficient evidence to prove or disprove the claim.
    09 Jan 2023
    Found no deficiencies after a case-management-incident review. Staff and a resident were interviewed, and several documents were requested, including staff files, training records, staff roster, December 30, 2022 schedule, resident roster, and termination policy.
    09 Jan 2023
    No deficiencies were observed or cited during the inspection. Staff and residents were interviewed, and documents were requested and reviewed.
    • § 87303
    20 Dec 2022
    Investigated and found that the initial concerns were unsupported, while a separate set of allegations about insufficient staff training and residents needing hygiene care were supported, with deficiencies documented.
    20 Dec 2022
    Confirmed insufficient training records for a staff member and observed deficiencies in hygiene care for residents.
    09 Dec 2022
    Investigated the allegation regarding an incident and reviewed related emails and incident documentation; no deficiencies were observed or cited.
    09 Dec 2022
    No deficiencies were observed or cited during the inspection.
    • § 87465(a)(4)
    21 Oct 2022
    Found the allegation of staff financial abuse of a resident unsubstantiated, due to inconsistent statements and lack of corroborating evidence.
    21 Oct 2022
    Reviewed allegations of financial abuse by staff but found inconsistent statements and lack of evidence, leading to the determination that the allegation was unsubstantiated. Conducted interviews with staff, residents, and outside parties, and examined facility documents without corroborating the claim.
    12 Sept 2022
    Found that COVID protocols were being followed and staff discussed updating visitor information, front-desk procedures, using antigen tests for unvaccinated visitors, and maintaining a log of reviewed tests; a walk-through was completed with no deficiencies noted.
    12 Sept 2022
    Visited for COVID protocol compliance, no deficiencies found, recommendations for visitor management discussed.
    29 Aug 2022
    Found that earlier issues related to dishwasher temperature control and COVID-19 procedures were reviewed and updated, with records and testing information discussed. Cleared.
    29 Aug 2022
    Identified an allegation that an uncleared staff member provided care to residents; administrator informed the staff member that to continue working they would need to be fingerprinted and background cleared.
    29 Aug 2022
    Confirmed an allegation regarding an uncleared staff member providing care to residents.
    • § 87466.2
    02 Aug 2022
    Determined that the medication administration and timely medical care allegations related to a resident who died in 2018, and that records for that period were unavailable for review; observed that meals were nutritious, plentiful and well-liked, with menus compliant to requirements. Found that for a second resident's claim of a four-hour wait to enter and delayed call responses, there was not enough evidence to prove the allegations true or false.
    02 Aug 2022
    Investigated allegations about medication administration, food quality, and response time to calls for assistance; findings did not provide enough evidence to validate the claims.
    • § 87468.1(a)(1)
    26 Jul 2022
    Investigated a June 30, 2022 complaint and found that a resident's room was not kept clean or sanitary, with a strong urine odor detected and staff confirming unsanitary conditions.
    26 Jul 2022
    Found no deficiencies during a required 1-year review. Noted the site was clean, safety systems up to date, medications and food properly stored, and emergency plans and PPE supplies in place.
    26 Jul 2022
    Confirmed deficiency in cleanliness and sanitation of resident's room. Strong urine odor observed.
    • § 87468.1(a)(11)
    18 Jul 2022
    Identified violations of COVID protocols, including unscreened entries by visitors and residents and lack of masking by staff or residents. Also identified failures to post emergency exit plans and inadequate food service, with an immediate civil penalty of $250 issued.
    • § 87468.1(a)(2)
    • § 87555(a)
    • § 87212(c)
    18 Jul 2022
    Identified that staff did not seek timely medical care for a resident after a fall. Found inadequate staff training and no evidence that a light bulb was replaced promptly.
    18 Jul 2022
    Identified that a resident's diabetes-related dietary needs were not listed under the Diabetes/NAS section on the kitchen's dietary tracking board. Found no written directives in the resident's physician's report restricting certain meats or vegetables, and observed residents could order seconds or take extra food after kitchen hours.
    18 Jul 2022
    Confirmed COVID protocol violations, emergency plan deficiencies, and inadequate food service at the facility.
    07 Jul 2022
    Reviewed a self-reported incident in which a resident told family that a caregiver exposed themselves; found no staff, residents, or visitors matching that description, two staff members attending to the resident's care, and camera footage reportedly showing nothing. Notified as required and discussed camera rules for resident rooms; no deficiencies cited.
