Fallbrook Skilled Nursing

    325 Potter St, Fallbrook, CA, 92028
    2.2 · 21 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe, unclean, understaffed nursing home

    I placed a loved one here and had a deeply disturbing experience. The staff quality is mixed - a few excellent people (Carmen the CNA, Brent and some therapists) and several rude, uncaring, or seemingly untrained workers. Facility is understaffed; residents are rarely checked, meds were not reliably given, and discharge paperwork was refused. Serious safety and hygiene problems: dirty, bad smells, glove misuse, diaper rash, no bed-sore padding, scarce wheelchairs, tiny rooms/four per bathroom, clothing and jackets lost or stolen, and privacy violations (stripped to underwear at bedtime). Care delays led to delayed hospitalization after a heart attack, delayed X-rays, even injury and death in one case. I suspected unethical behavior/fraud and saw theft and poor communication. Therapy staff were good, but overall I cannot recommend this place - avoid unless you have no other option (consider nanny cams if you must).

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.24 · 21 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.8
    • Meals

      5.0
    • Amenities

      1.5
    • Value

      2.2

    Location

    Map showing location of Fallbrook Skilled Nursing

    About Fallbrook Skilled Nursing

    Fallbrook Skilled Nursing sits at 325 Potter St and has space for 93 residents, and what folks notice first is the old look, but the people working there, like the Registered Nurses, Licensed Vocational Nurses, and Certified Nursing Assistants, seem to put their heart into helping everybody feel comfortable and part of a family, and you get a lot of services all under one roof-like short-term rehab for people just out of the hospital, long-term care for those needing help every day, and even hospice and respite care for tough times, plus the therapists do physical, occupational, and speech therapy right there, all day and all night if needed. The place offers wound care, IV therapy, diabetic support, and help after surgery, and folks who need fall reduction or pain management get regular attention. You can get private rooms, semi-private spaces, or a 3-bed room, and there's WiFi in every one, so nobody's cut off from family or friends. Residents eat homemade meals in a big dining room or just relax in a pretty day room or sit outside in an enclosed courtyard, and an on-site barber and beauty salon makes sure folks look decent if they want. Fallbrook Skilled Nursing does community-style living with activities for socializing, religious services, and things like when the Mountain Road Bluegrass Band comes by to play, and they have pets to keep things lively, which really helps folks settle in. They've built in easy-to-handle admissions with caring coordinators, and the staff tries to help everyone, whether for short stays post-surgery or longer periods, always aiming to use new ideas in rehab with simple devices and a kind touch. Insurance, Medicare, and Medi-Cal are all welcome, and they've got a network to connect folks to extra community services, including help for addiction, elder abuse, or sudden disasters. Their 5 Star Medicare Quality Rating stands out along with strong scores for measuring quality, staff, and inspections, though the public gives them about 2.3 stars from 11 reviews, so experiences may vary, but people consistently mention the compassionate CNAs. Everyday life means 24-hour care, balanced meals with supplements if needed, support for both residents and their families, plus a clear focus on safety, health, and dignity above all, in surroundings that may not shine but do aim to feel like home.

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