Pricing ranges from
    $6,780 – 10,500/month

    Ivy Park At Cathedral Hill

    1550 Sutter Street, San Francisco, CA 94109, USA
    4.0 · 30 reviews
    • Assisted living
    • Memory care
    For pricing and availability(510) 508-4507

    Pricing

    $6,780+/moStudioAssisted Living
    $7,395+/mo1 BedroomAssisted Living
    $9,495+/moSemi-privateMemory Care
    $10,500+/moSuiteMemory Care

    Amenities

    Healthcare services

    • Medication management
    • Activities of daily living assistance
    • Assistance with transfers
    • Assistance with dressing
    • Mental wellness program
    • Assistance with bathing
    • Coordination with health care providers
    • Hospice waiver

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision
    • 12-16 hour nursing

    Meals and dining

    • Meal preparation and service
    • Diabetes diet
    • Special dietary restrictions
    • Restaurant-style dining

    Room

    • Cable
    • Telephone
    • Housekeeping and linen services
    • Private bathrooms
    • Air-conditioning
    • Kitchenettes
    • Fully furnished
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming
    • Dementia waiver

    Transportation

    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Community operated transportation
    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Wellness center
    • Dining room
    • Outdoor space
    • Garden
    • Small library
    • Gaming room
    • Computer center
    • Fitness room
    • Beauty salon

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Scheduled daily activities
    • Community-sponsored activities
    • Resident-run activities
    • Planned day trips

    4.03 · 30 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.0
    • Meals

      3.9
    • Building

      4.2
    • Value

      3.8

    Location

    Map showing location of Ivy Park At Cathedral Hill

    About Ivy Park At Cathedral Hill

    Ivy Park at Cathedral Hill is a distinguished senior living community nestled in the vibrant heart of San Francisco. Blending urban sophistication with the welcoming charm of community, this community redefines the standard for luxury assisted living in an atmosphere that emphasizes both comfort and cultural richness. Ivy Park offers flexible and fulfilling assisted living and memory care options designed to cater to residents at every stage of retirement. A thoughtfully curated array of activities and inviting outdoor spaces promotes both physical and emotional wellness, allowing residents to enjoy the convenience of city living while also benefiting from the tranquility and peace of mind that comes with professional, around-the-clock assistance.

    The dedicated team at Ivy Park at Cathedral Hill delivers individualized, discreet care twenty-four hours a day, tailoring wellness and support services to each resident’s unique needs. Personal care plans are crafted to maintain well-being and foster independence, fulfillment, security, and peace of mind, ensuring that residents can truly live their best lives. Whether seeking engaging social interactions or enriching activities, the community is committed to nurturing each resident’s comfort and wellness. At the heart of Ivy Park is a vibrant and inclusive atmosphere that welcomes people from a wide range of backgrounds, uniting everyone in a shared spirit of warmth, connectivity, and excellence.

    For those facing memory challenges, Evergreen at Ivy serves as the community’s dedicated memory care facility. This specialized area utilizes the EverYou program, which features personalized activities designed to stimulate minds, evoke treasured memories, and provide meaningful daily experiences. Compassionate team members foster a warm, caring environment, building strong, supportive connections with residents. Living spaces at Evergreen are thoughtfully designed to address the unique needs of individuals with memory issues, creating secure and comfortable surroundings. Family involvement is a key aspect of the community, encouraging meaningful collaboration between residents and their loved ones as part of a holistic approach to wellness.

    The Vine at Ivy restaurant elevates daily dining to a gourmet experience, one of many amenities that reflect Ivy Park’s commitment to providing residents with an exceptional lifestyle. Whether enjoying chef-prepared meals, participating in the extensive social calendar, or simply relaxing in their beautifully appointed apartment homes, residents find that Ivy Park at Cathedral Hill offers an outstanding blend of luxury, care, and community. Every aspect of life at Ivy Park is thoughtfully designed to foster well-being, independence, and a sense of belonging in the cultural heart of San Francisco.

    People often ask...

