Mirador estimate
    $5,500/month

    Southbay Maxi Care

    1410 13th St, Los Osos, CA, 93402
    3.0 · 4 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    1.0

    Missing items, poor care, unresponsive

    I placed my mother in this small home and the staff were generally kind, but I can't recommend it. My mother passed away there, personal items (wedding rings) went missing, we never got an owed refund, and the owner was unresponsive. There are almost no activities or amenities, poor communication, limited cooking (shared microwave), and the food/menu quality was disappointing (e.g., nasty chicken pot pies). After a rough couple of weeks we settled somewhat, but the transfer/coordination with the new facility was poor and the negatives outweighed the positives.

    Pricing

    $5,500+/mo1 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      4.0
    • Meals

      2.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Southbay Maxi Care

    About Southbay Maxi Care

    Southbay Maxi Care sits in Los Osos, California as a small, friendly residential care home for seniors that does its best to make sure everyone feels comfortable, safe, and respected, and it does provide both short-term respite stays and long-term care in a place that tries to feel like home with its furnished private and semi-private rooms, homey touches, and a community dining room where residents can eat scheduled meals or take advantage of all-day dining if they want, and the kitchen staff prepares tasty and nutritious food paying attention to any special diets, allergies, or diabetes care that a resident might need, which is important for well-being and peace of mind. The staff at Southbay Maxi Care works twenty-four hours a day to support each person, whether someone needs help with bathing, grooming, taking medicine, laundry, or even getting out of bed and into a wheelchair, and the trained team can assist people who need mechanical lifts or one-person or two-person transfers, including ambulation or non-ambulatory residents. They do focus on activities, too, with movie nights, games, and social events to encourage everyone to join in physically, mentally, and emotionally, and there are dedicated garden spaces and walking paths for those who like being outside. Southbay Maxi Care can help with behavioral needs and provides focused care for those with Alzheimer's or dementia in a secure memory care building, using technology like wrist alarms to help prevent wandering, and the staff is skilled in helping manage incontinence, aggressive behaviors, and providing diabetes and high-acuity care. Nurses are on staff, there's a doctor on call, and residents get regular visits from medical professionals and care managers who can help with medical appointments, general support, and even financial matters like bill paying. Transportation is available for medical appointments, and the facility includes an emergency alert system along with 24-hour supervision. Residents don't have to worry much about chores, since housekeeping, laundry, and dry cleaning services are provided, and if someone is moving in, there's help to get settled. Pets aren't allowed, but anyone under 55 of any gender can be accepted. Southbay Maxi Care is licensed under State License number 405800923, with an estimated price of around $5,500 per month, and although smaller than some places, it covers a wide range of care including independent living, assisted living, board and care, non-medical support, memory care, and high-level medical or behavioral support, all within a warm environment where the staff tries hard to know every resident by name and support their comfort, safety, and dignity.

    People often ask...

    State of California Inspection Reports

    14

    Inspections

    2

    Type A Citations

    2

    Type B Citations

    6

    Years of reports

    11 Apr 2025
    Found evidence that residents were not provided food of good quality, based on observations of rotting produce and long-expired items stored in the kitchen and freezer.
    • § 87555(b)(8)
    17 Dec 2024
    Found overall compliance with safety, operation, and resident care standards. Ensured records, medications, food handling, and disaster planning were current and properly maintained.
    17 Dec 2024
    Investigated the allegation that the licensee did not refund the pro-rated rent to the resident's responsible party after the resident's death. Found that the refund was not issued within the 15-day period required after the resident's personal belongings were removed.
    • § 1569.652(c)
    03 Jan 2024
    Found infection control measures in place, staff trained, and medications and records properly managed, with disaster planning current; however cleaning and safety issues were noted—kitchen grease around stove and cupboards, dirty window blinds, dusty bathrooms with cobwebs, and gates needing repair plus a latch issue, with fire extinguishers needing re-tagging. An independent resident had OTC medications and scissors unsecured, which were secured, and interviews with residents could not be conducted.
    03 Jan 2024
    Identified deficiencies in infection control, physical plant maintenance, staffing, personnel training, resident records, food service, and emergency preparedness during annual visit.
    12 Jan 2023
    Found comprehensive infection control measures in place at the site, including entry screening, PPE use, cleaning and disinfection, isolation plans, testing, staff training, and ongoing symptom monitoring, with no deficiencies observed.
    12 Jan 2023
    Confirmed implementation and adherence to all infection control protocols during the visit.
    25 Mar 2022
    Found masking protocols were not followed; credible witness reported a staff member answered the door without a mask on 03/16/2022, and at 2:10 pm on 03/25/2022 a staff member was observed not wearing a mask. Noted the staff member had just eaten and did not reapply the mask before the visit.
    25 Mar 2022
    Confirmed that staff were not following masking protocols at the facility.
    27 Jan 2022
    Found no deficiencies; infection control protocols were implemented and followed, including entry screening with temperature checks, PPE use, cleaning and disinfection, isolation planning, testing of new residents and staff, and staff training.
    27 Jan 2022
    Confirmed that all infection control protocols were implemented and being followed during the visit.
    • § 87468.1(a)(2)
    29 Mar 2021
    Determined that a resident did not receive needed medical care because home health workers were not allowed into the residence during the COVID-19 situation, despite physician orders for home health services. Entry was delayed on 8/26/2020 and services were provided after 8/27/2020 per physician orders.
    29 Mar 2021
    Confirmed that a resident did not receive needed medical care due to staff not allowing home health workers to enter the facility.
    27 Dec 2019
    Conducted annual inspection found facility in compliance with regulations. Residents and staff had required documentation, medications administered according to physician's orders.
    • § 87611(e)

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