Pricing ranges from
    $2,433 – 3,162/month

    Ivy Park at West Hills

    9012 CA-27, West Hills, CA, 91304
    4.4 · 66 reviews
    • Assisted living
    • Memory care

    Pricing

    $2,433+/moSemi-privateAssisted Living
    $3,162+/moStudioAssisted Living
    $2,919+/moSuiteAssisted Living

    Amenities

    Healthcare services

    • Accept incoming residents on hospice
    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program
    • Respite program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Located close to restaurants
    • Located close to shopping centers
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Family education and support services
    • Fitness programs
    • Move-in coordination
    • Swimming pool

    Activities

    • Community-sponsored activities
    • Continuing learning programs
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.42 · 66 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.4
    • Meals

      4.3
    • Building

      4.6
    • Value

      4.2

    Location

    Map showing location of Ivy Park at West Hills

    About Ivy Park at West Hills

    Ivy Park at West Hills sits in a calm, scenic hillside neighborhood and stays open day and night, every day of the week, so folks always have help if they need it, and you'll find different places for seniors at all stages, whether someone needs memory care, assisted living, or can still handle things on their own in an independent living space, plus there's skilled nursing on-site for those who need more hands-on care. There's a big focus on flexibility and letting people keep their independence as much as possible, which you can see in the range of options here, from assisted living with daily help, medication management, and personal care, to memory care programs built for folks with Alzheimer's or other types of dementia, and the staff know how to support both the body and mind, giving everyone a good chance at feeling comfortable and at home.

    The place has pleasant outdoor patios, walkways, a big tree out front, and spots full of chairs and tables arranged for gathering, and inside there are cozy living rooms with fireplaces and bookshelves, a small library, plush seating, and a theater with soft chairs for movies or group talks; there are even kitchens with wood cabinets and modern touches, dining rooms with set tables and a friendly feel, private rooms that overlook green courtyards, and bathrooms made safer with grab bars and plenty of space to move around. Seniors who want to stay active can join chair Zumba, yoga, walking clubs, and movie nights, and there are wellness programs, planned trips, and learning sessions to keep things interesting every day.

    For memory care, there's a special area with programs and therapies for those with different stages of memory loss, managed by trained staff who are around, with 12-16 hour nursing support and 24-hour call systems to make sure people are never far from help. There's also handy transportation for medical visits or errands, and a team that works to give everyone both privacy and a sense of togetherness, planning daily activities, community-run events, and nutritious meals, usually at The Vine at Ivy Restaurant, where the focus is on good ingredients and a relaxed atmosphere.

    You'll notice the aim at Ivy Park is always to offer comfort, health, and connection for seniors without making a big fuss-residents get clean, furnished rooms, internet and WiFi, regular cleaning and linens, and help with bathing, dressing, and medication, with a family-like feel and respect for each person's needs. Whether someone needs just a bit of help, is looking for social fun, or has memory needs, the staff are recognized for being helpful and kind, and the whole place is set up to make every part of retirement a bit easier and more pleasant, nestled among nice views with a warm, welcoming community feeling throughout the campus.

    About Sunrise Senior Living

    Beginning with a single community in 1981, there are now more than 280 Sunrise Senior Living communities throughout the U.S. and Canada. Each of our communities maintains the mission laid out by Sunrise founders Paul and Terry Klaassen more than 40 years ago: to champion quality of life for all seniors. The Klaassens’ vision to redefine senior care resulted in a resident-centered approach to care that focuses on the individuality of each resident and has set the standard in the assisted living industry. We are defined by our people. Our team of serving hearts are guided by our mission, Principles of Service and Values – all of which help encourage independence, preserve dignity and enable freedom of choice for each resident.

    People often ask...

    State of California Inspection Reports

    15

    Inspections

    0

    Type A Citations

    6

    Type B Citations

    6

    Years of reports

    18 Jun 2024
    Confirmed cleanliness, safety, and proper operation of the assisted living facility during the inspection.
    19 Mar 2024
    Confirmed no deficiencies were found during the inspection conducted by the Department of Social Services.
    01 Mar 2024
    Confirmed complaint allegations regarding missing resident records.
    • § 87506(a)
    05 May 2022
    Confirmed concerns regarding a resident's health following a recent relocation, but found no violations during the visit.
    24 Feb 2022
    Inspection revealed a clean and well-maintained facility with proper infection control measures in place, including screening protocols, signage, and safety features.
    19 Jan 2022
    Investigated the allegation of a resident being inappropriately restrained; found the claim unsubstantiated as staff appeared to have not restrained the resident intentionally. Also unsubstantiated was the claim that staff failed to report the incident properly, as there were no injuries or intent of abuse noted.
    09 Nov 2021
    Confirmed no deficiencies found during the annual required visit to the facility.
    14 Jul 2021
    Confirmed that staff did not meet resident needs and left residents in soiled diapers for extended periods of time.
    • § 87468.1(a)(1)
    • § 87464(f)(4)
    23 Jun 2021
    Confirmed an exemption for a staff member, who is no longer employed, during an unannounced visit. No health and safety issues were observed during the inspection.
    18 Jun 2021
    Confirmed a resident in the memory care unit frequently wandered into another resident's room and moved belongings, which were eventually found elsewhere.
    • § 87468.1(a)(1)
    22 May 2021
    Reviewed allegations regarding staff not seeking medical attention for a resident with swollen legs and not cutting up food for the resident. Both claims deemed unsubstantiated based on interviews and documentation.
    21 May 2021
    Confirmed allegations of staff not administering medication were unsubstantiated, as the medication was given as prescribed. Allegations of staff not following doctor's orders for compression socks and hygiene needs not being met were also deemed unsubstantiated.
    06 Feb 2020
    Identified outdated training requirements and physician reports during an inspection visit.
    • § 1569.33(h)
    • § 87705(c)(5)
    18 Nov 2019
    Reviewed relevant documents and interviewed staff in response to an incident. No deficiencies noted during the visit.
    18 Nov 2019
    Reviewed allegation regarding non-compliance with doctor's orders for bed rails, but found no evidence to support it.
    © 2025 Mirador Living