Pricing ranges from
    $4,885 – 6,515/month

    The Montera

    5740 Lake Murray Blvd, La Mesa, CA, 91942
    • Assisted living
    • Memory care

    Pricing

    $5,165+/moStudioAssisted Living
    $6,440+/mo1 BedroomAssisted Living
    $4,885+/moSemi-privateMemory Care
    $6,515+/moSuiteMemory Care

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.29 · 236 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.2
    • Meals

      4.3
    • Amenities

      3.7
    • Value

      2.6

    Location

    Map showing location of The Montera

    About The Montera

    The Montera sits in a quiet suburb of La Mesa, California, and serves as a senior living community run by MBK Senior Living, which offers a full range of care, from independent living to assisted living, memory care, skilled nursing, respite care, continuing care retirement, and even hospice care for those who need it, and it's been certified as "A Great Place to Work." Residents live in pet-friendly studios or one-bedroom apartments, with floor plans for different living needs, and the property features modern utilities, strong security with video surveillance, and a well-kept landscape inspired by the southwest, including gardens, a walking path, shade outdoors, and a peaceful Koi pond, along with a courtyard for relaxing strolls. All apartments, including private and shared memory care studios, come with amenities for comfort and convenience, and residents can get help with activities of daily living like bathing and dressing if they need it. The community's friendly staff, including fully staffed caregivers and med techs, are available 24/7, plus licensed nursing staff and separate housekeeping are on site, and short-term stays are possible for respite needs.

    Residents enjoy a vibrant environment with restaurant-style dining, a Bistro for light snacks, and food made with nutritious, quality ingredients through a diverse culinary program led by skilled chefs. Engaging activities fill the calendar every day, and these range from group games in the game room, artistic projects in the art studio, and daily exercise, including Tai Chi and ability-focused training, to religious services, wellness programs, grooming in the salon or barber shop, and social gatherings that help people connect. There's easy access to medical care, with mobile physician visits, and transportation in a community van or car for trips to local attractions, plus scheduled outings and on-site parking for families visiting. The staff offers personalized support, from total care to specialized memory care for Alzheimer's or dementia, with care programs tailored to different needs, and bedridden care when needed. For those looking for information and help with planning, The Montera provides helpful resources, tools, caregiving support, glossaries, and real resident stories. Prices for private rooms range from $4,105 to $6,700, and residents can choose among studio apartments, deluxe studios, one-bedrooms, or shared rooms, depending on their needs. The Montera works hard to give seniors a comfortable place where there's time to relax in the courtyard or by the Koi pond, and opportunities to join in a variety of activities every day in a warm, welcoming environment, where friendly team members support independence and connections with others.

    People often ask...

