Pricing ranges from
    $3,400 – 4,100/month

    The Gardens at Park Balboa

    7046 Kester Ave, Van Nuys, CA, 91405
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    $3,400+/moSemi-privateAssisted Living
    $3,400+/mo1 BedroomAssisted Living
    $4,100+/moSuiteAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.50 · 200 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.5
    • Meals

      4.5
    • Amenities

      3.7
    • Value

      3.3

    Location

    Map showing location of The Gardens at Park Balboa

    About The Gardens at Park Balboa

    The Gardens at Park Balboa sits about 5.8 miles from San Fernando, California, and serves as a large senior care community with 120 beds that cover a lot of needs for seniors from independent living to assisted living, memory care, short-term respite stays, and even nursing home services, so folks don't have to move when their care needs change, and people can choose between different floor plans like studios, one-bedrooms, and semi-private or shared rooms, even companion rooms for those who like a little company or need lower costs, and these rooms often include a kitchenette, walk-in closets, cable TV, Wi-Fi, and an emergency call system, plus some two-bedroom apartments for more independent residents, and families will find that monthly rent often covers basics like water, garbage, and electricity. The Gardens brings together many care services in one spot, so people get what they need without fuss-assisted living services help with daily things like bathing, dressing, and taking medicine, and folks who live with Alzheimer's or other memory problems get special attention through programs like the Safe Haven HAPPINESS Program, with secure spaces, custom health plans, and activities that help memory and reduce confusion, and there's also respite care for short stays when someone is healing from illness or surgery, or if a caregiver needs a break, plus an adult day care and the Safe Haven Day Program for those not ready to move in full-time who still need social time and help.

    The community itself feels modern and welcoming, like a resort with updated décor, a handy library, a pretty courtyard for relaxing or walking, and common areas indoors and outdoors including gardens and cozy nooks for conversation, and you'll find amenities like arts and crafts, music programs, group outings, horticulture activities, devotional services both onsite and offsite, a beautician for haircuts and styling, and communal dining with guest meals and room service for those who need it, plus vegetarian food options, so people can enjoy different flavors. The Gardens is pet-friendly so residents' animals can move in, and the place stays flexible by letting seniors set their own routines with no strict schedules, helping them feel at home. Safety matters here-with a gated setup, wheelchair-accessible showers, and full tubs, plus staff trained in senior care ethics, so residents get help with simple things and not feel rushed.

    Daily life at The Gardens involves a set routine of activities like Tai Chi, tea parties, and creative workshops meant to keep folks social, active, and feeling good, and there are outings for shopping or events when people want to go out, with scheduled transportation and rides for errands and doctors' appointments, as well as parking for residents and guests including options for overnight visits, and home care aides are available for people wanting companionship or non-medical help at home, while all care plans are tailored to what the resident needs and charged per minute when needed. Health services range from daily medication reminders to podiatry visits, therapy (occupational, physical, rehab), and hospice, and the staff can help with meal prep, escorting, and personal care. The Gardens is managed by Northstar Senior Living, which handles a few senior communities, and it's licensed under State License 197602434.

    Languages heard are mostly English, and the place welcomes tours during office hours from Monday to Sunday, 9am to 5pm, so folks can get a good look at daily life, meet staff, see the apartments and amenities, and understand what's on offer without any pressure, and people can pay by credit card with all-inclusive rent options available. The Gardens at Park Balboa has an average rating of 9 out of 10, making it one of the higher-rated communities in its part of Los Angeles, and folks often say it feels like home with care that tries to respect each person's independence, preferences, and social needs.

    People often ask...