    07 Jul 2022
    Confirmed exposure incident reported by resident, determined no evidence on camera recordings. Reviewed rules for cameras in resident rooms. No deficiencies cited.
    • § 87464(f)(1)
    • § 87411(c)
    02 Jun 2022
    Found that the dishwasher did not maintain the required water temperature of 170 degrees Fahrenheit, with a substantial number of days recording temperatures below this level.
    02 Jun 2022
    Confirmed allegation of dishwasher not maintaining proper water temperature for disinfection. Potential penalties if not corrected.
    12 May 2022
    Reviewed details of a resident incident and subsequent death, discussed voice messages from another resident with the administrator, and observed the dining area, noting trays moved to the kitchen and the dining room was clear; no deficiencies cited.
    12 May 2022
    Confirmed a recent incident, death, and resident complaint were addressed during the visit, with no deficiencies found.
    • § 87355(e)1
    28 Apr 2022
    Found a self-reported incident of a resident tripping over a serving tray in the dining area on 4/16/2022, resulting in a skin tear to the right leg. The resident refused emergency medical care, the wound was bandaged, and family notified; the family took the resident to the ER on 4/17/2022 for further evaluation.
    28 Apr 2022
    Reviewed a fall incident where a resident tripped and suffered a skin tear, leading to a visit to the emergency room the next day. Discussions held regarding improving fall prevention protocols and incident reporting.
    06 Apr 2022
    Identified substantiated concerns about food service and dining, including frequent shortages, slow service, insufficient staff, and uncleaned tables, with residents told not to sit at neighboring tables. Identified safety and maintenance concerns, including a heater displaying Celsius instead of Fahrenheit, blocked passageways by vegetation and parked vehicles, and irregular emergency drills.
    • § 87555(a)
    • § 87307(d)(6)
    06 Apr 2022
    Found inadequate food service, delays in answering call buttons, issues with seating and menu changes. Facility in disrepair with overgrown bushes and blocked passageways. Heating issue resolved, but temperature display inaccurate. Evacuation drills not conducted regularly.
    04 Jan 2022
    Found that the allegation that staff did not respond to call bells in a timely manner occurred, with about 20-minute delays on several dates in October and November 2021. Found evidence supporting the allegation that staff do not assist residents with care, based on interviews and direct observations.
    04 Jan 2022
    Confirmed allegations regarding staff response times to call system chords, while allegations of staff not assisting with resident care were not substantiated.
    • § 87555(b)
    17 Nov 2021
    Investigated a self-reported incident about a missing gold wedding band; police were notified, statements were taken, and records were requested to support interviews with staff. No deficiencies cited.
    17 Nov 2021
    Found that staff did not meet residents' needs, with a resident experiencing multiple falls with injuries and belongings not safeguarded. Found items not belonging to the resident in their room, and several belongings went missing after they moved out.
    17 Nov 2021
    Confirmed a self-reported incident regarding a missing item and conducted interviews with staff and residents. No deficiencies were identified during the inspection.
    07 Oct 2021
    Found that a self-reported unwitnessed fall on 9/20/21 was followed up, with documents requested and statements taken; the resident was evaluated in the emergency department and monitored on return, and no deficiencies were cited.
    07 Oct 2021
    No deficiencies identified during the inspection following a reported incident.
    23 Sept 2021
    Reviewed documentation on an unwitnessed fall and a self-reported incident involving a resident, including a visit to the emergency department, and noted the administrator was unavailable to confirm whether an internal investigation had occurred. Discussed Covid-19 infection control protocols and reviewed relevant guidelines; no deficiencies cited.
    23 Sept 2021
    Reviewed case management inspection findings and incident report related to an alleged fall in the facility, with no deficiencies cited. Inquiries were made regarding the incident and Covid-19 infection control protocols were discussed.
    • § 87465(g)
    • § 87411(c)(1)
    09 Aug 2021
    Found clean, well-maintained surroundings with exits unobstructed and infection-control measures in place. Noted hot water temperatures in resident-use faucets ranged from 100.4 to 125 degrees F, fire extinguishers last charged in 2021, and OTC medications along with sharps were observed in a resident’s room.
    09 Aug 2021
    Inspection found deficiencies in medication storage and safety measures but overall compliance with infection control protocols.
