Windsor Monterey Care Center

    1575 Skyline Dr, Monterey, CA, 93940
    3.0 · 23 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Negligent care led to death

    I placed my cousin here and lost him after what I felt was inadequate, often negligent medical care. Nurses were distant, call-button waits were long, meds frequently delayed or unavailable, dressings left unchanged for days, and I witnessed what I regard as physical and mental abuse by staff. CNAs and some aides were wonderful and therapy nearby helped - we saw weight gain and improved mobility. Food was bland and repetitive (powdered eggs, leftovers) and special-diet requests were ignored. The facility is clean with activities, but safety and medical-care failures make me unable to recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 23 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.6
    • Meals

      1.5
    • Amenities

      3.0
    • Value

      3.0

    Location

    Map showing location of Windsor Monterey Care Center

    About Windsor Monterey Care Center

    Windsor Monterey Care Center sits in the peaceful Skyline Forest area of Monterey, California, and the place has a calm setting with outdoor spaces and views of the coast, so residents get a little breeze and quiet when they want it. The facility offers skilled nursing and a wide range of rehabilitation services, with a special focus on helping people recover after surgery, illness, or injury, and the dedicated therapy team works seven days a week, so nobody waits around for their therapy and there's always someone to help with physical, occupational, speech, and even recreational therapies. The center has long-term residential options and short-term stays, and there's a memory care unit with round-the-clock supervision and a staff-to-resident ratio of 3 to 1, which means residents in that area get pretty attentive care, especially those who need help with daily activities or memory support.

    Windsor Monterey Care Center is part of Windsor Health Care, and you can tell by the way they have a person-centered care approach and put extra effort into training the staff, who are multilingual, which helps everyone feel welcome. The medical director and physicians review each resident's care plan throughout their stay and there's also a separate team focused on wound care with recognition for the work they do, so residents with difficult wounds benefit from their experience and close attention. Rooms at the center are home-like, with patio access and good lighting, central air conditioning, and each resident room comes with TV, cable, WiFi, and bedside TVs, so you can relax and feel at home.

    Inside, the common areas are set up to make social interaction and relaxation easy, with restaurant-style dining, nutritious meals served three times a day, plus snacks, and indoor and outdoor activities, so residents aren't just left in their rooms all day. For memory care residents, personalized assessments happen before admission, and recovery plans are made using the latest medical technology to make sure everyone gets what they need. Volunteer programs involve family and friends in scheduled activities, and volunteers also spend time with residents, even those dealing with dementia, for conversation and interaction that brightens the day. The rehab and nursing staff are available 24 hours a day, so if something goes wrong in the middle of the night, there's someone there to help, and the staff is known for being attentive and caring.

    Windsor Monterey Care Center is Medicare and Medicaid certified, so most folks find the help they need without too many hurdles from insurance. They've got supportive therapies for pain management, respiratory and pulmonary care, antibiotic therapy, and post-surgical care, and they do what they can to tailor these services to each individual. The center has a special social care platform if people want to learn more or see photos, and tours are available, so anyone thinking about the place can see it before making decisions. The entire setup focuses on comfort, safety, social engagement, and a steady routine, all in a warm, welcoming setting that doesn't feel too clinical or impersonal. The facility aims to give residents a good quality of life and attentive support, with the staff doing their best to make each day a little brighter.

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