    State of California Inspection Reports

    53

    Inspections

    10

    Type A Citations

    7

    Type B Citations

    6

    Years of reports

    01 Jul 2025
    Found the allegation unsubstantiated at this time; following a breakroom incident, staff received counseling and online training, and residents and other staff described the caregiver as attentive and caring.
    28 May 2025
    Investigated the allegation of a questionable death involving a resident; additional investigation was needed before final findings. Police and the coroner concluded the death was suicide by a fall, with family reporting threats but staff not observing depression, and no health or safety concerns or deficiencies were found.
    27 Jan 2025
    Identified deficiencies cleared, including a ramp with handrails to access the patio, additional chests of drawers in bedrooms 1 and 2, two lamps in bedroom 3, handrails on the ramp connected to bedroom 3, an auditory device to monitor the gate exit, removal or relocation of bricks and fencing, a gate on the right-hand side of the building to prevent wandering, and a small threshold ramp in the bathroom.
    16 Jan 2025
    Identified safety and accessibility needs during pre-licensing, including adding a ramp with handrails, installing a gate monitoring device, and removing bricks and fencing to secure outdoor areas. Hot water temperatures were around 116–117 degrees Fahrenheit, and smoke/CO alarms plus locked medication storage were reviewed.
    11 Dec 2024
    Confirmed Component II completion with a successful outcome. Demonstrated understanding by the applicant/administrator of licensing requirements, resident populations, admission policies, staffing and training, health restrictions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness during a telephone interview.
    30 Oct 2024
    Investigated a 5/27/22 incident where a staff member allegedly grabbed a resident by the arm and shoved them to the ground, causing a head injury and triggering emergency and police response. Found that the staff member was suspended and later terminated, and that there were attempts to notify the resident’s responsible party, though the notification details were unclear.
    30 Oct 2024
    Found insufficient evidence to support Allegation 1 that staff did not assist a resident with medical transportation. Found insufficient evidence to support Allegation 2 that staff did not treat the resident with dignity and respect, and found no evidence to support Allegation 3 that staff overcharged the resident.
    30 Oct 2024
    Found insufficient evidence to support the allegation that staff did not safeguard residents' personal belongings.
    23 Oct 2024
    Investigated the unlawful eviction allegation and found insufficient evidence that eviction occurred; the resident had not paid rent since June 2024 despite ongoing staff attempts to assist, including help with Social Security matters.
    21 Sept 2024
    Identified deficiencies during an unannounced annual visit, including gaps in documenting PRN medication administration and an excess of hospice residents (five on hospice though four were approved). Records were reviewed and safety and care practices were generally observed.
    21 Sept 2024
    Identified deficiencies in various areas, including medication management and hospice care, during an annual inspection of the facility. Infection control practices and emergency disaster planning were found to be adequate.
    • § 87468.1(a)(3)
    16 Oct 2023
    Investigated the complaint that a formal request for a resident's records was not fulfilled within two business days; found that the records were not provided or made available by the time of the visit.
    • § 87468.2(a)(19)
    16 Oct 2023
    Confirmed through interviews that requested documents were not provided within the required time frame.
    28 Sept 2023
    Reviewed personnel records, training, resident incident reports, resident rights information, planned activities, food service, incidental M&D, disaster preparedness, and SHN, with a return visit needed to complete the last domain. Delivered penalties tied to the earlier complaint’s deficiency.
    28 Sept 2023
    Confirmed no deficiencies during a recent inspection.
    27 Sept 2023
    Found deficiencies in infection control, operational requirements, and staffing after an unannounced required annual review, with 10 staff files examined. Limited remaining domain review due to time constraints; an exit interview noting appeals rights was conducted.
    • § 87411(c)(1)
    • § 87465(f)(1)
    27 Sept 2023
    Cited deficiencies in infection control, operational requirements, and staffing were identified during the inspection.
    • § 87465(c)(3)
    • § 87633(a)(2)
    • § 87465(a)(4)
    07 Apr 2023
    Found that a staff member pushed a resident, causing a fall and a minor injury, based on witness accounts and interviews. The resident had dementia and could not recall the event, while witnesses and records supported that the push occurred.
    07 Apr 2023
    Investigated allegation that staff stole residents' personal belongings; interviews showed the staff member accused was no longer employed there about three years ago. Found no evidence to support the claim that staff stole residents' belongings or medications; interviews with residents and staff did not corroborate the allegations.
    07 Apr 2023
    Investigated allegations of staff stealing residents' personal belongings and medication; found insufficient evidence to support either claim.
    27 Mar 2023
    Investigated allegations that staff failed to prevent a resident from being bullied and failed to provide a safe and comfortable environment. Found insufficient evidence to support these allegations, with interviews and observations indicating staff intervened appropriately and residents felt safe.
    27 Mar 2023
    Determined insufficient evidence to support the allegation that staff did not ensure a safe and healthful environment by treating a resident with dignity and that staff yelled at a resident. Interviews with staff and residents did not corroborate the claim of yelling or disrespect, and residents reported feeling safe and supported.
    27 Mar 2023
    Confirmed that allegations of failing to prevent bullying and providing a safe environment were unsubstantiated after staff intervention in a verbal altercation between residents. Residents and staff felt supported and safe in the community.
    • § 1569.269
    31 Jan 2023
    Investigated allegation that staff do not intervene in resident-on-resident verbal altercations; interviews indicated staff intervene to de-escalate disputes when needed. Investigated allegation of financial abuse; records showed tray-service credits and a medication-fee agreement, with insufficient evidence to support abuse; no deficiencies cited.
    31 Jan 2023
