Mirador estimate
    $2,950/month

    Novellus Clairemont

    5219 Clairemont Mesa Blvd, San Diego, CA, 92117
    • Assisted living

    Pricing

    $2,950+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.17 · 144 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.2
    • Meals

      3.8
    • Amenities

      3.5
    • Value

      2.9

    Location

    Map showing location of Novellus Clairemont

    About Novellus Clairemont

    Novellus Clairemont sits in San Diego as a senior living community that offers assisted living and respite care for up to 214 residents, with a license since October 1, 2023, and they've designed the place to be comfortable and safe, with spacious studio apartments that have air conditioning, a telephone, and Wi-Fi for convenience, and you'll find housekeeping, linen, and laundry services offered so residents don't need to worry about chores, and they've got a whole host of resort-style amenities like a library, barber and salon, dining room, private dining, billiards, game room, and outdoor garden courtyards. Residents get chef-prepared meals each day, and dining comes with options for special dietary needs, including diabetes diets, and the meals are available all day, with assistance for those who need help eating. Help with daily living activities-bathing, dressing, medication management, grooming, mobility, and feeding-is available 24 hours a day, and there's a trained staff and licensed nursing team who provide medication management, 12-16 hour nursing support each day, pharmacy services, and personal emergency alert systems built in. The staff can also monitor in real time for things like falls, medications, or conditions like UTIs or skin changes, and they coordinate care with health providers to make sure needs are met.

    The community stays lively with a full activities calendar, and people take part in community-run events, game nights, art studio sessions, and fitness or wellness programs in the activity rooms, plus there are walking paths and opportunities for social outings through scheduled transportation services to medical appointments or just fun trips around town. Residents are encouraged to join mental wellness programs, day trips, and enrichment activities that support both social engagement and mental wellbeing, and for daily convenience, there's postal service, a concierge, a private dining room for family visits or special occasions, and a supportive atmosphere that takes steps to help everyone feel like they belong. There's move-in coordination and transparent pricing that helps people plan without surprises. The grounds are landscaped, and outdoor spaces are available for relaxing or getting some fresh air, and they focus on independence while offering help where needed, providing a family-oriented environment and open tours for those who want to see daily life up close. Novellus Clairemont supports SSI residents and serves clients from the San Diego Regional Center, provides rehabilitation services as an alternative to rehab centers or skilled nursing homes, and aims to keep life simple, individualized, and affordable for older adults-though anyone wanting to view more or access some features needs to log in through Facebook, and room types and pricing aren't listed publicly, but personalized service plans and attentive care are always in focus.

    People often ask...

