Westmont of Fresno

    7442 N. Millbrook Ave., Fresno, CA, 93720
    3.9 · 42 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Warm staff but unstable management

    I'm mostly pleased - the staff and nurses are warm, attentive and caring, activities (Lucia) are excellent, the facility is clean, bright and home-like, and my mom likes her suite and the food. However, management turnover and understaffing have caused long response times, occasional medication/meal errors, memory-care inconsistencies, and some housekeeping/odor issues. Communication improved after complaints, so I'd recommend with reservations: great people and atmosphere, but be aware of staffing and management instability.

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    Amenities

    3.88 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.9
    • Meals

      3.3
    • Amenities

      4.1
    • Value

      2.0

    Location

    Map showing location of Westmont of Fresno

    About Westmont of Fresno

    Westmont of Fresno offers several living options for older adults, including independent living, assisted living, skilled nursing, memory care, and continuing care. The campus is set up so residents can age in place, moving to different care levels as their needs change, which people tend to appreciate as they get older and don't want to move again. They keep a staff of licensed nurses around the clock and provide assistance with daily tasks, medication, and skilled care for those who need it. The community takes pride in delivering compassionate support while protecting the dignity and respect of every resident. There's help available right on site if someone needs speech or physical therapy, an occupational therapist, or even a podiatrist, and medical professionals are on call day and night. Residents can choose vegetarian meals, and everyone receives meals each day, usually in a restaurant-style dining room, though some may prefer to eat in their room, depending on their condition or mood.

    The campus is wheelchair accessible, including the showers, and residents who use wheelchairs can get around comfortably. The buildings have amenities people look for, like a library, theatre, art studio, fitness center, and a communal gathering room for games or activities. People who love pets can bring them, as Westmont of Fresno is pet-friendly, and walking paths outside offer space for strolls in the sunshine. Transportation services are available for appointments or errands, which can give peace of mind to those who don't drive anymore.

    Memory care at Westmont of Fresno provides a secure, specialized part of the community for those living with Alzheimer's or other dementias, and staff have experience in working with memory care needs. Activity programs include fitness classes, lifelong learning, and lots of events meant to get people together, with a focus on helping residents make connections and friendships. Social and recreational activities, educational programs, and entertainment fill each week, aiming to keep everyone active and engaged.

    The community supports people looking for independent, maintenance-free living as well as those who need higher levels of support, even up to 24-hour care from a professional nurse. The layout allows people to stay on the same campus as their health changes, which is helpful for couples or friends who may need different types of care. There are several floor plans and cost options to choose from, along with assessments to help new residents or families figure out care needs and compare costs. Westmont of Fresno also offers information about caregiver resources and ways to pay for care, like insurance and savings.

    The grounds are described as peaceful and green, with both indoor and outdoor areas for residents to gather, read, or relax. The facility provides Wi-Fi for those who want to keep up with friends or family online and has a presence on sites like Facebook, Instagram, and YouTube where you can see more of the daily life there. Tours are available if someone wants to see the community in person, visit the dining rooms, or observe activities before making a decision. Westmont of Fresno is licensed (RCFE license number 107208908) and aims to foster a sense of belonging, independence, and well-being for all its residents through their range of services and amenities, though like anywhere, people should look closely to see if it truly fits what they want and need.

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