    Found insufficient evidence to support claims of staff not intervening in resident altercations and financial abuse. No deficiencies cited, and an exit interview was conducted.
    27 Jan 2023
    Investigated a claim that one resident verbally abused another due to lack of care and supervision. Found insufficient evidence to support that claim, and no deficiencies were cited.
    27 Jan 2023
    Investigated claim of verbal abuse among residents; found insufficient evidence to support the allegation. No deficiencies noted at the facility during the visit.
    22 Nov 2022
    Investigated the allegation that staff failed to treat a resident with dignity and respect and found insufficient evidence; interviews indicated respectful interactions, and grab bars were installed per request and observed to be secure. Investigated the allegation that staff failed to assist with arranging transportation for medical care and found insufficient evidence; transportation notices were posted and residents understood how to access services.
    22 Nov 2022
    Confirmed that allegations of disrespectful staff interactions were not substantiated, transportation assistance provided by the facility was deemed appropriate, and grab bars were installed according to resident's preferences.
    07 Nov 2022
    Identified that call buttons were not functioning in several rooms, and that rooms 100, 104, and 260 did not have a call button installed. Found water temperatures above 120 degrees Fahrenheit in rooms 104, 122, 126, and 212.
    07 Nov 2022
    Confirmed call buttons were not working and water temperature was too high during an unannounced visit by the licensing program analyst.
    26 Aug 2022
    Found no deficiencies; infection-control measures were in place and staff followed current guidelines with PPE available. Observed clean common areas, proper hand hygiene, and adequate food and supplies, with no safety hazards identified.
    26 Aug 2022
    Confirmed no deficiencies during inspection, facility in compliance with regulations.
    • § 87303(e)(2)
    • § 87303(a)
    07 Jul 2022
    Found insufficient evidence that the dining hall heater was in disrepair. Found insufficient evidence that transportation was not available to residents, with alternative transportation options provided during periods when the bus was out of service.
    07 Jul 2022
    Investigated the allegation that faucets used by residents for personal care did not deliver hot water. Found ten sampled rooms had hot water between 110.2 and 118.7°F, and one boiler outage left half of the building without hot water; there is insufficient evidence to prove the allegation.
    07 Jul 2022
    Confirmed insufficient evidence for allegations related to a broken heater and lack of transportation services for residents at the facility.
    01 Jun 2022
    Investigated a report alleging that a staff member grabbed a resident by the right arm and pushed them to the ground, causing bleeding on the left side of the face; the resident appeared in good health with no immediate concerns, and further investigation is required.
    01 Jun 2022
    Confirmed allegations of physical abuse reported by staff were investigated during a visit to the facility, with no immediate health and safety concerns observed during the inspection.
    16 May 2022
    Found that staff frequently did not respond promptly to a resident’s pendant calls, with several delays up to 39 minutes. Identified that the resident died in a hospital and that a death report was not submitted to the licensing agency within seven days, as required.
    16 May 2022
    Identified that staff did not respond promptly to a resident’s pendant or call button on multiple occasions, with some alerts going unanswered. Determined there was insufficient evidence to establish that staff failed to seek medical attention for a resident when needed.
    • § 87468.1(a)(2)
    16 May 2022
    Confirmed staff did not respond to resident's call button and identified deficiency for potential civil penalties. No substantiation for allegation staff did not seek medical attention for resident.
    22 Mar 2022
    Found insufficient evidence to prove the allegation that the resident was overcharged for care, as records showed ongoing charges, re-appraisals when needed, and notifications to the responsible party, though a June 2019 re-appraisal record was missing. Found insufficient evidence to prove the allegation that an itemized statement for the resident’s care was not provided, since itemized invoices were issued and the family was kept informed about assessments.
    22 Mar 2022
    Investigated allegations of overcharging and lack of itemized statements were unsubstantiated due to insufficient evidence.
    23 Aug 2021
    Identified health and safety deficiencies, including hot water temperatures in the kitchen and private bathrooms exceeding safe limits and an unsecured cleaning supplies area in the laundry. Noted infection control measures were in place with PPE available and screening procedures at entry.
    23 Aug 2021
    Identified deficiencies in kitchen and bathroom hot water temperatures as posing health and safety risks to residents. Laundry room found unsecured, also posing a risk.
    15 Apr 2021
    Investigated the allegation that staff did not maintain residents' hygiene. Observations showed residents were well groomed and satisfied with shower schedules and grooming assistance.
    15 Apr 2021
    Identified lack of current medication training documentation for staff who administered meds, including one who previously carried Med Tech duties in 2020. Interviews showed no medication certification or evidence of the required training on file.
    • § 1569.69
    15 Apr 2021
    Found lack of current medication training documentation for staff, substantiating allegation of inadequate medication administration practices. Deficiencies noted in report.
    • § 87303(e)(2)
    • § 87705(f)(2)
    29 Oct 2020
    Found no evidence to support the allegation that walls and floors were dirty, gloves were not worn when serving food, or there was insufficient hand sanitizer. Observations showed clean surfaces and ample hand sanitizer, and residents expressed satisfaction with cleanliness and staff practices.
    29 Oct 2020
    Found no evidence to support the allegation that carpet and furniture were dirty or urine-stained; interviews with residents and a tour showed cleanliness and satisfaction.
    29 Oct 2020
    Investigated complaints about unclean conditions, lack of glove use by staff when serving food, and insufficient hand sanitizer; found insufficient evidence to support these claims.
    23 Dec 2019
    Identified deficiencies in personnel clearance procedures and assessed a civil penalty of $500.00.
    • § 87411(a)
    • § 87211
    • § 87468.2(a)(4)
    06 Dec 2019
    Investigated an allegation that staff failed to assist with a resident's needs and found insufficient evidence to verify the claim.

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