    State of California Inspection Reports

    113

    Inspections

    13

    Type A Citations

    25

    Type B Citations

    5

    Years of reports

    15 Aug 2025
    Identified that the perimeter fence around building B was locked without fire clearance; later confirmed the fences were no longer locked.
    • § 9058
    14 Aug 2025
    Identified a locked perimeter with multiple delayed egress doors around building B, which limited free evacuation for residents. A $500 civil penalty was issued for lacking fire clearance.
    • §
    • § 9058
    13 Aug 2025
    Investigated an unannounced case-management visit addressing the purpose of delayed egress and a locked perimeter, including a tour and an exit interview.
    • § 9058
    04 Aug 2025
    Identified a deficiency where a resident sustained multiple falls because staff did not follow the resident's care plan; a civil penalty was assessed for failure to correct and was later cleared after proof of correction was submitted.
    • § 9058
    04 Aug 2025
    Verified that an amended document was signed during a follow-up, unannounced case management visit, and an exit interview was conducted with the director, with licensee rights provided.
    • § 9058
    01 Aug 2025
    Found pre-licensing complete with approval for 225 residents, including 20 bedridden on the first floor, with a sprinkler system, carbon monoxide and smoke detectors, and a secured pool area on campus. Observed a well-organized kitchen, locked medication rooms, secured resident and medical records, a memory-care neighborhood on the first floor, and multiple recreation spaces with outdoor walking areas; no deficiencies identified.
    • § 9058
    25 Jul 2025
    Found that the allegation that staff do not provide adequate supervision to residents and do not provide adequate food service to residents was not supported by a preponderance of evidence, with observations showing supervision during meals, utensils available, prompt assistance, and satisfactory meals.
    25 Jul 2025
    Investigated complaints about grievance responses, retaliation toward residents and advocates, staffing levels, and participation in care plan meetings, including a 30-day eviction notice tied to a change in condition. Found the eviction-related issue supported by the evidence, while the other concerns did not meet the evidentiary standard.
    • § 8707
    25 Jul 2025
    Identified that information about resident council meetings was posted and communicated via calendars and bulletin boards, and that a staff liaison for the council typically exists; however, the designated liaison for the family council was not clearly established, and records for some residents were not updated with council details. Residents reported respectful interactions with staff, timely call-light responses, and adherence to wake-up schedules, indicating safe, healthful, and comfortable accommodations.
    22 Jul 2025
    Found allegations of medication mismanagement, inadequate wound care, and improper resident assessments unsubstantiated. Records and interviews did not prove violations occurred.
    18 Jul 2025
    Identified an unannounced case management visit to offer an amended document, obtained the administrator's signature on it, and conducted an exit interview.
    • § 9058
    18 Jul 2025
    Determined that the licensee retained a resident with incompatible needs and that staff did not provide timely incontinence care.
    • § 87466
    17 Jul 2025
    Investigated the allegation that staff did not timely respond to residents’ pendant calls on June 11, 2025. Found insufficient evidence to prove the violation, and the allegation is unsubstantiated.
    17 Jul 2025
    Found no preponderance of evidence to prove the allegation that the licensee failed to protect the resident from harm, and no preponderance of evidence to prove the allegation that the licensee failed to facilitate medical care.
    16 Jul 2025
    Found that a resident at high fall risk had 28 falls over 20 months, with many falls occurring when the assistive device was not in use. Found insufficient evidence to prove that the resident wandered outside and was found in the parking lot.
    • § 87464(f)(1)
    16 Jul 2025
    Found that staff provided meals to residents who cannot feed themselves in the dining room or at their bedsides, addressing the concern that basic needs were not being met, with documented and observed mealtime monitoring and appropriate nutritional intake.
    10 Jul 2025
    Investigated the allegation that staff are not observing residents for changes in condition; determined there is insufficient evidence to prove or disprove the allegation, UNSUBSTANTIATED.
    08 Jul 2025
    Found UNSUBSTANTIATED the allegation that staff failed to coordinate hospice services to ensure resident safety. Records showed ongoing communication among staff, hospice, and medical providers, with daily documentation and medication adjustments reflecting coordination of care.
    10 Jul 2025
    Investigated complaints that wound care was not met, incontinence care was not provided, visitation privacy was restricted, and meals did not follow the prescribed diet. Found insufficient evidence to prove these violations.
    10 Jul 2025
    Found no evidence to support the allegation that staff did not assist the resident with attending medical appointments, did not adequately communicate with the resident’s representative, or did not assist with toileting in a timely manner. Records, interviews, and observations showed that information about appointments was provided, messages were checked, and toileting assistance followed care plans with residents reporting prompt help.
    10 Jul 2025
    Found that the allegations that staff did not provide adequate food service, did not meet residents’ laundry needs, and intimidated residents were not supported.
    08 Jul 2025
