Village at Mill Creek

    2950 E. Douglas Avenue, Visalia, CA, 93292
    4.8 · 21 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    5.0

    Highly recommended compassionate memory care

    I placed my father here and feel relieved - the staff are exceptional: kind, patient, know residents' stories, and deliver personalized memory care with 24-hour support, medication management and hospice/respite when needed. The building is immaculate and homey with discreet, hospital-grade cleanliness and solid security; the life-enrichment team runs vibrant activities (Music & Memories, men's coffee club, gardening, bridge, creative workshops). Meals are restaurant-quality and diet-sensitive, and management is caring and communicative, giving real peace of mind and strong value. Downsides: occasional staff turnover/short-staffing, unclear housekeeping timing, some small/dark shared rooms and limited visitor parking. Overall I highly recommend touring - the care and community are outstanding.

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    Amenities

    4.76 · 21 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.8
    • Meals

      4.4
    • Amenities

      4.0
    • Value

      4.0

    Location

    Map showing location of Village at Mill Creek

    About Village at Mill Creek

    Village at Mill Creek sits in Visalia, CA, and has business hours Monday through Friday from 8AM to 9PM, with Saturday and Sunday hours from 8AM to 5:30PM, and while the community doesn't allow pets, it keeps a calm environment so you'll find things kind of relaxed and home-like with soft lighting and calming music, which you notice especially in the common areas where neighbors can share nutritious meals prepared by skilled chefs, meals that also support allergies and diabetes, and focus on social connection in both family-style and restaurant-style dining rooms. The facility serves up three meals a day, along with snacks and refreshments, and the kitchen staff take special care with dietary needs using seasonal ingredients, plus there's room service for those days when eating with others isn't what you want.

    The community's licensed for 59 residents under California license numbers 547209193 and 547209463, and offers a range of care, so someone can move in for independent living, assisted living, memory care for Alzheimer's or dementia, skilled nursing, respite, hospice, home health, and even rehab services, with the option for semi-private or studio rooms that have features like kitchenettes, telephones, air conditioning, private bathrooms, cable TV, Wi-Fi, and emergency call systems. Some units offer privacy and accessibility, and staff help with bathing, dressing, transfers, daily living tasks, medication management, laundry and linen services, and move-in coordination, while weekly housekeeping keeps rooms clean and tidy, and maintenance takes care of any repairs.

    Village at Mill Creek's main goal stays focused on providing care and support tailored to each resident through a team of healthcare professionals-seniors get regular wellness programs, physical therapy, and visits from specialists who help with x-rays during scheduled walk-in hours. Memory care uses a holistic support model for physical, intellectual, emotional, social, creative, cognitive, and spiritual well-being. All the while, people living there enjoy vibrant community spaces, with a library, lounges, an activities room, a gym, a spa/wellness room, game areas, a movie theater, walking paths, beautiful landscaped gardens with three courtyards, and benches for fresh air and conversations or quiet moments. The facility uses safety features like a gated entrance, 24/7 supervision, an emergency response system, and a 24-hour call service, with non-ambulatory care and activities designed for residents who might need extra help or enjoy games, hobbies, arts and crafts, horticulture, music, and literary activities.

    Staff keep track of medication, help with meals, offer rehabilitation, and make sure that the community is clean and safe, and there's a life enhancement director who makes sure residents have social and educational programs every day, all while supporting independence, privacy, and self-sufficiency as much as possible. Residents can take part in daily physical and mental activities, join outings with transportation support, and rely on a strong sense of community, with gathering places meant for socializing and encouragement from staff who are known for patience and kindness. Village at Mill Creek gives families support through senior living advisors, verified reviews, and clear information about pricing-entry fees come in at $2,500, with all-inclusive assisted living and memory care starting at $4,000, along with options for credit card or check payments, and financial guidance for families. There's always someone ready to help or answer questions, and tours are available for those who want to see the place before making any decisions. The facility offers language support in English and Spanish, has resources for user help and privacy, and keeps everything straightforward so that moving in or finding information stays easy for seniors and their loved ones.

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