    State of California Inspection Reports

    32

    Inspections

    14

    Type A Citations

    15

    Type B Citations

    6

    Years of reports

    28 Aug 2024
    Confirmed intentional obstruction of resident's door by staff, violating resident's rights.
    • § 87468.1(a)(6)
    09 Aug 2024
    Confirmed allegations of inadequate supervision resulting in resident falling and delayed response to call buttons. Unsubstantiated claims of not observing health conditions and not reassessing care plans.
    • § 87411(a)
    • § 87468.1(a)(2)
    14 May 2024
    Found that there were no pest infestations, records were maintained for new residents, resident privacy was upheld, and there was no need to reassess a resident for a higher level of care.
    14 May 2024
    Confirmed violation of resident's personal right to medical services due to staff failing to contact emergency personnel in a timely manner.
    • § 87465(a)(2)
    14 May 2024
    Confirmed inadequate staffing levels and inadequate supervision of residents.
    23 Apr 2024
    Confirmed no deficiencies were found during the health and safety check following a resident's death.
    15 Feb 2024
    Reviewed resident records, interviewed residents and staff, no deficiencies cited.
    14 Feb 2024
    Confirmed no deficiencies, with one technical violation identified.
    04 Jan 2024
    Reviewed a complaint with allegations regarding resident care assessments and found no evidence to support the claims.
    15 Dec 2023
    Confirmed allegations of medication error and delayed response to resident call buttons during an inspection. A civil penalty was assessed for a repeat violation.
    • § 1569.312(a)
    • § 87465(a)(4)
    23 Sept 2023
    Inspection identified deficiencies in resident and staff files, as well as a need for updated documentation to be submitted.
    • § 87458(a)
    • § 87463(c)
    • § 87203
    05 Jul 2023
    Confirmed that a resident did not consistently receive meals matching their prescribed soft diet and that staff took 205 minutes to respond to an emergency call cord when a roommate fell. Reviewed and found the claim about inadequate laundry services unsubstantiated.
    • § 87555(d)(7)
    • § 87468.1(a)(2)
    05 Jul 2023
    Confirmed complaint about staff response time to resident call for help after a fall.
    • § 1569.312(a)
    03 May 2023
    Confirmed an abuse allegation involving a staff member hitting a resident with dumbbells and not reporting it promptly, leading to a citation for failing to ensure resident safety and providing proper training.
    • § 87411
    • § 87468.1
    25 Apr 2023
    Reported an abuse allegation involving a staff member punching a resident with dumbbells.
    24 Apr 2023
    Investigated numerous allegations at a care facility, finding no sufficient evidence for claims of unexplained injuries, failure to follow care plans, inadequate laundry and meal services, slow response times, mishandling of medications, lack of staff training, inappropriate communication, or missing personal items, and deemed all allegations unsubstantiated.
    21 Feb 2023
    Confirmed staff did not properly administer medications as prescribed due to pharmacy and physician communication issues, resulting in a delay in medication delivery.
    • § 87468.1(a)(2)
    02 Nov 2022
    Confirmed staff did not respond in a timely manner to a resident's call for assistance after a fall, however, allegations of staff not seeking medical attention for the resident in a timely manner were not substantiated.
    • § 87564(f)(1)
    02 Nov 2022
    Confirmed allegations of insufficient staffing, unsanitary conditions, and lack of safe environment for residents at a memory care unit.
    • § 87411(a)
    • § 87303(a)
    • § 87468.1(a)(2)
    10 Aug 2022
    Investigated complaint regarding failure to notify resident's responsible party of a change in condition. Deficiency cited for not maintaining current resident records.
    • § 87506
    10 Aug 2022
    Interview confirmed staff failed to notify resident's responsible party of an incident. Resident's fall resulting in fracture was deemed an accident.
    • § 87468.1(a)(8)
    10 Aug 2022
    Identified deficiencies in COVID-19 management protocols and reporting procedures during a recent inspection.
    • § 87468.1(a)(2)
    • § 87211(a)(2)
    • § 87405(b)
    10 Aug 2022
    Confirmed allegations of failure to report a resident's health change to the responsible party. Found allegations of staff causing injuries to a resident during a transfer to be unsubstantiated.
    • § 87468.1(a)(8)
    12 Apr 2022
    Investigated a complaint about lack of hot water, found repair delay due to part shipment, residents informed of repair progress but no alternate shower options provided.
    12 Apr 2022
    Identified deficiencies in providing hot showers for residents during repairs.
    • §
    14 Apr 2021
    Reviewed allegations of client care, staff training, and cleanliness. Some concerns substantiated, others not.
    • § 87468.1(a)(2)
    • § 87464(f)(4)
    26 Mar 2021
    Found no evidence to support allegations of staff not seeking psychiatric help for a resident, medication errors not reported, staff not properly trained, or facility disrepair.
    22 Mar 2021
    Reviewed allegations related to staff adequacy, training, first aid kit, drinking water access, and telephone access at the facility. All allegations were found to be unsubstantiated.
    22 Mar 2021
    Allegations of staff refusing to allow visitors and phone calls for a resident were investigated by a licensing program analyst, but were ultimately unsubstantiated due to limited visitor policy and resident's access to a phone.
    19 Nov 2020
    Identified an Unusual Incident and conducted interviews and requested documents related to the incident.
    25 Sept 2020
    Investigated an incident involving a resident and a nurse, interviewed involved staff, gathered relevant documents, and communicated that the nurse would not work with residents until the investigation concluded.
    02 Dec 2019
    LPAs confirmed deficiencies in medication administration and documentation during the inspection.
    • §
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