    State of California Inspection Reports

    81

    Inspections

    3

    Type A Citations

    14

    Type B Citations

    6

    Years of reports

    30 Jul 2025
    Found that medications were not administered as ordered and that there were insufficient staff to meet residents' needs, causing delays in delivery and other care tasks. Noted ongoing reliance on external staffing and reassignments to cover shifts, which contributed to gaps in care.
    • § 87411(a)
    • § 87465(c)(2)
    30 May 2025
    Found a resident unresponsive during morning rounds; emergency services were called and the resident was pronounced deceased. Noted no deficiencies found; exit interview conducted with the executive director.
    • § 9058
    24 Jan 2025
    Identified that the dining room was often too cold in the mornings and that requests to adjust the thermostat were not addressed for several months. Found evidence that staff and management knew about the cold conditions but did not take action to resolve the issue.
    • § 87303(b)
    02 Jan 2025
    Reviewed notes show a resident fell on 12/05/2024 and, after hospital care, was diagnosed with a pelvic fracture on 12/12/2024; initial imaging that day showed no fracture, and there were no additional falls between 12/05 and 12/12, with further records still pending.
    19 Nov 2024
    Found compliance with licensing requirements; water temperature and signal system were tested and within required range, and bedrooms were properly furnished with a carbon monoxide detector present. Resident and staff records were reviewed, with no deficiencies cited.
    19 Nov 2024
    Investigated allegation that staff did not provide resident medication as prescribed. Found the resident independently managed medications and did not require medication management, with interviews corroborating this finding.
    23 Oct 2024
    Found no deficiencies during an unannounced annual inspection; the location was clean and well-maintained, with safe food storage and medications secured, and a continuation visit was necessary to complete the process.
    25 Oct 2024
    Determined that a resident with mild cognitive impairment eloped and was escorted back after police involvement; staff had redirected the resident and followed the sign-out policy, and this was the first time the resident left unassisted; the family was notified and the resident was transported to the hospital for assessment; no deficiencies were cited.
    24 Sept 2024
    Reviewed records and interviews related to an AWOL incident; elopement procedures were followed, and no deficiencies were found.
    24 Sept 2024
    Confirmed that elopement procedures were followed properly after a resident left the facility.
    09 Aug 2024
    Found that a resident had a fall resulting in a fracture; secured pertinent records, conducted a tour, and observed no immediate health or safety concerns.
    09 Aug 2024
    Conducted unannounced visit in response to a fall and fracture incident. No immediate concerns observed, further follow-up may be required.
    06 Mar 2024
    Identified that the licensee did not refund within 15 days after a resident's belongings were removed on 01/06/24; the refund check was issued on 02/02/24.
    06 Mar 2024
    Confirmed failure to provide a refund within the required timeframe after a resident's belongings were removed.
    • § 1569.652(c)
    31 Jan 2024
    Investigated the allegation that a resident did not receive adequate food and was overcharged. Found no evidence to support the claim and determined the allegation was unfounded.
    31 Jan 2024
    Confirmed that allegations of inadequate food provision and overcharging were unfounded after investigating a complaint received by the Department.
    03 Jan 2024
    Investigated, identified inconsistent statements and no clear evidence to support the allegation that staff threatened and locked a resident out after hours. Noted door access policy changes after new ownership, including new locks and a doorbell for after-hours access, with residents not issued new keys.
    03 Jan 2024
    Confirmed staff did not lock a resident out after hours and did not threaten the resident.
    29 Dec 2023
    Conducted an unannounced case management visit, during which the licensing analyst introduced himself, discussed eviction procedures, and collected pertinent records with assistance from the Resident Care Director and the Executive Director joining by phone. An exit interview was conducted with the business office manager.
    29 Dec 2023
    Confirmed eviction procedures and collected records during unannounced visit.
    31 Oct 2023
    Conducted an unannounced case management visit, secured signatures, delivered an amended document, and held an exit interview with the business office manager.
    18 Oct 2023
    Found that the allegation a resident was charged for services not received was not supported by evidence, because invoices dated from the prior facility and not the current license, with November invoices not yet issued.
    31 Oct 2023
    Confirmed identification and delivery of an amended report during an unannounced visit.
    18 Oct 2023
    Conducted an unannounced case management visit, identified self, and explained its purpose to the Executive Director. Secured signatures on a document, delivered an amended version, and conducted an exit interview with the Executive Director.
    18 Oct 2023
    Determined that charges for services not received were from invoices issued by a previous management, with no new invoices sent by the current licensee for the following month.
    05 Oct 2023
