Mirador estimate
    $3,550/month
    AnonymousLoved one of resident
    3.0

    Homey, social, but inconsistent care

    I placed my mom here and overall the place is clean, conveniently located, and feels like a small, homey community - the activities and food are excellent and many staff are warm, attentive, and even drive residents to appointments. Communication is generally good and staff often treat residents like family. That said, chronic understaffing, turnover, inconsistent training and some rude or rough care have caused missed care, medication delays and confusing/hidden charges we had to fight through. I would recommend this to fairly independent seniors who want a social, well-kept place - but not for someone who needs frequent skilled or high-level care.

    Pricing

    $3,550+/moSuiteAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.27 · 103 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.2
    • Meals

      4.2
    • Amenities

      3.9
    • Value

      2.8

    Location

    Map showing location of Brookdale Murrieta

    About Brookdale Murrieta

    Brookdale Murrieta is a senior living community with both assisted living and memory care services, set in a two-story building with 82 licensed beds, and you'll find a variety of cozy studio and one-bedroom apartments to choose from, which feel comfortable and spacious whether someone's coming from a big home or a smaller one. The staff are friendly and always around to help with medication management and personal care-someone's on site twenty-four hours a day, with a nurse always available and an emergency call system in place. The building stays clean, and staff keep the grounds looking kept-up, and there've been some recent upgrades so things feel fresh, and you notice the place is well maintained, especially the beautiful courtyard, garden, greenhouse, and the walking paths, which give residents a chance to enjoy the outside.

    There's a real feeling of community, with plenty of encouragement to make friends and join activities, whether that's a game, a piano sing-along in the fireside living room, a long walk on the paths, or a devotion service. People with limited mobility can get around with wheelchair accessible showers and help where needed. There's a library for some quiet reading, a whirlpool for relaxing, beauty and barbershop services on site so folks don't have to go far for a trim, and the game room stays busy. Residents can join structured programs for fitness, fun, and social events, and staff offer tailored help, including for those with Alzheimer's or Dementia-if hospice is needed, that's available too, and they can coordinate care with outside providers if someone's needs change.

    The dining room serves chef-prepared meals, so residents get healthy, tasty options every day, including vegetarian choices and meals for special diets; there's also a focus on nutrition and quality ingredients. Common spaces like lounges and indoor spots make it easy to spend time together, and the facility is pet-friendly, so cats or dogs are welcome. Resident parking, business centers, transportation to appointments, and even complimentary rides make it possible for people to stay active in the wider community. People can take part in both on- and off-site activities, read Brookdale Blogs, and join in signature Brookdale programs, which are meant to make life richer and keep folks feeling connected.

    Brookdale Murrieta doesn't take Medicare unless it's certified, but it does offer long-term, residential care that's usually less expensive than full-time nursing care, and residents get support for independence every day. Leadership's hands-on, housekeeping and maintenance teams keep things running smoothly, and the community's won awards for its quality and care. Residents and staff try to foster wisdom and connection at every stage, whether someone wants independence, help with daily tasks, memory care, or even home care services. The main focus stays on keeping life healthy, purposeful, and social, all in a setting that feels secure, comfortable, and supportive.

    People often ask...

    State of California Inspection Reports

    21

    Inspections

    0

    Type A Citations

    4

    Type B Citations

    6

    Years of reports

    25 Jun 2024
    Found no safety or regulatory concerns: bathrooms had grab bars and non-slip surfaces, temperatures were within standard, and the property had no bodies of water or weapons. Found medications secured, records and clearances in order, food supplies adequate, and residents and staff reporting satisfactory care with no concerns observed.
    25 Jun 2024
    Confirmed all aspects of the facility met regulatory standards during the inspection.
    01 Dec 2023
    Found that the allegation that staff overcharged a resident and did not provide an itemized list of charges was unfounded.
    01 Dec 2023
    Determined that allegations of staff overcharging a resident and not providing an itemized list of charges were unfounded, with no evidence of overcharging or refusal to provide information.
    05 Jul 2023
    Found that the claim staff did not respond timely to a resident's call button and that a resident was left in the dining hall was not supported by evidence; the resident was independent and did not require assistance.
    05 Jul 2023
    Identified: Allegation of staff not responding to a resident's call button was deemed unfounded due to lack of evidence.
    22 Jun 2023
    Found no deficiencies during an unannounced annual visit. Identified a need for a refresher on Personal Rights and Reporting Requirements for staff, with the last training held on 4/20/2023.
    22 Jun 2023
    Identified no deficiencies during the visit and issued a training requirement for staff on personal rights and reporting requirements.
    12 Jun 2023
    Investigated allegations that staff neglected a resident resulting in malnutrition and dehydration and that the resident’s plan of care was not followed. Found these claims and related concerns—including a pressure injury, oxygen use, sanitary conditions, staffing levels, and unqualified staff—unfounded.
    12 Jun 2023
    investigated allegations of neglect resulting in malnourishment and dehydration, failure to follow a care plan, pressure injury, oxygen deprivation, unsanitary conditions, and unqualified staff, ultimately finding insufficient evidence to support the claims.
    10 Apr 2023
    Found that the resident’s family was not notified about falls on October 11, 2021 and December 27, 2021, including a fall that led to a broken hip. Found that a staff member threatened the resident, and found no conclusive evidence that staff dropped the resident during transfers or handled them roughly.
    10 Apr 2023
    Investigated allegations of unreported resident falls and rough handling of residents by staff were substantiated, while allegations of staff dropping a resident during transfer and not seeking timely medical attention for a broken hip were unsubstantiated.
    02 Jun 2022
    Found no COVID-19 cases and observed proper infection control, including ample hand hygiene supplies, cleaning and disinfection provisions, and correct use of face coverings. Identified a designated infection control lead who tracks cases and maintains PPE and supplies; discussed infection control practices with the HR director and noted an exit interview.
    02 Jun 2022
    Confirmed observations regarding infection control practices and procedures were made during the visit.
    08 Jun 2021
    Found no deficiencies after an unannounced annual review; infection control practices were current following discussions with the executive director and health/wellness director. Licensed for 82 non-ambulatory residents (10 bedridden) with a hospice waiver for nine, the home includes a large dining room, kitchen, activities room, and outdoor seating areas.
    08 Jun 2021
    Reviewed infection control practices and protocols, no deficiencies observed.
    26 Feb 2021
    Found that a resident's call button was not answered promptly, with a response time well over 15 minutes, posing a health and safety risk. Found that the allegation that family belongings were not allowed into the apartment was unfounded, since the belongings were delivered.
    26 Feb 2021
    Confirmed a delayed response to a resident's call button and found that personal belongings were allowed to be delivered to the resident.
    • § 87468.1(a)(2)
    • § 87211
    • § 87211
    03 Jun 2020
    Determined that the allegation regarding staff not providing dinner to a diabetic resident lacked sufficient evidence to be proven or disproven.
    22 Jan 2020
    Investigated the allegation that reassessment was not provided to a resident. Determined insufficient evidence to prove or disprove the claim, thus deemed unsubstantiated.
    05 Dec 2019
    Investigated allegations of staff neglect resulting in severe injury and failure to respond to a resident in a timely manner.
    • § 87411(a)

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