AnonymousLoved one of resident
    5.0

    Welcoming staff, meticulous medication management

    I'm so grateful we chose Primavera Gardens. From day one the staff - especially manager Lisa - were welcoming, attentive and compassionate, giving my mom one-on-one, safety-focused care, meticulous medication management and regular updates; they even helped her walk and eat better. The small, newly remodeled, very clean home felt like family: spacious rooms, beautiful baths, diabetic-friendly meals, varied activities and comfortable last days. All-inclusive pricing (except hygiene supplies) gave us peace of mind - I highly recommend Primavera Gardens.

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    Amenities

    4.96 · 23 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.9
    • Meals

      4.8
    • Amenities

      4.5
    • Value

      4.4

    Location

    Map showing location of Primavera Gardens

    About Primavera Gardens

    Primavera Gardens in Morgan Hill, California is a licensed Residential Care Home for the Elderly that serves up to 20 residents in a 6,000 square foot building with 12 large, well-lit bedrooms and both private and shared room options, all with natural light, reclining chairs, closets, extra-wide doorways for wheelchairs, and wood-like flooring, so rooms feel pretty spacious and can be decorated to match each resident's taste. There's a dining room with a fireplace, a living room, a game and activities room, a salon and barbershop, a fitness center, walking paths, a community garden, secure outdoor areas, and a welcoming patio for spending time outside. The community offers independent living apartments, assisted living, memory care for Alzheimer's and dementia, and long-term nursing services, covering many changing needs as people age-some need extra help dressing or bathing and some need care for non-ambulatory living with mechanical lifts available, while others need specialized dementia supports or end-of-life hospice care, which they provide in partnership with Sutter Care at Home/Hospice of The Valley.

    Staff stays available 24 hours a day and helps with medication management, hygiene, incontinence, daily living tasks, wound care, therapy, and more, following care plans set by the residents' doctors and checking on everyone every hour for extra reassurance, with nursing supervision available around the clock. Primavera Gardens keeps things clean and safe with housekeeping, laundry, and dry cleaning for everyone, plus regular safety and health checks, a sprinkler system, emergency alert systems, 24-hour awake staff, a camera system, and a no-smoking policy throughout the property. There's a commercial-grade kitchen where home-cooked meals are made to order each day, often accommodating special diets for allergies or diabetes, so residents get fresh and customized portions and can join all-day dining if needed.

    They organize many daily activities including exercise classes, movie nights, community-sponsored social events, arts and crafts, games, and education programs to keep everyone engaged and active. There are support services for everyday needs like transportation, guest parking, Wi-Fi, phone service in rooms, and a move-in coordination program, so families have less to worry about during transitions, plus a podiatrist, nursing care, occupational therapy, wound care, and a vaccination partnership with the local pharmacy for ongoing medical support. Primavera Gardens fosters a kind and supportive home-like environment focused on dignity, respect, and independence, with dedicated caregivers who treat each person with patience and empathy, making sure all residents' emotional, social, and physical needs are met, no matter how much help's needed. The property is fully air-conditioned, with updated bathrooms and showers, a new water heater, a commercial kitchen, a new roof, a complete HVAC system, and many accessible design features, including extra-wide door frames and roll-in showers, which makes daily life much easier for seniors who use wheelchairs or walkers.

    Visitors and residents have access to ample free parking, while residents have access to kitchenettes, laundry services, shared or private living spaces, and frequent health checks. Primavera Gardens accepts credit card payments and long-term care insurance, and keeps fees straightforward with an all-inclusive 24-hour care package, though memory care costs are generally about three times higher for those with dementia conditions above standard senior care. The staff works to make each day a little brighter for residents-encouraging lots of conversation, helping with stories and memories, and making sure everyone feels heard, comfortable, and respected, whether staying for respite, short-term recovery, or living as a permanent resident.

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    State of California Inspection Reports

    10

    Inspections

    1

    Type A Citations

    2

    Type B Citations

    5

    Years of reports

    05 Sept 2024
    Identified several safety and documentation deficiencies, including obstructed exit pathways, incomplete staff and administrator files, and unreviewed emergency drill records during the review of the facility.
    • § 1569.695(c)
    • § 87412(g)
    12 Oct 2023
    Reviewed staff employment records and found that a staff member worked without required fingerprint clearance, resulting in a civil penalty for unauthorized employment.
    • § 87355(e)(1)
    22 Aug 2023
    Confirmed the residence met safety and health standards, with observed proper maintenance, sufficient supplies, and no noted deficiencies during the inspection.
    15 Sept 2022
    Confirmed that infection control measures were observed, including secured toxins, mask-wearing staff, hand sanitizer at entry, and posted COVID-related signage; staff had not yet completed N95 fit-testing.
    28 Sept 2021
    Confirmed that safety protocols for COVID-19, including screening, hand hygiene, PPE, and disinfecting practices, were properly implemented and maintained, with no deficiencies noted.
    17 Aug 2021
    Confirmed that the facility implemented COVID-19 precautions, including closing positive resident rooms, using protective barriers, and enhancing signage and hygiene measures, with no deficiencies cited.
    27 Jan 2021
    Confirmed that COVID-19 prevention measures were properly observed and that the facility is effectively working to prevent the spread of the virus.
    22 Jan 2021
    Confirmed that COVID-19 prevention measures were in place, including resident isolation, proper PPE use, regular disinfection, and staff screening, with ongoing guidance from health authorities and coordinated testing efforts.
    13 Aug 2020
    Confirmed that the facility was in compliance with safety and health standards, with adequate staffing, supplies, and safety devices in place, and received approval for licensure pending final review.
    24 Jul 2020
    Confirmed successful completion of Component II via telephone verification of knowledge related to facility operations, staff qualifications, program policies, documentation requirements, and physical plant safety protocols for a licensed care setting.

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