    Conducted an unannounced collateral visit, with the LPA introducing himself and discussing the purpose with the executive director; records were obtained and interviews conducted with a resident and staff. Observed no immediate health or safety concerns and no deficiencies cited; an exit interview with the executive director occurred, and related rights information was sent by email and confirmed received.
    05 Oct 2023
    Conducted an unannounced visit, obtained records, and interviewed residents and staff. No immediate concerns observed, no deficiencies cited.
    22 Sept 2023
    Found all reviewed components compliant with state regulations and safety standards; the applicant passed the pre-licensing review.
    22 Sept 2023
    Identified a medication mix-up where a staff member handed a cup with another resident’s medications to the first resident, causing them to ingest several non-prescribed drugs. No injuries were observed, and the primary care physician and responsible party were notified.
    22 Sept 2023
    Confirmed compliance with regulations during inspection.
    22 Sept 2023
    Identified incident where incorrect medications were given to a resident, but no harm resulted. Deficiency was cited and corrective actions were taken.
    • § 87465(a)(4)
    15 Sept 2023
    Confirmed participation of the applicant and administrator in COMP II, with identities verified and their understanding of applicable laws acknowledged. Reviewed topics included facility operation, admission policies, staffing and training, restrictive health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness, followed by an exit interview.
    15 Sept 2023
    Confirmed successful completion of Component II for a change in ownership application at a residential care facility for the elderly.
    27 Jul 2023
    Investigated an allegation that staff did not accurately maintain a resident's records. Found it had been investigated previously, and no new information emerged.
    27 Jul 2023
    Conducted an unannounced case management visit, identified self, and explained the purpose to the executive director. Secured signatures on documents, delivered an amended version, and conducted an exit interview with the executive director to discuss rights.
    27 Jul 2023
    Reviewed the allegation of inaccurate record keeping by staff, which was previously investigated and found to be unsubstantiated.
    11 Jul 2023
    Found that the resident involved was safe and unharmed after a welfare check, with staff interviewed and care and administrative records reviewed. Provided technical assistance on the missing resident policy; no deficiencies identified.
    11 Jul 2023
    Reviewed an incident involving a resident and conducted a visit to ensure their safety and well-being. No deficiencies were issued during the visit.
    23 Jun 2023
    Determined that the allegation that staff did not provide proper food service to residents was not supported by the preponderance of the evidence. Interviews and records showed residents could eat in the dining room, receive pre-prepared trays to their rooms, or have meals delivered at no extra charge during closures, with trays delivered within the described timeframes.
    23 Jun 2023
    Investigated allegation of improper food service; found no evidence to support claims, with residents having consistent meal delivery options during dining room closures.
    20 Apr 2023
    Found that staff did not meet a resident's incontinence needs, with residents waiting over an hour for assistance.
    • § 87625(b)(3)
    20 Apr 2023
    Confirmed multiple occasions where residents waited over an hour for incontinence care.
    • § 87465(a)(4)
    13 Apr 2023
    Found insufficient evidence to support the allegations that staff did not meet a resident's needs by brushing teeth, that food or water were withheld, that dangerous items were accessible, or that rooms were not maintained.
    13 Apr 2023
    Conducted an unannounced case management visit, identified himself, and explained its purpose to executive leadership. Secured signatures on documents, delivered amended reports, and concluded with an exit interview during which appeal rights were explained.
    07 Mar 2023
    Found that staff did not call 911 during a resident's health emergency, but did notify the resident's responsible party within the required timeframe.
    13 Apr 2023
    Investigated allegations of staff not meeting resident's needs, withholding food and water, and dangerous items accessible to resident. No evidence to support allegations found.
    07 Mar 2023
    Identified an incident involving a resident that threatened the resident’s welfare, safety, and health, and noted the failure to submit a written report within seven days.
    07 Mar 2023
    Identified deficiency in incident reporting during visit.
    09 Feb 2023
    Found cockroaches inside the site, with clutter and stored items in residents' rooms restricting access for pest control and resulting in incomplete treatment. Identified evidence supporting the pest allegation; a deficiency was cited and a penalty assessed.
    09 Feb 2023
    Identified that medications were administered as prescribed with no errors noted, based on staff actions and resident reports. Found no evidence that residents were not safely or comfortably accommodated during the flood, as relocations occurred promptly and restoration work was completed.
    09 Feb 2023
    Confirmed presence of pests within the facility based on observations, interviews, and record reviews. Previous citation for the same issue noted.
    13 Jan 2023
    Found that staff prevented a resident from using a telephone by grabbing the phone from the resident, and found no evidence of rough handling by staff. Found a period during which there was no qualified administrator, and found no evidence the resident was not treated with dignity by staff.
