Pricing ranges from
    $4,250 – 5,400/month

    Twin Lakes Manor

    777 Volz Lane, Santa Cruz, CA 95062, USA
    3.4 · 8 reviews
    • Assisted living
    • Board and care
    For pricing and availability(510) 508-4507

    Pricing

    $4,250+/moSemi-privateAssisted Living
    $5,400+/moSuiteAssisted Living

    Amenities

    Healthcare services

    • Medication management
    • Activities of daily living assistance
    • Assistance with transfers
    • Assistance with dressing
    • Assistance with bathing
    • Coordination with health care providers

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Meal preparation and service
    • Diabetes diet
    • Special dietary restrictions

    Room

    • Cable
    • Telephone
    • Housekeeping and linen services
    • Fully furnished
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Scheduled daily activities
    • Community-sponsored activities

    3.38 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.4
    • Meals

      3.2
    • Building

      3.5
    • Value

      3.1

    Location

    Map showing location of Twin Lakes Manor

    About Twin Lakes Manor

    Twin Lakes Manor is a specialized senior care community nestled in the quiet residential neighborhoods of the coastal town of Santa Cruz, California. With a singular focus on providing dedicated memory care, particularly for those living with dementia, the community strives to deliver a warm, home-like environment where residents can experience comfort and security. The grounds of Twin Lakes Manor offer beautiful outdoor spaces and inviting common areas, ideal for fostering connections between residents and their loved ones.

    The care team at Twin Lakes Manor is highly trained in dementia care, equipped with the knowledge and compassion necessary for supporting individuals at every stage of the disease. Staff provide round-the-clock personal assistance, always focused on upholding the dignity, independence, and well-being of each resident. Services include supervision, medication reminders, and help with daily tasks such as bathing, showering, grooming, dressing, and mobility. Importantly, the community believes in daily engagement and meaningful stimulation, with activities curated to nurture mind, body, and spirit.

    Recognizing the emotional journey families face when transitioning a loved one to residential care, Twin Lakes Manor places significant emphasis on fostering a family-friendly atmosphere. Family members are encouraged to visit often, join in at meal times, and take part in activities, helping ensure that residents experience a sense of connection and belonging. This supportive environment extends to communal meals, where home-cooked dishes made from fresh ingredients and nutritious snacks are prepared to both comfort and nourish.

    Pricing at Twin Lakes Manor is designed to accommodate the individual needs of each resident, with flexible care plans that reflect varying levels of support. Residents may choose from private studios or shared arrangements, with the overall pricing structure separating rent and care costs. Special consideration is given to veterans and their surviving spouses, who may qualify for additional financial assistance.

    From its friendly and compassionate staff to its commitment to high-quality memory care, Twin Lakes Manor approaches senior living as an opportunity to promote dignity, purpose, and engagement. The goal is to ease the burdens often shouldered by families and to ensure that every resident is treated as a cherished member of the Twin Lakes Manor family.

    People often ask...

    State of California Inspection Reports

    7

    Inspections

    4

    Type A Citations

    5

    Type B Citations

    4

    Years of reports

    12 Sept 2024
    Identified deficiencies in the care and services provided to residents during an unannounced inspection.
    • § 87307(a)(3)
    • § 1569.695(c)
    • § 87705(c)(5)
    03 Aug 2022
    Confirmed no deficiencies during the inspection.
    09 Mar 2022
    Found incidents of abuse and neglect in violation of regulations.
    17 Sept 2021
    No deficiencies were cited during the annual inspection. Advisory notes were issued.
    03 Aug 2021
    Confirmed that allegations of verbal abuse and medication mismanagement by staff were substantiated based on interviews and record reviews.
    • § 1569.69(a)(1)
    • § 87506(b)(14)
    02 Aug 2021
    Confirmed that no pressure injuries were observed on residents, and family members were notified of changes in condition, but found that required glucose testing for a resident was not completed according to doctor's orders, resulting in substantiated allegations of non-compliance with testing protocols.
    • § 87465(a)(1)
    • § 87628(a)
    04 Jun 2021
    Confirmed allegations of neglect in response to a resident's fall resulting in death, with a civil penalty assessed and additional penalty pending.
    • § 87411(a)
    • § 87465(g)
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