I chose this bright, new community because the staff were warm, musical, and genuinely caring, the home-style meals and activities gave us peace of mind, and the grounds and layout felt like a real home. Early on my loved one thrived - attentive, compassionate caregivers, lots of social interaction, and responsive management. Over time care declined: my mom had days in soiled clothing, unsafe items left in her room, unexplained weight changes and increased sedative meds without documentation, and medical oversight became inconsistent (no LVN/RN on site at times). Records and communication fell through the cracks and I filed California Social Services complaints. What began as exceptional, family-like care became unsafe; I can no longer recommend this place without careful scrutiny and would advise looking at other options.
The Artesian of Ojai sits in the heart of Ojai among the mountains, with four Spanish colonial-inspired homes around a therapeutic swimming pool and gardens, offering 64 studio and one-bedroom units, and you'll notice the Mediterranean architecture right away since they've kept the landscaping beautiful and green, making the whole place feel like a home with a calm setting, and you'll find locked gates and a main entrance with a concierge, which adds a layer of security that families tend to appreciate, and there's plenty of parking out front for visitors, so you won't worry when friends or family come by. Residents have privacy when they want it but can choose when to socialize, whether that's joining a music session, a yoga class, gardening, or taking part in book clubs, bingo, teas, socials, or family events, and the staff holds community events like shows or trips into town for theater and concerts, and some folks even volunteer through group activities, which keeps things lively and gives people a chance to stay involved.
The facility operates with dedicated team members, each with clear roles, so the Executive Director looks after both residents and staff, the Marketing & Sales Director helps families settle in, and the Lifestyle Director comes up with engaging activities that add purpose and a sense of community, and then there's a Maintenance Manager focused on the building, grounds, safety, and making sure things are ready for emergencies, so everyone knows who to turn to. They're careful about care too, with a Resident Care Director who leads all personal care, and a group of healthcare professionals who pay attention to medications, well-being, and help with daily routines, and extra services like assisted living, skilled nursing, and rehabilitation suit folks who need more help, while the memory care programs are designed for people living with dementia, giving support in a safe, familiar setting.
Personalized care plans matter here, since each person's history, habits, and hobbies get considered when planning activities or setting up daily care, and there are choices between joining exercise programs, getting health and wellness checks, or taking part in lifelong learning through lectures, campus library visits, or cultural events. Dining includes different options, so people can eat with others in the dining room, enjoy guest meals, or use in-room kitchenettes, and special diets like diabetic, kosher, or vegetarian are available, so everyone stays healthy. Housekeeping and laundry are included, and transportation helps everyone reach cultural spots, shops, or anything else in town, which also means trips stay easy.
You'll find the gardens and patios well cared for, and there's an outdoor barbecue area, plus a swimming pool that's used for exercise and socializing-along with walking paths and spots for pets if you enjoy therapy animals, and there's a beauty and barber shop when a haircut or some self-care is in order. The staff encourages residents to join creative, spiritual, and physical activities, and the aim's always to create connections, give each person meaningful things to do, and support an engaged life no matter what level of care is needed, with options for independent seniors right alongside those who might need more support.
The Artesian of Ojai offers both assisted living and memory support services, and the community supports privacy, independence, and comfort, but still puts effort into helping everyone feel at home, surrounded by caring staff and neighbors, all while having quick access to the beauty and events of Ojai just outside the gates.
People often ask...
The Artesian of Ojai offers competitive pricing, with rates starting at a cost of $7,706 per month.
The Artesian of Ojai offers assisted living and memory care.
There are 28 photos of The Artesian of Ojai on Mirador.
The full address for this community is 203 E El Roblar Dr, Ojai, CA, 93023.
Yes, The Artesian of Ojai offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
65
Inspections
42
Type A Citations
26
Type B Citations
5
Years of reports
16 Jul 2025
16 Jul 2025
Identified safety and staffing concerns during an unannounced visit, including locked memory care exit gates that must remain clear and staff lacking current first aid and CPR training, with a civil penalty issued. Noted that infection control and disaster planning were documented and resident and staff records were reviewed.
§ 87705(f)(2)
§ 9058
§ 1569.618(c)(3)
16 Jul 2025
16 Jul 2025
Identified that a staff member's fingerprint clearance was not linked to this site and medication documentation contained errors, including inconsistent start dates for medications in central records; the allegations about appliances not repaired, pest infestations, hot water access, resident privacy, and outbreak control were not supported.
§ 87465(a)(4)
§ 87355(e)(4)
04 Apr 2025
04 Apr 2025
Found that an incident involving a resident and two staff was reported; a concern about a possible slap was raised after the resident said "owe," but nothing was observed. No personal rights violations or deficiencies were identified.
§ 9058
28 Feb 2025
28 Feb 2025
Identified staff neglect in providing an appropriate level of care, resulting in a resident being sexually abused by a family member.
