Laurel Manor Care Center

    920 S Chelton Rd, Colorado Springs, CO, 80910
    3.6 · 14 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate staff but mixed experiences

    I toured the facility and found the staff professional, compassionate and very communicative - the homey building with pet therapy, garden, gazebo and a secure outdoor area felt safe, my dad seemed happier and even regained his appetite. Paperwork and rehab services were sometimes slow/limited, and I heard a few serious complaints about neglect and staff misconduct, so experiences seem mixed. I recommend meeting the director, asking about availability/VA coverage and touring before deciding.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.57 · 14 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.3
    • Meals

      3.0
    • Amenities

      3.5
    • Value

      1.0

    Location

    Map showing location of Laurel Manor Care Center

    About Laurel Manor Care Center

    Laurel Manor Care Center sits about three miles outside Colorado Springs, close to the southeast neighborhood at 920 S Chelton Rd, and is known as a full-service skilled nursing facility that offers a wide range of care from independent living and assisted living to memory care and nursing home services, and they've also got rehabilitation therapies, wound care, and behavioral support, so whether someone's dealing with Alzheimer's, dementia, or just needs a bit of daily help, this place gears their services with safety and quality of life as big focus areas, which shows in their memory care and secure environment that helps keep residents safe and comfortable, while the staff puts effort into a culture built on friendliness, compassion, and respect, making sure anyone living here gets that personal kind of attention people like, and you'll find both studio and semi-private rooms-each with private bathrooms, air-conditioning, cable, furnished setups, and even kitchenettes and Wi-Fi, so folks can expect both comfort and practicality.

    They offer a mix of amenities to keep life interesting, like a wellness center, a beauty salon, a fitness room, computer center, gaming room, and plenty of indoor and outdoor common areas, plus scheduled daily activities, resident-organized events, and social programs, and you'll often see outings and transportation services, too, which is helpful since community transportation and parking are both available; on top of that, residents get nutritious meals, including vegetarian options, and there's a steady flow of activities aiming to engage minds, bodies, and spirits, while a dedicated activities department puts on parties and events to make sure people stay connected and entertained.

    You've also got important healthcare services here, like skilled nursing, round-the-clock medical attention, incontinence and diabetic support, doctor and dentist services, therapists on site for physical, occupational, and speech therapy, as well as a big rehab gym with a full kitchen and bathroom-plus they provide both hospice and respite care, which means primary caregivers can get a rest when needed, and they've built-in things like wheelchair accessibility, aging-in-place support, and pet-friendly apartments with several unit types ranging from one to four bedrooms, all under the guidance of Volunteers of America, tying into broader community support with affordable housing like Laurel Gardens and Paloma Garden in the same area, and you might see new low-income senior apartments being built nearby.

    They do allow both men and women, and they're open about protections for people regardless of gender identity, orientation, or how they pay for their housing, putting an emphasis on kindness and acceptance all around, which stretches into rental and housing policies for anyone staying here. Meals are meant to be high quality, with a focus on nutrition, and daily living help covers things like medication management, housekeeping, linen service, and more, with extras like beauty and barber services so everybody can look and feel their best. Laurel Manor ranks 54th in the area with a 7.4 out of 10 rating, and they've been recognized with Best of Senior Living awards, so there's something to be said for their reputation, while the community remains focused on keeping life as independent, comfortable, and engaging as possible for every resident, whether someone moves in for a short stay or calls this place home for years.

    People often ask...

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