    Investigated the allegation that staff were not meeting residents' needs due to inadequate staffing; interviews and records did not demonstrate insufficient staffing to meet basic needs.
    08 Jul 2025
    Found the allegations that wound care was not met, incontinence care was not provided, and visitation rights were restricted unsubstantiated.
    02 Jul 2025
    Conducted an unannounced collateral follow-up visit, licensing program analysts welcomed by the executive director and identified themselves, reviewed documents about several clients with staff, and completed an exit interview with the executive director.
    • § 9058
    30 Jun 2025
    Investigated a claim of neglect/lack of supervision after a bed fell on a resident. Found that the fall was not caused by neglect since safety checks were performed, there were no injuries attributed to the incident, and staff followed proper protocol after learning of the fall.
    30 Jun 2025
    Found no evidence to support the allegations that staffing was insufficient to meet residents' needs, that residents' rooms were not kept clean, or that staff did not provide assistance when requested.
    23 Jun 2025
    Identified that the responsible party was notified about the injury initially, but there were no additional updates for about twelve days as the infection developed. Found no evidence that food services were inadequate or that residents’ incontinence care was unmet.
    • § 87465(a)(1)
    • § 87466
    23 Jun 2025
    Found no evidence of a mold-related malodor around a resident's unit; moisture analysis showed no mold in tested areas, and maintenance records had no mold/mildew orders for that unit. Allegation not proven based on the available evidence.
    12 Jun 2025
    Found no evidence to support sexual abuse by staff or staff not assisting with feeding. Found no evidence of medication mismanagement; beds had mattress covers and complete sheets, and residents' dietary needs were accommodated.
    17 Jun 2025
    Found that staff received annual medication training and demonstrated knowledge of the Seven Rights of Medication Administration. Determined that the evidence did not support the allegation that staff are not properly trained to administer medication.
    22 Apr 2025
    Found no evidence to support the allegation that staff did not ensure residents received medications as prescribed. Training, practice, and records indicated medications were administered correctly and as prescribed.
    30 Apr 2025
    Identified that on December 2, 2024, in the activity room, one resident was pushed by another, causing a fall and a scalp laceration with hospital transport. Found that the incident was documented and reported to the appropriate agency, and that the resident later died on December 14, 2024 after hospice care with cerebral infarction and underlying heart disease noted.
    08 Apr 2025
    Found that a resident-to-resident altercation was self-reported, with welfare checks conducted on residents, staff interviewed, and records reviewed. Found no immediate health or safety risks observed, and noted that additional case management was planned, including further visits and staff interviews.
    • § 9058
    08 Apr 2025
    Investigated the allegation of a witnessed head injury to a resident; conducted welfare checks, interviewed staff, and reviewed records, with no immediate health or safety risks observed.
    • § 9058
    26 Mar 2025
    Identified a resident-to-resident altercation and reviewed welfare checks, staff interviews, and relevant records, with no immediate health or safety risks observed. Conducted an exit interview.
    • § 9058
    26 Mar 2025
    Found that a resident on hospice care after a fall with a brain bleed was being closely monitored following the incident. Welfare checks were performed, staff were interviewed, and no immediate health or safety risks were observed; an exit interview occurred.
    • § 9058
    18 Mar 2025
    Identified failure to notify the correct parties per the infection control plan during a GI illness outbreak. The process included interviews, records review, and information from outside sources.
    • § 87211(a)(2)
    18 Mar 2025
    Identified an infectious GI outbreak among residents beginning December 9–10. Found that no infectious outbreak signs were posted outside to warn visitors, that separation of ill residents was not implemented due to memory impairment concerns, and that two admissions occurred within three days of reporting the illness.
    • § 8470(2)(a)
    • § 87468.1(a)(2)
    18 Mar 2025
    Found no evidence that the Executive Director did not treat a resident with respect, that staff retaliated against a resident for making a complaint, or that staff spoke to a resident in an inappropriate manner. Found no evidence to support the allegations.
    18 Mar 2025
    Identified that staff did not provide a resident reappraisal after a change in condition. Records showed several assessments were unsigned or inconsistently signed, and key parties were not informed of the change in condition.
    • § 87463
    07 Mar 2025
    Identified a resident briefly AWOL from the memory care unit around 2:30 PM, who was returned about 20 minutes later after staff followed the protocol using a photo. Notified the resident’s responsible party and physician; welfare check confirmed the resident unharmed, new alarmed gates installed March 7, 2025; no deficiencies found, and an exit interview was conducted.
    07 Mar 2025
    Investigated a March 2, 2025 resident-to-resident altercation in which two residents struck each other, with one sustaining a swollen wrist and the other uninjured. Welfare checks confirmed no ongoing injuries; records and medical notifications were reviewed, and no deficiencies were found.
    05 Feb 2025
    Found that a resident fell outside while in a motorized wheelchair and was helped back inside by a bystander; the resident was evaluated at a hospital and returned the same day with a head abrasion. No immediate health or safety risks were observed, and no deficiencies were cited.