01 Oct 2024
01 Oct 2024
Investigated the allegation that the resident was overcharged; found that charges for medication administration, incontinence care, and a specialized care package were added in March 2023 without written notice or explanation, and that change-in-condition documents and detailed notices were not provided, despite later attempts to obtain clarification.
09 Aug 2024
09 Aug 2024
Investigated an allegation that the licensee failed to safeguard a resident’s property. Found that items including a purple vase were reported missing on 10/14/2023, staff did not search for them, no investigation or value assessment was documented, and there was no timely follow‑up with the resident’s authorized person.
09 Aug 2024
09 Aug 2024
Confirmed that items were reported missing from a resident's room and that the facility did not follow proper procedures to investigate or resolve the issue.
§ 1569.312(a)
30 Jul 2024
30 Jul 2024
Identified multiple health and safety deficiencies across four buildings, including an unlocked resident room with a kitchen knife accessible to residents, an untended pot on a stove, and high hot-water temperatures in several bathrooms. Found missing required forms for residents (three of five) and incomplete staff records, including one staff member lacking a health assessment with a negative TB result, with training records not yet reviewed.
§ 87412(a)(12)
§ 87309(a)
§ 87506(a)
30 Jul 2024
30 Jul 2024
Identified deficiencies in various areas of the facility during an annual visit, including issues with kitchen safety, unlocked resident rooms, and missing forms in resident and staff files.
§ 1560.657(a)
08 Mar 2024
08 Mar 2024
Investigated neglect/lack of care and supervision related to a resident being sexually abused by a family member; found insufficient evidence of staff neglect.
08 Mar 2024
08 Mar 2024
Found that staff failed to report suspected abuse of a resident, despite concerns raised in 2022 when the resident and a trusted family member were in a shower together and in 2023 when staff observed suspicious behavior between them on a bench. Concerns were not reported to licensing or adult protective services, and a citation was issued.
§ 87211(c)
08 Mar 2024
08 Mar 2024
Identified failure to report suspected abuse of a resident by staff members during multiple instances.
§ 1569.153(c)(d)
20 Nov 2023
20 Nov 2023
Identified a self-reported personal rights violation involving a resident; referred the matter to the Investigation Branch for further inquiry, with potential follow-up reporting.
20 Nov 2023
20 Nov 2023
Confirmed a personal rights violation allegation following an unannounced inspection.
20 Oct 2023
20 Oct 2023
Identified that resident records and incident reports were not provided to the resident's responsible party, and that incident reports were not reported to the responsible party or to licensing. Found insufficient dementia training among staff, insufficient evidence of staffing shortages to meet residents' needs, and confirmed that the administrator holds an active administrator certificate.
20 Oct 2023
20 Oct 2023
Confirmed refusal to provide resident records and incident reports to responsible parties. Found insufficient training in dementia care for staff. Allegations of inadequate staffing and unqualified administrators were unsubstantiated.
05 Sept 2023
05 Sept 2023
Identified evidence showed staff failed to refill a resident's prescribed narcotic pain medication on time after a weekend pharmacy closure, causing withdrawal. Identified evidence showed some call button responses were delayed during busy periods.
05 Jul 2023
05 Jul 2023
Investigated four resident-care allegations. Found insufficient evidence to prove staff did not safeguard residents' belongings, did not provide special diets as prescribed, did not assist with arranging transportation, or did not assist with arranging medical appointments.
05 Sept 2023
05 Sept 2023
Confirmed allegations of staff not assisting with medication administration as prescribed and staff not responding to residents' call button at the facility. Deficiencies cited.
26 Jul 2023
26 Jul 2023
Identified multiple health and safety and medication-management deficiencies, including unlocked knives and cleaning supplies, medications left unsecured in a resident’s room, and an emergency alert system not logged in. Led to a fire-clearance violation due to unapproved delayed egress doors, hot water temperatures in several bathrooms ranging from about 111–122 degrees Fahrenheit, and a civil penalty of $500.
§ 87303(e)(2)
§ 87202(a)
§ 87309(a)
§ 87465(a)(4)
§ 87303(i)(b)
26 Jul 2023
26 Jul 2023
Identified deficiencies in various areas of the facility, including kitchen, bedrooms, medications, and fire safety, resulting in civil penalties.
§ 87465(a)(4)
§ 87465(a)(4)
§ 87468.2(a)(8)
05 Jul 2023
05 Jul 2023
Investigated allegations of mishandling residents' belongings, failure to provide special diets, lack of assistance with arranging transportation and medical appointments; all lacked sufficient evidence to prove the claims.
