New Bethany Residential Care

    1441 Berkeley Dr, Los Banos, CA, 93635
    3.6 · 13 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Beautiful facility but safety concerns

    I loved the in-town, gorgeous, very clean and well-landscaped facility - cozy, spacious private rooms, good therapy spaces, chapel, daily activities, railings and exercise areas, friendly day-and-night staff, and convenient services like free town transport. But I also observed troubling management lapses - pest problems, incidents being glossed over and poor handling of falls/incident reports - that destroyed my confidence. Beautiful and comforting in many ways, yet those serious safety/management concerns make me hesitate to recommend it fully.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.62 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.2
    • Meals

      3.6
    • Amenities

      4.5
    • Value

      3.5

    Location

    Map showing location of New Bethany Residential Care

    About New Bethany Residential Care

    New Bethany is a well-established senior living community located in Los Banos, California, dedicated to providing compassionate and reliable care for older adults. The community prides itself on offering a friendly environment where residents feel a genuine sense of health and well-being. Residents are encouraged to personalize and decorate their suites, making the transition to New Bethany comfortable and familiar by bringing cherished furnishings and décor from home.

    The complex is operated by the Catholic Franciscan Hospitaller Sisters of the Immaculate Conception and features three specialized units tailored to meet different levels of care needs: Skilled Nursing (SNF), Memory Care, and the Residential Care Community (RCFE). Each of these units is designed with individual rooms equipped with private bathrooms, bathtubs, closets, and televisions. There are also some shared rooms in the SNF section, still maintaining private bathrooms for resident comfort.

    New Bethany places great emphasis on its lively activity programs, fostering an atmosphere where seniors can maintain their favorite hobbies and discover new interests. Daily activities are available in the large auditorium within the RCFE area, and physical and speech therapy resources are provided in the SNF. The layout of the RCFE includes wide and long hallways that not only ensure ease of movement for residents but are also ideal for those who enjoy staying active through walking exercises. For residents seeking more structured exercise, dedicated spaces with appropriate equipment are available.

    Spiritual care is an integral part of daily life at New Bethany. The onsite Chapel hosts daily Mass and Rosary, offering a peaceful environment for prayer and reflection. Communal dining rooms in each of the three units provide residents the chance to socialize over meals, although private dining in personal rooms is also accommodated for those who prefer or require it. Each of the four wings of the RCFE features its own parlor, creating semi-private spaces where residents can gather with friends, family, and fellow community members for quiet conversation and companionship.

    In addition to the enriching social and spiritual environment, New Bethany extends practical amenities and support services designed to make life easier and more fulfilling for its residents. Free transportation within town is available, supporting resident independence and making it simple to take part in local outings or appointments. Technological conveniences, such as the option of private phone lines in resident rooms, further enhance comfort and privacy.

    New Bethany is known for its commitment to maintaining the highest standards of care through fully trained and always-available staff. Residents can access multiple amenities and tailored support, ensuring their needs are met without compromising independence. A full schedule of social, educational, and entertaining activities ensures that life at New Bethany is vibrant and engaging. The atmosphere fosters friendships, supports individual interests, and helps all residents maintain an excellent quality of life. The combination of compassionate care, dynamic programming, thoughtfully designed living spaces, and a deeply rooted spiritual foundation makes New Bethany an outstanding choice for seniors seeking a nurturing and fulfilling assisted living experience.

    People often ask...

