Oakwood Memory and Senior Care/IN NACM-

    1025 Oakwood Ave, Vallejo, CA, 94591
    3.3 · 12 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Compassionate caregivers but facility problems

    I appreciated the compassionate, hardworking caregivers and the very clean, organized facility-meals, daily baths and basic care were excellent and staff often went above and beyond. That said, the building and furnishings felt outdated or shabby, rooms were sometimes unfurnished or had missing items, activities were limited, and there's no formal memory-care program. Management and communication were inconsistent - director departures, staff turnover, slow issue resolution, privacy/HIPAA concerns, rude admissions, and disruptive roommates were real problems. With high fees (including a non-refundable admin charge) and multiple moves that cost us about $4k, I can't recommend it for my mother despite the wonderful caregivers.

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    Amenities

    3.33 · 12 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.5
    • Meals

      4.5
    • Amenities

      3.0
    • Value

      2.0

    Location

    Map showing location of Oakwood Memory and Senior Care/IN NACM-

    About Oakwood Memory and Senior Care/IN NACM-

    Oakwood Memory and Senior Care, also called IN NACM, gives seniors a safe place to live, and they help people with memory loss like Alzheimer's and dementia, so when you walk in, you'll see both outdoor and indoor common areas, bright trees, stone paths, a water fountain, and a courtyard that's enclosed for safety, and the staff there speaks Filipino, Spanish, and English, which helps a lot of folks feel at home. The community's focused on memory care, so it uses things like Wander Guard bracelets to keep people from wandering off, and if someone has big behavior changes or gets confused, there's a dedicated part of the building to handle that, and staff can handle aggression or odd behavior too, so families don't have to worry as much. Oakwood has wheelchair accessible showers and bath tubs, and you can find rooms in private, semi-private, one-bedroom, and two-bedroom styles, and they even let folks bring cats or dogs if they're not too big, about twenty-one to thirty pounds.

    The whole place is locked down for security, and they use alarms and computers to alert staff if someone tries to leave, and staff works all hours-twenty-four hours a day-and a doctor's always on call, plus visiting nurses, therapists, dentists, and podiatrists come in regularly. The folks who work here won awards for being friendly and kind, and the community picked up trophies for having the best activities, which includes field trips, swimming in the pool, walking paths both inside and out, and on-site beauty salon services, plus you can go to religious services both on and off the property. They serve chef-prepared meals, which can be kosher or vegetarian if needed, and residents can smoke, but only outdoors and in private areas. Oakwood offers assisted living for people who need help bathing, dressing, taking medicine, and with diabetes care, but the aides don't inject insulin, they just help monitor it, and staff manages incontinence care and gives extra support for people who need light, medium, or heavy care, even using mechanical lifts if needed.

    Seniors who prefer independence can also live here and only get as much help as they want, so if someone likes to stay active without worrying about chores, they can do that, too, and those staying short term for respite are welcome. There's organized outings, a full-time activity director, and events to keep people active, social, and engaged, whether they're in assisted living, memory care, or skilled nursing, and Oakwood can handle wound care, rehabilitation, and offers help after a hospital stay as part of its services. The buildings have parking for residents, and staff arranges transportation if you need it, though there's a cost for those trips. They even have safety features like medication dispensers, home security, medical alert systems with reviews from brands like Bay Alarm Medical and Medical Guardian, and if residents need caregiver support, that's available, too, with rooms set up to help with wheelchair access and safety.

    Rooms cost about $3,200 per month for a semi-private space, and there are extra fees depending on care needs, respite stays, and for joining the community, but the price covers a lot because Oakwood is one of the few places around with small board and care homes for folks who like quiet, and bigger apartment-style living options for those who want some company. The grounds have roses and trees, and Oakwood supports both on-site and off-site devotional activities for those who want them, with support for hearing aids and technology like cell phones and specialized internet plans for seniors.

    Oakwood Memory and Senior Care/IN NACM has been recognized with awards for care, friendly staff, and activities, and it stands out as a place where safety and personal attention come first, and where folks can move through different levels of support without having to leave the community they know.

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