§ 1569.625(b)(2)
§ 87211(a)(1)
§ 87506(c)(1)
24 May 2023
24 May 2023
Investigated three allegations about a resident: that staff did not address a change in medical condition resulting in hospitalization, that medical information was not provided to the responsible party in a timely manner, and that medical care was not sought promptly. Evidence showed persistent calls for help, escalating symptoms, delays in medical assessment and transport, and delayed family notification, with the resident hospitalized and later passing away.
24 May 2023
24 May 2023
Identified insufficient staffing to meet residents' needs, mishandling of resident medications, and falls not reported to the authorized representative.
§ 87411(a)
§ 87465(c)(2)
§ 87211(a)(1)
24 May 2023
24 May 2023
Investigated a complaint alleging staff mishandled a resident's medication, found MAR discrepancies and delayed or omitted doses. Identified feeding-care deficiencies where staff did not consistently assist with meals as required, while hospice services had been authorized.
24 May 2023
24 May 2023
Found insufficient staffing to meet residents' needs, with shifts across three buildings frequently under-staffed, especially in the memory care unit.
Found residents did not receive medical attention in a timely manner after falls and related events.
24 May 2023
24 May 2023
Confirmed allegations of staff not addressing a resident's change in medical condition resulting in hospitalization, staff not providing medical information to resident's responsible party in a timely manner, and staff not seeking medical attention in a timely manner.
§ 87465(a)(4)
§ 87555(b)(18)
03 May 2023
03 May 2023
Found that a resident sustained pressure injuries while receiving care. Found insufficient staff to meet residents' needs.
03 May 2023
03 May 2023
Investigated the allegation that staff did not seek medical attention for a resident in a timely manner. Evidence showed the resident’s ankle wound became infected with maggots, staff did not assess it promptly, and the resident was taken to the ER after the wound worsened.
§ 87468.1(b)(8)
03 May 2023
03 May 2023
Identified concerns that staff spoke Spanish in front of residents and used inappropriate language around them. Also found issues with medication management (not timely refills and residents having access to meds), inadequate staff training on medications and dementia care, and loud, inappropriate music played around residents.
§ 87465(h)(1)
§ 87468.1(a)(3)
§ 87468.1(a)(2)
§ 87706(a)(2)
03 May 2023
03 May 2023
Confirmed inappropriate behavior by staff, medication errors, medication access, lack of proper training, and disruptive environment for residents.
§ 87466
§ 87465(g)
17 Apr 2023
17 Apr 2023
Identified that staff delayed seeking medical attention after a resident’s fall and worsening condition. Noted staffing shortages contributed to gaps in care, a resident experienced significant weight loss with a doctor’s order to return to a regular diet, and a medical appointment was delayed but still occurred.
17 Apr 2023
17 Apr 2023
Identified four specific issues: insufficient staffing, failure to report incidents to licensing and the responsible person, falsifying resident records, and not seeking timely medical attention for a resident.
§ 87506(b)(13)
§ 87468.1(a)(8)
§ 87465(g)
§ 87411(a)
17 Apr 2023
17 Apr 2023
Identified two specific allegations: staff failed to meet the resident's needs, including behavioral issues and inconsistent pain management/medication administration; and staff cursed in the presence of residents, with a staff member terminated for inappropriate conduct.
§ 87464(f)(1)
§ 87468.1(a)(1)
17 Apr 2023
17 Apr 2023
Confirmed insufficient staffing, failure to report incidents, falsifying records, and delays in seeking medical attention for a resident.
§ 87468.1(b)(8)
§ 87411(a)
08 Dec 2022
08 Dec 2022
Determined that a refund for overpayments after a resident's death had not been issued because the amount was disputed. Found invoices contained itemized charges but did not show individual payments or check numbers, while monthly statements were emailed to the resident's responsible party.
08 Dec 2022
08 Dec 2022
Confirmed allegations of failure to provide a refund to a resident's family after their passing. Found insufficient evidence to support allegations of not providing itemized statements to the resident's responsible party.
§ 87466
09 Jun 2022
09 Jun 2022
Found safety and infection-control concerns during an unannounced visit, including items such as a razor and several personal care products accessible to residents and inconsistent hot water temperatures in multiple bathrooms; a staff member not affiliated with the facility was on-site, and civil penalties totaling six hundred dollars were assessed.
09 Jun 2022
09 Jun 2022
Identified deficiencies in infection control practices and accessibility of items potentially harmful to residents. Civil penalties assessed.
§ 1569.652(c)
17 May 2022
17 May 2022
Investigated a complaint that staff did not notify the resident’s authorized representative of a change in condition. Records and interviews showed hospice was informed about a wound on April 13, but the family was not notified until about ten days later, and the administrator acknowledged the delay.
17 May 2022
17 May 2022
Found staff failed to inform the resident's family of a change in the resident's condition, resulting in a citation being issued.
