CalVet Veterans Home of California - Fresno

    2811 W Cesar Chavez Blvd, Fresno, CA, 93706
    4.0 · 38 reviews
    • Assisted living
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Excellent caregivers, but management fails

    I lived here five years and the care team and memory-care unit are outstanding - caring, responsive staff, great food most days, and respectful veteran-focused services. But administration and security are rigid and unhelpful: visiting hours aren't posted, I was turned away for being an hour late, security couldn't reach administration, and no exception was made when my family needed to see my father. That lack of compassion, poor communication, and apparent lack of accountability (I even suspected missing items and nepotism) caused real distress. The building and frontline staff are a real asset to Fresno, but management failures and harsh policies make me reluctant to recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.03 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      3.2
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      4.0

    Location

    Map showing location of CalVet Veterans Home of California - Fresno

    About CalVet Veterans Home of California - Fresno

    Veterans Home Of California-Fresno is a state-owned facility dedicated to providing high-quality care and support to veterans in California. Located in Fresno, this care home offers a comfortable and welcoming environment for residents to live in. The staff at Veterans Home Of California-Fresno are trained professionals who are committed to ensuring the well-being and safety of all residents.

    One of the main priorities at Veterans Home Of California-Fresno is to create a sense of community among residents. They offer various programs and activities to keep residents engaged and socialized, helping to foster friendships and a sense of belonging. The care home also provides transportation services for residents who need to attend appointments or run errands.

    Veterans Home Of California-Fresno offers personalized care plans for each resident to ensure that their individual needs are met. This includes assistance with daily tasks such as meal preparation, medication management, and personal care. The staff work closely with each resident to develop a plan that suits their preferences and requirements.

    The facility at Veterans Home Of California-Fresno is designed to be comfortable and secure, with amenities that cater to the needs of veterans. This includes communal dining areas, recreational facilities, and outdoor spaces for residents to enjoy. The care home also has medical staff on-site to provide healthcare services and support to residents as needed.

    Overall, Veterans Home Of California-Fresno is committed to providing a safe and caring environment for veterans to live in. With a focus on personalized care, community engagement, and quality amenities, residents can feel at home and well-supported during their stay at this facility.

    People often ask...

    State of California Inspection Reports

    27

    Inspections

    0

    Type A Citations

    0

    Type B Citations

    5

    Years of reports

    22 Oct 2024
    Identified an unannounced visit during which the home appeared clean, safe, and comfortable, with secure bathrooms, functional safety features, properly labeled medications, and adequate food supplies; records and disaster plans were reviewed. No deficiencies issued; several required documents were requested by 11/05/2024.
    16 Jul 2024
    Followed up on a self-reported incident after an unannounced visit, with the administrator and supervising nurse present. Found no deficiencies; exit interview completed.
    16 Jul 2024
    No deficiencies were issued during the inspection following a self-reported incident.
    25 Jan 2024
    Found increased monitoring for a resident and that access to a higher level of care was being pursued. Found insufficient evidence to prove the allegations of an unsafe environment for a resident and of retaining a resident who requires a higher level of care.
    25 Jan 2024
    Reviewed issues regarding resident safety and care level needs; determined allegations about unsafe environment and improper care level requirements lacked sufficient evidence.
    08 Dec 2023
    Determined that the allegations that staff did not notify the authorized representative of the incident and did not accept the resident back after hospital discharge were unfounded.
    08 Dec 2023
    Investigated two allegations: facility staff not notifying the authorized representative of an incident was unsubstantiated, while staff allegedly not accepting a resident back after hospital discharge was unfounded.
    27 Sept 2023
    Found an unannounced, annual review indicated the home was clean, odor-free, and at a comfortable temperature with safe bathrooms and working detectors, and medications properly labeled; no deficiencies were noted. A list of administrative documents was requested to be submitted by 10/11/2023.
    27 Sept 2023
    Conducted an inspection, found facility in compliance with regulations. No deficiencies noted.
    09 Jun 2023
    Investigated the allegation that staff left a resident in feces for an extended period, resulting in hospitalization; based on record review and staff interviews, there was not a preponderance of evidence to prove the incident occurred. No deficiencies issued.
    09 Jun 2023
    Conducted interviews and reviewed records, but found insufficient evidence to support the allegation of staff leaving a resident in feces for an extended period resulting in hospitalization. No deficiencies were issued.
    06 Dec 2022
    Obtained copies of the complete resident file and the personnel file during an unannounced visit; no deficiencies issued.
    06 Dec 2022
    Found no deficiencies after an unannounced visit on 12/6/2022, during which a meeting with the administrator occurred, a tour was conducted, and copies of the resident and staff files were requested.
    06 Dec 2022
    Conducted an inspection, no deficiencies identified.
    05 Oct 2022
    Found entry procedures in place, including visitor log-in and temperature checks, and a clean, well-maintained site with hand sanitizer and social distancing in common areas. Found staff wearing masks, residents wearing masks when away from the site, residents’ emergency contacts current, adequate food and supplies, and no deficiencies issued; several required documents must be submitted by 10/19/2022.
    05 Oct 2022
    Inspection found no deficiencies and the facility was in compliance with all regulations.
    12 Sept 2022
    Investigated the incident reported to the licensing office; no deficiencies identified.
    12 Sept 2022
    Found no deficiencies during the inspection and discussed the report with the facility's staff.
    25 Aug 2022
    Investigated an incident in which a resident riding a bike was struck by a vehicle on 08/09/2022, reviewed the resident's LIC602, Needs and Services Plan, Admission Agreement, and emergency contact information, and found no deficiencies.
    25 Aug 2022
    Found that the allegation that staff did not adequately address a resident's health change was unfounded. Based on interviews and records, staff addressed the resident's health change and were locating placement.
    25 Aug 2022
    Confirmed allegation of not addressing resident's change in health condition as unfounded.
    06 Apr 2022
    Found two allegations unfounded: staff mistreated a resident and staff interfered with a resident's personal information.
    06 Apr 2022
    Investigated complaints of staff mistreating a resident and interfering with personal information; both allegations determined to be unfounded.
    27 Oct 2021
    Found no deficiencies and noted strong infection-control measures at the site, including PPE readiness, regular cleaning, social distancing, isolation space, and staggered dining. Requested submission of administrative and personnel documents by 11/10/2021.
    27 Oct 2021
    Confirmed no deficiencies during inspection.
    05 Mar 2020
    Confirmed Resident R1 went missing but returned to the facility the following day. No deficiencies were found during the inspection.
    22 Jan 2020
    Confirmed incidents involving residents receiving medical attention and being relocated to a skilled nursing facility following observations of pressure sores. No deficiencies were issued during the inspection.

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