Westgate Gardens Care Center

    4525 W Tulare Ave, Visalia, CA, 93277
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Excellent therapy but inconsistent overall

    I found the facility clean, welcoming and well maintained with excellent rehab, therapy and a very caring core of nurses, CNAs and social services who helped my loved one improve. That said, care was inconsistent - staffing shortages, slow nurse response, variable food quality and communication/discharge delays were common. A few families reported serious safety/neglect issues (falls, wounds), so vigilance is needed. I'd recommend it for rehabilitation and therapy but urge a tour, meet the team, and confirm staffing and safety protocols before committing.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.25 · 102 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.2
    • Meals

      3.9
    • Amenities

      3.9
    • Value

      5.0

    Location

    Map showing location of Westgate Gardens Care Center

    About Westgate Gardens Care Center

    Westgate Gardens Care Center sits in a quiet residential neighborhood at 4525 W Tulare Ave in Visalia, with a single-story layout that makes it easy to get around, and the staff does a good job keeping it clean and organized, according to reviews from folks who've spent time there. The facility takes care of up to 140 residents and it's got a mix of skilled nursing, assisted living, short-term rehab, and long-term care for seniors who need more help, and for those who are recovering from surgery or need help managing wounds or illnesses, there's a team of licensed nurses available 24/7, along with caring therapists for physical and occupational therapy, which can make a big difference in helping people improve and recover, as these staff keep a close eye on everyone's progress and try to help each resident reach their maximum potential. Westgate Gardens also specializes in complex wound care, hospice, and end-of-life care, making sure residents get dignified support and personalized attention during tough times, and families report that the staff communicates well and provides guidance on care plans. Residents can expect daily activities, including music events and social gatherings, and there's a nice selection of daily menu items, so meals aren't the same every day, which helps make life there feel more homelike. Privacy with medical records is an important part of how the center operates, with policies in place so residents and their families can access, correct, or limit the use of health information, and the facility is careful about how this information is shared, following legal rules for treatment, management, billing, public health, research, and law. If any private medical information is ever at risk, the facility makes sure to notify people right away. The center has a four-star rating from Medicare and takes both Medicare and Medicaid, which can help with costs for those who need it. Westgate Gardens focuses on treating everyone with respect and compassion, whether someone's staying for just a short rehabilitation period or calling the center home for the long term. The aim is to keep folks safe, help them heal, and give them a sense of value and belonging, with staff available to answer questions and help with admissions around the clock, and folks who spend time there mention the environment feels warm and the people-from nurses to therapy staff-are professional, skilled, and genuinely helpful.

    People often ask...

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