    30 Jan 2025
    Found no deficiencies overall, but issued one technical violation today. Noted clean resident rooms, proper medication storage and logging, functioning safety systems, and staff treating residents with dignity.
    21 Jan 2025
    Investigated a complaint that a resident was unlawfully evicted on 12/30/2024 after refusing care. Found that a 30-day eviction notice was delivered and mailed, but there were no records of a December 20, 2024 change-of-condition assessment or care conference, the December 20 assessment was unsigned, and an outside source confirmed no care plan conference occurred.
    • § 87224(a)(4)
    14 Jan 2025
    Found that a mandated reporter in leadership knew about an incident that had to be reported to the local ombudsman, the department, and local law enforcement, and that the required reports were not filed. Conducted an exit interview with the administrator.
    21 Nov 2024
    Found that one staff member touched a resident’s hand without the resident’s knowledge during help with a towel, and another staff member made an inappropriate remark about delaying care. Also found that internal investigations did not interview the resident or follow mandated reporting guidelines, and no disciplinary actions were documented for the involved staff.
    • § 87468.1(a)(3)
    • § 87468.1(a)(1)
    14 Jan 2025
    Identified improper medication administration and recordkeeping, including meds dispensed without the resident present, a missed dose due to an incorrect pharmacy name on the MAR, and delays updating orders after a physician clarified them. Found lack of communication about family council, no designated staff liaison, and no dissemination of family council information to residents or their families.
    • § 87465(c)(2)
    • § 1569.158(g)(1)
    • § 15969.158(h)(2)
    19 Dec 2024
    Confirmed understanding of license type, client populations, and program; reviewed admission policies, staffing requirements and training, restrictive/prohibited health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness. Verified identities using photo ID and related information.
    21 Nov 2024
    Identified medication management issues for a resident, including two medications not being available due to an incorrect admitting pharmacy name. Found that the allegation that staff interfered with forming a family council was not supported.
    • § 1569.2(c)
    27 Nov 2024
    Investigated an incident alleging a staff member did not lock a resident's wheelchair during transfer, causing a fall. Conducted welfare checks on residents, interviewed residents and staff, and reviewed records, with additional interviews and external information needed to complete the case.
    27 Nov 2024
    Found that a self-reported incident involved a resident who was sent to the hospital and returned with no injuries, and a second fall the same day with no new orders; fall protocol was followed and no deficiencies were observed.
    27 Nov 2024
    Found that an unannounced case management visit addressed a self-reported incident of pain during repositioning; welfare checks on residents, staff interviews, and record reviews were completed, with no deficiencies observed.
    22 Nov 2024
    Found no evidence to prove the allegation that a Memory Care Director position was vacant for roughly two months before October 30, 2024 and covered by the AED. Interviews and records showed that the Assisted Living Director and the Director of Health Services consistently assisted, indicating adequate coverage during that period.
    06 Nov 2024
    Found no evidence to support the pressure injury neglect allegation or the claim that the resident's room was not kept clean; interviews, records review, and on-site observations showed clean rooms and appropriate care.
    04 Nov 2024
    Investigated a complaint by conducting an unannounced collateral visit and interviewing staff and outside sources. An exit interview was conducted with the director.
    26 Sept 2024
    Conducted a case management visit in response to an incident in which a resident was sent to the emergency room for back pain; no immediate health or safety risks were observed during welfare checks and interviews.
    24 May 2024
    Found no deficiencies after an unannounced case-management visit prompted by a self-reported incident of possible financial abuse involving a resident; welfare checks were conducted, staff and residents were interviewed, and relevant records were reviewed.
    24 May 2024
    Found no deficiencies during the visit prompted by a self-reported incident involving possible financial abuse.
    15 May 2024
    Found no evidence that staff financially abused residents involved in the cases; no deficiencies were issued.
    15 May 2024
    Found that unauthorized transactions occurred on the resident’s bank account and the purse with IDs and debit cards was missing around departure. However, evidence did not establish that licensee staff financially abused the resident, with conflicting accounts about whether the purse was with the resident and no suspects were identified.
    15 May 2024
    Investigated an allegation of financial abuse involving unauthorized transactions on a resident's bank account; determined insufficient evidence to prove that staff were responsible for the misconduct.
    08 Jan 2024
    Found no deficiencies; however, a technical violation was issued. Observed residents treated with dignity, adequate staff on duty, and proper safety measures in place.
    08 Jan 2024
    Confirmed substantial compliance with regulations during inspection of the facility. No deficiencies issued, only a technical violation identified. Residents treated with dignity, with sufficient staff to meet their needs.
    27 Dec 2023
    Found that the claim staff did not assist the resident with wearing leg wrap devices 24/7 was not supported, since records showed staff sought medical guidance and, after clarification, helped with wearing the devices for 16 to 20 hours each day.
