Pinole Assisted Living Comm

    2850 Estates Ave, Pinole, CA, 94564
    4.0 · 101 reviews
    • Independent living
    • Assisted living
    • Memory care

    Pricing

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    Amenities

    4.04 · 101 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.0
    • Meals

      3.5
    • Amenities

      4.0
    • Value

      2.5

    Location

    Map showing location of Pinole Assisted Living Comm

    About Pinole Assisted Living Comm

    Pinole Assisted Living Comm offers a peaceful setting with mature trees, landscaped grounds, and hillside views, where folks aged 62 and up, including those with disabilities or memory loss, can find the support they need without fuss. The community provides assisted living, independent living, memory care, nursing home services, and options for continuing care. Residents can live in studio or one-bedroom apartments, some with kitchenettes or full kitchens, and in-unit laundry machines, so there's plenty of comfort and convenience, and the whole place is built with accessible features for wheelchairs and those who need help getting around. There are amenities like a heated indoor pool, fitness center, salon and barber shop, theater, library, and a variety of activity rooms, where residents can enjoy painting classes, bingo, crafts, stretching, Tai Chi, yoga, art, brain fitness, cooking classes, and even trips out of the community or intergenerational programs if they feel up to it.

    The staff, including their full-time activity director, provides round-the-clock care-24 hours a day, seven days a week, including for those needing insulin shots, medication reminders, help with dressing, bathing, eating, toileting, and other daily activities. Folks who need standby help for transfers, use of mechanical lifts, or have non-ambulatory needs will find the staff can assist. There's a secure memory care building with the Compass Rose® Memory Care program that's specially made for those with dementia or Alzheimer's, helping reduce confusion and prevent wandering, and they even use alarm bracelets for extra safety. The staff can care for folks who wander, act out, or have major behavioral issues, so families won't need to worry about the right care being available. Behavioral care, hospice, and respite care come as extra options, and there are devotional programs on-site and offsite if residents want spiritual connections. Residents can have pets-dogs and cats are welcome-and there's pet care available.

    Meals come prepared by a professional chef, served in restaurant-style dining rooms, with choices for special diets like vegetarian, vegan, gluten-free, low-sodium, and low-sugar, and residents can request guest meals or room service if they wish. Daily life is filled with social and hobby groups, ballroom dancing, educational talks, museum visits, and volunteer opportunities, meant to keep folks active, engaged, and well. Transportation is available, utility services are mostly covered, and the staff or volunteers help with structure and support. Pinole Assisted Living Comm emphasizes respect and dignity, lets residents remain as independent as possible, offers help when needed, and tries to keep everything maintenance-free with housekeeping and concierge services so folks can focus more on living and less on chores.

    People often ask...

    State of California Inspection Reports

    19

    Inspections

    1

    Type A Citations

    7

    Type B Citations

    6

    Years of reports

    12 Jun 2024
    Investigated allegations that staff did not safeguard resident's personal items, did not provide medication as prescribed, and did not offer daily activities; findings showed staff followed proper procedures, medications were administered correctly, and residents participated in activities.
    07 Mar 2024
    Confirmed that the facility met safety, sanitation, and staffing requirements, with all systems operational and documentation up to date, during an unannounced inspection.
    22 Aug 2023
    Found that the facility failed to provide the Department with proof of communication regarding the costs associated with a rate increase, despite receiving documentation of the resident’s change in housing and rent details.
    • § 87507(h)
    23 May 2023
    Investigated allegations that staff handled a resident rough, left them in soaked diapers, did not feed them adequately, and failed to safeguard personal items; found insufficient evidence to confirm any of the claims.
    06 Apr 2023
    Reviewed an amended complaint regarding two allegations cited under one regulation, with no deficiencies issued during the visit.
    23 Feb 2023
    Investigated resident hygiene needs not being met and found the facility provided insufficient documentation regarding rent and rate increase notices, with the latter allegations confirmed; also identified lack of proper communication about costs and rate changes, while complaints about communication delays were unsubstantiated.
    • § 1569.655(a)
    • § 87507(g)(3)
    15 Dec 2022
    Found that the facility was short staffed in November, with at least one day when only two staff members were working instead of the scheduled three.
    • § 87705(4)
    21 Jul 2022
    Investigated reports confirmed that the facility failed to report COVID-positive staff and residents to authorities, with staff adhering to protocols but reporting cessation occurring after a change in management.
    • § 87211(a)(1)
    15 Apr 2022
    Confirmed that the facility met safety and health standards, including adequate lighting, temperature, and storage of medications, with no deficiencies noted during the visit.
    18 Feb 2022
    Found the environment to be safe and well-maintained, with appropriate safety devices, adequate food supplies, and proper storage of medications, and no deficiencies identified during the visit.
    09 Feb 2022
    Found that staff did not consistently use designated PPE, failed to maintain staff dedicated to positive residents, and improperly mixed staff working with positive and negative residents, despite ongoing COVID-19 cases and admission restrictions.
    • § 87468.1(a)(2)
    21 Jul 2021
    Investigated the allegation that staff failed to prevent a resident’s falls, finding that although the resident did experience two unwitnessed falls resulting in injuries, there was insufficient evidence to prove neglect or abuse.
    20 May 2021
    Verified that staff and residents adhered to COVID-19 safety protocols, including wearing masks and posting signs, with residents engaging in activities and walking pets safely, and found no immediate health or safety concerns.
    17 Sept 2020
    Determined there was not enough evidence to support the allegation that staff did not change a resident's linens in a timely manner. The investigation concluded that linens were changed as needed and the allegation was unsubstantiated.
    29 Aug 2020
    Investigated whether staff falsified records related to a resident’s death, found no evidence to support these claims, and concluded the allegations are unsubstantiated.
    24 Aug 2020
    Investigated whether staff members with illnesses were properly restricted from working; found staff generally followed protocols, though one staff member indicated some workers continued despite feeling sick. Also noted that visitors were limited, with no clear evidence to confirm or refute the allegation.
    23 Jan 2020
    Identified a safety concern when unlocked cleaning disinfectant was found accessible to residents with dementia; overall, the environment was clean, well-maintained, and adequately stocked with food.
    • § 87705(f)(2)
    18 Oct 2019
    Investigated the allegation that a resident did not receive medication on two days due to insurance issues and missing authorization, with interviews and record reviews confirming the claim.
    • § 87465(c)(2)
    15 Oct 2019
    Determined that staff generally followed medication timing and received required training, but could not verify if all staff completed medication training or if residents received medications exactly as prescribed; staffing levels appeared sufficient during observation, but no confirmation was made for continuous coverage.

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