    13 Jan 2023
    Confirmed staff prevented a resident from using a phone. Found no evidence of rough handling of a resident. No qualified administrator during a specific time period. Allegations of not treating a resident with dignity were unsubstantiated.
    04 Jan 2023
    Found all staff had current criminal record clearances and observed that infection-control mitigation measures—disinfection, testing surveillance, screening protocols, and PPE—were being implemented; no deficiencies were found.
    04 Jan 2023
    Reviewed a self-reported incident from 11/9/2022 involving a resident who had a stroke in the shower; the resident was able to bathe independently. Conducted a wellness check; no health or safety issues were identified and no deficiencies were observed.
    04 Jan 2023
    Confirmed no deficiencies or issues during visit.
    • § 87465(g)
    15 Dec 2022
    Found that residents could access their records by request, often verbally, and that copies were governed by a written-request policy. There was no evidence of a denial of access, so the allegation of not allowing access was not supported.
    15 Dec 2022
    Investigated allegation of denied resident access to records; found policy required written requests, but no written request submitted by the concerned resident.
    05 Dec 2022
    Reviewed an amended complaint related to the allegation; signature obtained from the Executive Director during an unannounced case management visit.
    05 Dec 2022
    Confirmed an amended complaint report and obtained the Executive Director's signature during an unannounced visit.
    • § 87211
    19 Aug 2022
    Found insufficient housekeeping staff to clean all rooms, leading to odors and cleanliness concerns. Found cockroaches in multiple rooms and areas, with pest-control efforts hampered by clutter and lack of room preparation; kitchen pest concerns were not supported by pest-control records.
    • § 87303(a)
    • § 87468.1(a)(2)
    26 Sept 2022
    Found that the allegation that fire drills were not conducted lacked sufficient evidence to prove it, as drills occurred at least every three months across all shifts and trainings were provided by an outside vendor.
    26 Sept 2022
    Investigated allegation of fire drills not conducted; determined drills and trainings occurred at least every three months with participation from staff during different shifts, but not required for residents.
    • § 87468.1(a)(2)
    14 Sept 2022
    Investigated a client's death by reviewing records and interviewing staff at the care site; confirmed an incident report indicated the client died on September 10, 2022, cause unknown, and an exit interview with the administrator occurred.
    14 Sept 2022
    Found death of a client at the facility, cause unknown. Conducted follow-up visit to gather information.
    • § 87468.1(a)(14)
    • § 87405(a)
    31 Aug 2022
    Investigated a water leak report affecting several rooms and residents, including a tour and review of the emergency disaster plan at the site. Found no deficiencies cited.
    31 Aug 2022
    Found no deficiencies during an incident visit related to a reported water leak. Conducted a tour and reviewed emergency plans.
    19 Aug 2022
    Found no evidence to prove the two allegations—that staff did not keep residents' rooms free from odor and that the kitchen was not kept free of pests.
    19 Aug 2022
    Confirmed staff did not adequately clean residents' rooms, leading to odor and pest issues, but pest control services did not find evidence of pests in the kitchen.
    11 Aug 2022
    Found that a resident's prescribed medication was readily accessible, even though the resident cannot administer or store their own medications.
    11 Aug 2022
    Observed improper storage of medication for a resident who is unable to administer their own medication.
    28 Jun 2022
    Found that the allegation of not facilitating virtual visits for a resident was unsubstantiated after reviewing records and interviewing staff and outside sources. Evidence showed the resident preferred in-person visits and FaceTime, and a computer with internet access and a printer were available.
    28 Jun 2022
    Determined that the allegation of not facilitating virtual visits for a resident was unsubstantiated, with evidence showing the resident preferred in-person visits and had access to technology for virtual communication.
    22 Sept 2021
    Investigated allegations about pain management and related care. Found no evidence to support the claims based on records and interviews.
    22 Sept 2021
    Investigated allegations of neglect related to pain medication and hospital bed provision, finding them unsubstantiated due to lack of supporting evidence. Additionally, claims regarding unmet incontinence care and nutritional needs were also found unsubstantiated.
    01 Feb 2020
    Confirmed no deficiencies or concerns during the visit.
    29 Jan 2020
    Conducted an inspection of a facility to ensure compliance with regulations, found no immediate health or safety concerns.
    13 Nov 2019
    Confirmed details of an amended complaint report and obtained necessary signatures during an unannounced visit.
    • § 87465
    23 Oct 2019
    Visited facility to obtain signatures on a complaint and case management report. Met with Executive Director and discussed the findings before obtaining necessary signatures.
    22 Oct 2019
    Confirmed a deficiency related to the handling of a resident's fall leading to serious injury and subsequent death.
    • § 87303(a)
    16 Oct 2019
    No deficiencies were cited during the visit.

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