    27 Dec 2023
    Not providing full assistance with prescribed medical devices for a resident in a care home was investigated, but the allegation was not proven.
    08 Nov 2023
    Investigated the allegations that a resident's room was unsanitary, that the resident was left in soiled undergarments, and that medical attention was not sought for the resident. Found insufficient evidence to support these allegations.
    08 Nov 2023
    Confirmed that allegations regarding cleanliness and care were not supported by evidence, and that staff followed proper procedures in addressing resident complaints and medical needs.
    23 Oct 2023
    Found that staff did not follow the resident’s care plan and supervision was inadequate, contributing to multiple falls and related injuries. Found no evidence that pendant calls were ignored or that the responsible party was not informed.
    23 Oct 2023
    Confirmed allegations of staff not following a care plan and handling a resident roughly, leading to falls and injuries. Identified unsubstantiated claims of staff not responding to pendant calls and not informing a responsible party of incidents.
    26 Sept 2023
    Found that on the morning of 06/16/2023, a staff error caused a resident to receive medications not prescribed for them, while the other resident received their prescribed medications; no injuries occurred.
    26 Sept 2023
    Confirmed a medication error incident where the wrong resident received the wrong medication, resulting in a citation and fine.
    25 Sept 2023
    Found no evidence to support the allegation that staff did not provide personal hygiene assistance to residents. Interviews, observations, and records showed residents were well groomed and there were no concerns about staffing being insufficient.
    25 Sept 2023
    Determined that allegations of staff not providing personal hygiene assistance were unsubstantiated based on interviews and record reviews, with all parties indicating no concerns and residents observed well-groomed.
    18 Sept 2023
    Investigated an unannounced case management incident following a self-reported event in which a resident ingested an essential oil during an activity; reviewed care records, interviewed staff, checked residents' welfare, and found no deficiencies.
    18 Sept 2023
    Reviewed incident report of resident ingesting essential oil during activity, no deficiencies observed during visit.
    15 May 2023
    Identified that a resident with Alzheimer’s left the memory care area after a family member briefly disarmed and opened an egress door, enabling the resident to exit with a visitor; staff did not recognize the resident as memory care and allowed the exit. Following the incident, an internal investigation was conducted and one deficiency was cited.
    19 Jun 2023
    Identified concerns about supervision and cleanliness, including inadequate checks for a resident who was left in soiled conditions and suffered an injury. Found insufficient evidence to support claims that hygiene items were withheld or that records were shared with someone without authority.
    • § 87303(a)
    • § 87625(b)(3)
    19 Jun 2023
    Confirmed allegations of inadequate care, cleanliness issues, and lack of supervision for residents. Unsubstantiated claims of failure to observe resident's change in condition, provide hygiene items, and provide documents to a responsible party.
    02 Jun 2023
    Identified two incidents in which residents received medications not prescribed for them; no adverse effects were observed.
    02 Jun 2023
    Identified errors in medication administration resulted in residents receiving incorrect medications at the wrong times.
    15 May 2023
    Confirmed a resident briefly went missing after being mistakenly allowed to leave due to staff oversight and family involvement, and the resident was found unharmed.
    10 May 2023
    Found no corroborating evidence to support the claims that staffing was insufficient to meet residents' needs and that residents' hygiene care was unmet.
    10 May 2023
    Investigated allegations of insufficient staffing and unmet resident hygiene needs; determined insufficient evidence to support the claims.
    • § 87464(f)(c)
    • § 87464(c)
    22 Feb 2023
    Investigated an allegation that a resident experienced rib pain; found no immediate health and safety concerns during the visit.
    22 Feb 2023
    Conducted an unannounced visit in response to a reported incident regarding a resident's pain, no immediate concerns were identified during the visit.
    • § 87465(a)(4)
    15 Feb 2023
    Found insufficient evidence to support the claim that staff did not contact the resident’s physician after a change in condition, or that the resident’s hygiene needs were neglected, and found no evidence that staff ordered or requested Zyprexa; MARs showed an active Olanzapine prescription in tablet form.
    15 Feb 2023
    Investigated complaints about resident care, including failure to contact a physician for a rash and unmet hygiene needs, found insufficient evidence to support these allegations. Additionally, claims regarding improper medication management and failure to follow care plans were determined false.
    28 Dec 2022
    Found the pendant-related allegation that staff did not respond to a resident’s call to be unsubstantiated; records showed an average response time of 16 minutes overall, with the day in question recording four pendant activations and an average of 5 minutes. Found the hot water issue unsubstantiated; a boiler failure was addressed with replacement and residents were notified, two alternative shower rooms were provided, and residents reported no concerns.
    28 Dec 2022
    Investigated allegations regarding unresponsiveness to resident assistance requests and insufficient hot water; determined insufficient evidence to confirm either claim.