    28 Jun 2021
    Identified delay in fulfilling a records request, with records not provided until 6/3/2021 after receipt on 5/28/2021. Found evidence to support the allegation that records were not fulfilled promptly.
    28 Jun 2021
    Confirmed deficiency in fulfilling requested records in a timely manner.
    • § 87303(a)
    18 May 2021
    Found delayed and sometimes nonfunctional call buttons with staff not consistently responding. The resident was confused, reported feeling cold, later fell and was hospitalized where a UTI was diagnosed, with concerns noted about feeding, weight loss, and monitoring.
    • § 87303(i)(1)
    • § 87411(d)(5)
    18 May 2021
    Investigated allegation that staff failed to meet residents' needs and provide a healthy environment, including residents not fed, showered, or changed; interviews indicated meals were tray-served due to Covid-19 precautions and residents needing assistance during meals were helped, UNSUBSTANTIATED.
    18 May 2021
    Confirmed inadequate response times to a resident's call button, which was not consistently operational, and documented staff's failure to properly address resident's needs, including issues related to confusion, temperature discomfort, and meal provision.
    • § 87555(b)(31)
    20 Apr 2021
    Found the first allegation about food service unfounded; tray service was used due to Covid precautions, meals were prepared and delivered daily, and no dietary restrictions were reported. Found the second allegation about inappropriate conduct by a former administrator unfounded; the resident stated no harsh language occurred and had no dietary concerns.
    20 Apr 2021
    Investigated allegations regarding inadequate food service and inappropriate staff behavior, but found insufficient evidence to support claims. Confirmed dietary needs were followed, and no concerns reported by the resident.
    17 Mar 2021
    Determined the allegation that the medication was not administered as ordered was Unsubstantiated; records showed the medication was given as prescribed.
    17 Mar 2021
    Found allegation of improper medication administration unsubstantiated after review of documents and staff interviews. No citations issued.
    26 Oct 2020
    Investigated medication administration timing (0600 and 0800 hours); found insufficient evidence to prove or disprove violations. Investigated 2-hour checks and call button responses; found delays and unresponsiveness were supported by witnesses and records.
    26 Oct 2020
    Determined the denial of showers during March 2020, when hospice visits did not occur and staff did not provide showers in their absence, to have occurred. Found no evidence to support neglect, failure to record medication administration, or noncompliance with hydration orders.
    26 Oct 2020
    Allegations of medication administration and lack of timely checks were reviewed, with findings inconclusive for the first allegation and confirmed for the second.
    • § 87307
    15 Jun 2020
    Reviewed multiple incidents of aggressive behavior towards staff by a resident but could not prove or disprove an allegation of staff pushing the resident. Unsubstantiated conclusion with no citations issued.
    • § 87218(a)
    • § 1569.269
    29 May 2020
    Found allegations of staff handling a resident roughly and failing to feed the resident to be unfounded, meaning they were false or without reasonable basis. Dismissed the complaint after reviewing medical records and witness statements.
    10 Mar 2020
    Reviewed allegations of inadequate linen changes, hygiene assistance, and food quality; determined no substantial evidence found to support claims.
    • § 1569.269(a)(6)
    13 Feb 2020
    Confirmed allegations of inadequate hygiene assistance and inadequate bed height for a resident. Walker safety allegation unsubstantiated.
    • § 87303(e)(2)
    • § 87705(f)(2)
    • § 87705(f)(1)
    05 Feb 2020
    Found allegations of unsanitary conditions and neglect of grooming needs to be unsubstantiated, while the allegation regarding the lack of daily activities was unfounded.
    • § 1569.269(a)(21)
    31 Jan 2020
    Reviewed records regarding an alleged injury, but found no evidence of unreported incident. Injury to the right hand was documented, but unclear if it occurred while resident was at the facility.
    • § 87411(a)
    29 Jan 2020
    Confirmed allegations of neglect in resident's room, including soiled linens, broken items, and unaddressed maintenance issues.
    13 Dec 2019
    Verified individual not present, employed, or residing at the facility. No deficiencies cited during inspection.
    25 Oct 2019
    Identified deficiencies in safety regulations, including temperature control issues, unlocked cleaning supplies, and expired fire safety inspections during the inspection.
    23 Oct 2019
    Confirmed allegations of staff failing to assist resident with access to the facility and not responding to call buttons in a timely manner.
    17 Oct 2019
    Reviewed recent incident reports and discussed with staff. No citations issued.
    • § 87464(f)(4)

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