    State of California Inspection Reports

    41

    Inspections

    11

    Type A Citations

    3

    Type B Citations

    6

    Years of reports

    09 Aug 2025
    Determined the allegation that staff did not permit hospice care for a resident was unfounded. Found hospice is not offered at this level of care, with doctors indicating a higher level of care and referral to skilled nursing; no deficiencies cited.
    21 Oct 2024
    Reviewed the resident’s chart and hospital records related to the 10/3/24 incident that required surgery. Found the resident did not return and was sent to a skilled nursing facility after not eating for two days; hospital notes identified a blockage, the chart showed no discrepancies, and no citation was issued.
    27 Sept 2024
    Identified two unreported falls—the 8/7/2024 fall and a prior fall before 9/15/2024—and noted the swollen ankle on 9/15/2024 was described as possibly a fracture from hitting the ankle with a walker.
    23 Feb 2024
    Found safety and medication issues during the visit: a small kitchen in the activities room was unlocked and contained knives and cleaning supplies, and a resident's medication appeared in the MAR as given but remained in the bubble pack. Found additional conditions: exits were clear, water in a common bathroom measured 125.2 degrees Fahrenheit; capacity 76 with 38 residents; bedrooms each had private baths; fire extinguishers were serviced as of 3/22/23 and smoke alarms were tested; deficiencies were noted and citations issued.
    23 Feb 2024
    Found that after 2:00 p.m., no licensed professional was available to administer injections to a resident who could not self-inject, and injections were given directly by MedTechs and caregivers. This conclusion was supported by observations, interviews, and record reviews.
    23 Feb 2024
    Confirmed allegations of caregivers administering insulin injections to residents without proper authorization or supervision.
    • § 80075(b)(2)
    19 Jan 2024
    Investigated the allegation that staff did not meet residents' showering needs and did not meet residents' needs; interviews indicated showers were scheduled or rescheduled as needed and no concerns were raised about residents' needs. Investigated the allegation that staff did not administer residents' medicines in a timely manner; interviews did not reveal any concerns.
    19 Jan 2024
    Confirmed allegations of staff not meeting residents' showering needs, meeting residents' needs, or administering residents' medications in a timely manner were unsubstantiated after interviews with staff and residents.
    21 Feb 2023
    Found no deficiencies during the visit; safety measures were in place with current fire extinguishers, clear exits, and medications and chemicals securely locked away. Observed 40 residents, each with a private room and full bathroom, with residents in common areas and bedrooms; the kitchen had two days' worth of perishables and seven days' worth of non-perishables and was not accessible to residents, bathrooms were clean and stocked, and the Covid-19 mitigations plan was reviewed.
    01 Mar 2023
    Verified that the administrator signed the annual inspection forms for 2/21/23 and for today after an initial missing signature, with no tour conducted because the visit focused on signatures, and copies were emailed due to a printer being out of ink.
    01 Mar 2023
    Verified signature missing on annual inspection form from previous visit on 2/21/23; obtained missing signature during unannounced visit on 3/1/23.
    21 Feb 2023
    Inspection found all areas of the facility in compliance with regulations, including fire safety, resident accommodations, food supplies, cleanliness, and medication storage. COVID-19 mitigation plan was also reviewed.
    • § 87211(a)(1)
    18 Jan 2023
    Identified that a resident sustained injuries after a fall and experienced more than nine falls between July 24, 2022 and October 6, 2022. Noted that staff did not consistently document all falls and did not promptly notify the administrator when falls occurred.
    18 Jan 2023
    Confirmed multiple falls and injuries sustained by a resident, with deficiencies observed resulting in potential civil penalties.
    • § 80075(b)(2)
    03 Aug 2022
    Found that the allegation about unsafe hot water temperatures was unfounded. No deficiencies were cited.
    03 Aug 2022
    Confirmed complaint unfounded. Temperature of water in rooms within wings ranged from 110-114 degrees F. No deficiencies cited. Exit interview conducted.
    13 Jul 2022
    Identified that call buttons were not always answered promptly. Evidence did not support allegations that staff stole from residents or made duplicate keys to a resident’s cabinet.
    13 Jul 2022
    Found call button response time issues to be true, but did not find evidence of staff theft or duplication of resident key.
    • § 87309(a)
    • § 87303(e)(2)
    • § 87465(a)(6)
    06 Jul 2022
    Investigated the allegation that medications were not dispensed to residents; interviews with staff and residents and MARs review showed that medications were not dispensed.
    06 Jul 2022
    Investigated the allegation that the original pharmacy closed and did not fill medications promptly after transferring to a second pharmacy; a replacement out-of-town pharmacy delivered within a couple of days. Not proven due to insufficient evidence to determine whether the alleged delay occurred.
    06 Jul 2022
    Unsubstantiated allegation regarding the transfer of medication to a new pharmacy was investigated.
    18 Apr 2022
    Found that interviews, a kitchen tour, and records review were conducted; food storage was fresh and properly stored, a spoiled cabbage was found and removed, no spoiled food was served to residents, and no deficiencies identified.
    18 Apr 2022
    Identified no issues with food supply; facility employs full-time chef and dietician; no deficiencies cited during inspection.
    • § 87466
    • § 87465(a)(1)
    10 Feb 2022
    Found no deficiencies after an unannounced annual review, noting clear exits, functioning smoke and carbon monoxide detectors, a safe outdoor area, securely stored medications and cleaning chemicals, adequate hygiene items, and proper infection control practices.
    10 Feb 2022
    Confirmed all necessary safety measures were in place and no deficiencies were identified during the inspection.
    • § 87411(d)(3)
    22 Dec 2021
    Found that the allegation that staff did not respond promptly to residents' call buttons was unsubstantiated. Observed timely call button responses, timely showers, and that residents could eat in rooms or in the dining area.
    22 Dec 2021
    Multiple allegations were investigated, including response times to call buttons, timeliness of showers, and dining options. All allegations were found to be unsubstantiated, with no deficiencies cited.
    • § 87465(a)(4)
    30 Mar 2021
    Investigated an allegation that a resident fell at this RCFE and was hospitalized afterward. Found the allegation about the fall and the hospitalization to be supported.
    • § 87464(f)(1)
    14 Apr 2021
    Found the allegation unfounded after interviews and records were reviewed.
    14 Apr 2021
    Confirmed Unfounded allegation; No deficiencies found.
    11 Feb 2021
    Found that a resident needing 24-hour skilled nursing care remained beyond the level of care at this home. Conducted a case-management call by phone to address this matter.
    30 Mar 2021
    Confirmed findings of a fall resulting in injuries to a resident following a transfer from another care facility.
    11 Feb 2021
    Found the specific allegation that a resident experienced multiple falls and waited a very long time for assistance on the morning of 10/19/2020. Found that staff reported understaffing, with only one overnight caregiver and one on-call, while 52 residents were present, including eight with dementia in the memory-care wing.
    11 Feb 2021
    Determined the allegation that a resident fell in their room on the morning of 10/19/2020 and did not call for assistance until after the fall was unsubstantiated.
    11 Feb 2021
    Found that a resident developed open wounds and severe malnutrition with marked weight loss during their stay. Staff were aware of the open wounds, the resident's responsible party was not informed about the wounds prior to 10/23/2020, and an immediate civil penalty was assessed.
    11 Feb 2021
    Confirmed findings of severe malnutrition and open wounds leading to hospitalization for a resident at the facility.
    05 May 2020
    Confirmed via telephone that the allegation of staff injuring a resident was unsupported after interviews, facility inspection, and record review.
    13 Mar 2020
    Confirmed allegation unsubstantiated, no deficiencies cited during inspection.
    • § 87455
    07 Feb 2020
    Confirmed compliance with regulations during inspection.
    • § 87705(c)(4)
    13 Dec 2019
    Confirmed that a staff member did not have documentation of completing required training.
    • § 87464
    26 Nov 2019
    Confirmed during inspection that staffing levels were insufficient to meet the needs of residents, resulting in delayed response times for assistance.

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