    27 Sept 2022
    Found no uncleared staff providing care, and records and interviews showed residents received timely assistance with alert pendants available. Found bed bugs were treated under a monthly pest control contract with preventive measures in place, and no deficiencies were cited.
    27 Sept 2022
    Confirmed allegations of uncleared staff and staff not meeting resident needs were unsubstantiated. Bed bug infestation claims were also unsubstantiated.
    • § 87465(a)(4)
    23 Sept 2022
    Found no evidence to support the allegation that staff failed to keep the entrance free of hazards, despite reports that a garden hose lay across the ramp. Interviews with residents, outside sources, and staff revealed no knowledge of the hose, and the tour yielded no deficiencies.
    23 Sept 2022
    Found lack of corroborating evidence to support the allegation of insufficient staffing, including the use of 34 caregivers contracted through an outside agency during peak pandemic periods. Found no evidence that staff were asked to falsify resident-service documentation, and interviews with residents and outside sources, along with record reviews, showed services were provided and supplies were adequate; records indicated supplies were ordered consistently from January 2018 through July 2022, with ongoing communication to ensure needs were met.
    23 Sept 2022
    Found insufficient evidence to support allegations of insufficient staffing, falsified documentation, and lack of adequate supplies at the facility.
    • § 87411(a)
    08 Apr 2022
    Investigated an unannounced case management visit after a resident's death; welfare checks were conducted, staff were interviewed, and records were reviewed, with no issues found at the site.
    08 Apr 2022
    Investigated the allegation that a contracted caregiver grabbed the resident's arms roughly during bathroom assistance; found the resident's hands and arms uninjured and no health or safety concerns identified in this licensed care setting.
    08 Apr 2022
    Confirmed allegations of mistreatment were investigated and found to be unsubstantiated during the visit. No deficiencies were cited.
    04 Mar 2022
    Found that during a power outage, emergency lighting requirements were not fully met. Staff could not locate flashlights for residents, leaving most residents to rely on personal phones for illumination, while the generator lit some common areas.
    04 Mar 2022
    Found that the allegation that staff were not trained for emergencies was addressed; evacuation chair training occurred at an all-staff session attended by most frontline staff, with additional night-shift training and a computer module, and quarterly disaster drills conducted.
    04 Mar 2022
    Found that the allegation that evacuation chairs were not placed in stairwells was unfounded. Confirmed chairs were present in every stairwell, in usable condition, and had been in place since before July 1, 2019, though dust on covers indicated they were not recently installed.
    04 Mar 2022
    Confirmed that staff received proper training on emergency procedures, specifically regarding stairwell evacuation chairs, based on interviews, records, and observations.
    18 Nov 2021
    Found that during an unannounced visit, records were reviewed, a brief tour was conducted, and leadership was consulted, with staff and residents observed in care. Found that the COVID-19 mitigation plan, including disinfection, screening protocols, and PPE use, was implemented, and no deficiencies were found.
    18 Nov 2021
    Confirmed no deficiencies observed during the visit, including implementation of COVID-19 mitigation plan.
    25 Aug 2021
    Found that the licensee did not provide copies of signed and dated admissions agreements to three residents' authorized representatives upon signing or upon request; one representative later received a copy, while the other two did not, including one whose request was acknowledged but not fulfilled.
    • § 87507(e)
    25 Aug 2021
    Investigated a July 2021 allegation that residents weren’t required to wear face coverings in the dining area and that routine COVID-19 testing wasn’t conducted. Found masking was required and enforced, testing followed guidelines, and no COVID-19 cases were reported, so the allegation was unfounded.
    25 Aug 2021
    Confirmed failure to provide signed admissions agreements to authorized representatives for three residents.
    28 Jun 2021
    Found that the allegation that dining areas exceeded 50% seating capacity around May 2021 was not supported. Observations showed indoor dining remained below 50% capacity and followed COVID-19 guidelines, with masks worn, screenings conducted, and sanitation practices in place.
    28 Jun 2021
    Determined allegation false, facility compliant with COVID-19 guidelines.
    • § 87303(h)
    30 Jul 2020
    Reviewed allegation of staff not properly trained to meet resident needs. Found staff receive initial on-boarding training, shadowing, monthly ongoing training, and one-on-one training to address issues. Allegation unsubstantiated.
    27 Jul 2020
    Reviewed a death report for a resident who passed away due to Cardiopulmonary Arrest with existing health conditions, including Dementia and Cerebral Atherosclerosis, while on Hospice.
    25 Feb 2020
    Determined that a resident was not being held against their will; miscommunication with the reporting party clarified, and resident aware of the freedom to leave with assistance. No evidence found of any restraints on residents.
    24 Jan 2020
    Conducted a follow-up visit regarding a reported fall incident, determining no deficiencies at the time of inspection.

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      independent, assisted living, memory care

      Las Villas Del Norte

      1325 Las Villas Way, Escondido, CA, 92026

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