Heartfelt Care at Home focuses on helping people stay in their homes by giving them medical and non-medical care, so if someone needs help with daily life or special medical needs, the staff has nurses, CNAs, case managers, and even chaplains to cover not just health but emotional and spiritual support, and caregivers go through training to handle conditions like heart failure, kidney disease, and joint problems, which can really matter as folks age and need special attention. There's a big effort to let people keep their independence by offering companionship, help with bathing, dressing, cooking, and medication, plus things like meal preparation that can fit allergy-sensitive and diabetes diets, and staff try to make sure everyone feels comfortable and safe at home, whether that means support during the day or help anytime, since staff are available all the time, even at night or on holidays.
Heartfelt Care at Home uses names like "Heartfelt Care" for its programs and "Solange at the Golf Course" as the community for residential care, which comes with a home-like setting, furnished rooms, and pet-friendly policies, plus rules like no smoking inside, and the environment is set up to be cozy, warm, and easy for folks to have individual attention or take part in group activities like games, gardening, walking paths, or even spa afternoons in the on-site salon and restaurant. For folks dealing with memory problems such as Alzheimer's or dementia, the memory care service helps reduce wandering and anxiety with trained caregivers and a setup to help slow memory loss-sometimes technology like audio-visual systems and hearing loops gets used to help people join in or feel included.
The agency has a wide range, offering care in several cities and states, with a strong presence in hospice, focusing on making sure people can spend the last part of life with dignity and comfort at home, and hospice care covers different levels from routine daily care, inpatient help, and respite for families who need a break, or continuous care for more serious needs. Staff focus on kindness and family communication, aim for safety, and promote quality of life, with options like flexible schedules and special meal choices, while making sure people can stay social, active, and engaged if they want. The business tries to keep the same caregivers with clients to make things more comfortable, trying for better continuity of care than usual, and locally it's run by medical professionals who want everyone to feel at home and supported. Amenities like dining rooms, gardens, transportation, laundry, and prepared meals help daily living feel less stressful, and the active schedule and strong customer service have given the group a good reputation with families.