§ 87705(f)(2)
§ 87355(e)(2)
§ 87705(f)(1)
§ 87303(e)(2)
29 Mar 2022
29 Mar 2022
Found insufficient evidence to support the claim that a resident died after multiple falls and that staff did not seek timely medical care; medical records and interviews showed the resident received hospital care after falls and died from cardiopulmonary failure with underlying Alzheimer’s disease.
29 Mar 2022
29 Mar 2022
Reviewed an allegation of a questionable death involving a resident who sustained multiple falls; found no sufficient evidence to support neglect or lack of supervision as a factor in the resident's death.
§ 87705(b)(1)
10 Mar 2022
10 Mar 2022
Identified that staff made inappropriate comments about residents, compromising their dignity.
10 Mar 2022
10 Mar 2022
Confirmed during an unannounced visit that a staff member made inappropriate comments about a resident, which compromised resident dignity in staff relationships.
27 Jan 2022
27 Jan 2022
Found that 911 was not called after bruising was observed on a resident on 1/16/22; a civil penalty of $250 was issued.
27 Jan 2022
27 Jan 2022
Determined deficiency cited for not calling 911 when bruising was observed on resident. Civil penalties issued.
§ 1569.269(a)(1)
22 Nov 2021
22 Nov 2021
Identified that scissors were accessible to residents in the Maricopa building Salon and that there was no medical assessment on file for a resident, per staff interview. Civil penalties were issued.
22 Nov 2021
22 Nov 2021
Identified deficiencies during a visit, including resident safety issues and missing documentation, resulting in civil penalties issued.
§ 87469(c)(2)
05 Oct 2021
05 Oct 2021
Found that medications and related items were stored in unlocked areas accessible to residents, and a resident’s own medications were in their room without physician authorization for self-administration. A knife in the kitchen was accessible to residents, and penalties were assessed.
05 Oct 2021
05 Oct 2021
Identified deficiencies in medication storage and accessibility to residents during the inspection visit.
§ 87705
§ 87458
25 Aug 2021
25 Aug 2021
Found no support for the claim that cleanliness and sanitation were not maintained at all times.
02 Aug 2021
02 Aug 2021
Determined that a resident had multiple falls on 7/22, 7/26, and 7/27 that were not reported to the family and not documented, with only the 7/17 fall communicated. The allegation that timely medical care was not sought for the resident was not met.
§ 87465(g)
25 Aug 2021
25 Aug 2021
Investigated an allegation that the facility was not maintained clean and sanitary at all times; found the facility clean, odor-free, and well-maintained, rendering the allegation unsubstantiated.
§ 87468.1(a)(16)
02 Aug 2021
02 Aug 2021
Found failures in documenting and reporting resident falls; staff said only falls with injuries were reported. Care notes showed three falls on 7/22, 7/26, and 7/27 that were not reported to the Woodland Hills office, and staff were unaware of the falls until hospital bills arrived.
§ 87211
§ 87463
02 Aug 2021
02 Aug 2021
Confirmed that the facility did not seek timely medical care for a resident following multiple falls.
§ 87705
§ 87705
12 Jul 2021
12 Jul 2021
Found that staff did not administer several residents' medications as prescribed, with multiple missed doses and inaccurate medication records, including a missing refill.
§ 87465(a)(5)
12 Jul 2021
12 Jul 2021
Found that staff failed to supervise a resident on 7/3/21, allowing the resident to elope from the building; the resident, who could not leave unassisted, was found about five minutes away unharmed.
12 Jul 2021
12 Jul 2021
Identified safety and sanitation concerns during a site tour, including personal care items and cleaning supplies in residents' rooms and a disinfectant spray under an outdoor grill accessible to residents. Cited deficiencies; civil penalties of $250 assessed.
12 Jul 2021
12 Jul 2021
Identified deficiencies in infection control practices and accessibility of personal care items during the facility inspection.
§ 87464
15 Jun 2021
15 Jun 2021
Identified unsecured cleaning supplies and tools, including a screwdriver and various cleaners, left in areas accessible to residents such as the laundry room, salon room, resident room, and staff bathroom. Civil penalties of $500 were assessed.
15 Jun 2021
15 Jun 2021
Identified deficiencies in the facility included unlocked rooms with cleaning supplies accessible to residents.
§ 87705(f)(2)
24 May 2021
24 May 2021
Identified safety concerns from a prior complaint, including hazardous items such as hair dye, two pairs of scissors, and Clorox toilet bowl cleaner left in areas accessible to residents, and a cart with paint and tools outside in an area also accessible to residents. Reviewed resident records and other pertinent documents, and conducted an exit interview with the administrator.
24 May 2021
24 May 2021
Identified deficiencies during the visit included accessible hazardous materials and tools in areas accessible to residents.
§ 87705
§ 87705
01 Jul 2020
01 Jul 2020
Identified need for approved fire clearance, water temperature log, emergency contact numbers, emergency lighting supplies, and functioning delayed egress system.
