Pricing ranges from
    $4,600 – 5,520/month

    Mercy Home

    32350 Hearth Glen Ct, Winchester, CA 92596, USA
    3.8 · 4 reviews
    • Assisted living
    • Board and care
    For pricing and availability(510) 508-4507

    Pricing

    $4,600+/moSemi-privateAssisted Living
    $5,520+/mo1 BedroomAssisted Living

    Amenities

    Healthcare services

    • Medication management
    • Activities of daily living assistance
    • Assistance with transfers
    • Assistance with dressing
    • Assistance with bathing
    • Coordination with health care providers

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Meal preparation and service
    • Diabetes diet
    • Special dietary restrictions

    Room

    • Cable
    • Telephone
    • Housekeeping and linen services
    • Fully furnished
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Scheduled daily activities
    • Community-sponsored activities

    3.75 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.8
    • Meals

      3.6
    • Building

      3.9
    • Value

      3.5

    Location

    Map showing location of Mercy Home

    About Mercy Home

    Mercy Home is a residential care home located in Winchester, California, offering a supportive environment for seniors who require assistance with daily living. Distinguished by its commitment to quality care, Mercy Home provides both private and semi-private accommodations, creating comfortable and personalized living spaces for its residents. The home is designed to support a variety of care needs, delivering personalized assistance while also promoting independence wherever possible.

    A strong emphasis is placed on nutritious and enjoyable dining experiences. Chefs and meal planners at Mercy Home focus on delivering balanced meals that provide the essential vitamins and minerals seniors need, while also ensuring that each dish is flavorful and appealing. Meal times become a highlight for residents, bringing together a sense of community and well-being through delicious and thoughtfully prepared food.

    The daily life at Mercy Home is enriched by a range of activities designed to keep residents engaged physically, mentally, socially, and emotionally. Programs are crafted to foster a welcoming environment, encourage social interactions, and support the holistic health of each individual. The staff at Mercy Home are devoted to creating an atmosphere of friendliness and kindness, ensuring that residents, visitors, and team members all feel valued and at ease.

    Mercy Home is recognized as a pet-friendly setting, allowing seniors the comfort and emotional support that comes from sharing their lives with beloved pets. This compassionate approach contributes to the warm, homelike atmosphere that defines life at Mercy Home. The environment is tailored to be more than just a place to live—it is a place where residents find companionship, support, and a renewed sense of community. Overall, Mercy Home stands out as a caring choice for those seeking a residential care home that prioritizes wellness, engagement, and dignity in senior living.

    People often ask...

    State of California Inspection Reports

    20

    Inspections

    9

    Type A Citations

    7

    Type B Citations

    4

    Years of reports

    27 Jul 2024
    Identified deficiencies in care, supervision, medication management, and safety measures during the inspection.
    • § 87608(a)(5)
    • § 87465(c)(2)
    • § 87705(c)(4)
    23 Jul 2024
    Identified deficiencies in various areas including record-keeping, staff training, and night shift coverage during the inspection.
    • § 87465(c)(2)
    • § 87411(c)(1)
    • § 87412(a)(12)
    • § 87507(c)
    • § 87470(c)
    • § 87705(c)(4)
    • § 87355(e)(3)
    • § 87412(a)(11)
    22 Jul 2024
    Confirmed deficiencies in the use of bed rails for residents based on interviews and document reviews.
    • § 87608(a)(3)
    • § 87608(a)(5)
    06 Feb 2024
    Confirmed that the allegations are unfounded and no deficiencies were found during the visit.
    05 Jan 2024
    Identified deficiencies in safety and security measures in the facility during an annual inspection.
    • § 87705(j)
    25 Oct 2023
    Confirmed no substantial evidence for the allegations regarding failure to provide a 60-day notice for a rate increase, disconnection of a heart monitor from WiFi, unaddressed hygiene needs, and denial of access to an admission agreement. However, cited a deficiency related to a different issue per Title 22 regulations.
    • § 1569.655(a)
    26 Jul 2023
    Confirmed no deficiencies cited during the inspection at the residential care facility.
    24 Mar 2023
    Confirmed closure of a facility with no residents present, last resident relocated in December 2020, and licensee no longer interested in operating.
    24 Mar 2023
    Verified individual not present, employed, or residing at the facility. No deficiencies cited.
    15 Mar 2023
    Investigated allegations regarding potential physical assault and unmet hygiene needs for a resident; both allegations were unsubstantiated due to insufficient evidence.
    15 Mar 2023
    Found staff member not properly associated with the facility and a personal belongings stored in a forbidden area.
    • § 87355(e)(2)
    25 Jul 2022
    Conducted a successful inspection of infection control practices at the facility, which included verifying staff fit testing for N95 masks and adequate supply of PPE.
    25 Jul 2022
    Identified issues were discussed with the licensee during a case management visit by the Licensing Program Analyst.
    02 Jun 2022
    Conducted inspection on infection control practices, identified areas for improvement in PPE supply and fit testing procedures. Recommendations provided for addressing deficiencies.
    05 Apr 2022
    Found no deficiencies during the visit and discussed infection control procedures with staff.
    08 Feb 2022
    Identified shortcomings in infection control measures at the facility and advised on improvements, including additional PPE procurement and dedicated isolation room supplies. Staff were fit tested for N95 masks, and residents and staff were vaccinated against COVID-19.
    07 Sept 2021
    Determined that the allegation of staff depriving a resident of oxygen was unsubstantiated due to insufficient evidence, and no deficiencies were cited during the visit.
    07 Sept 2021
    Confirmed no deficiencies in infection control measures were cited during the inspection.
    28 Jul 2021
    Conducted an inspection at a facility for non-ambulatory residents. No deficiencies identified, in compliance with infection control procedures.
    04 Mar 2021
    Investigated allegations of not administering prescribed medications and not following doctor's orders for blood sugar checks; determined insufficient evidence to confirm alleged violations occurred.
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