Parkmoor Village Health and Rehabilitation

    3625 Parkmoor Village Dr, Colorado Springs, CO, 80917
    3.3 · 51 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff but unsafe leadership

    I've seen truly compassionate CNAs, a caring rehab team, daily activities and sometimes excellent meals - the staff who stay are wonderful. But chronic understaffing, poor management and high turnover cause dangerous lapses: missed/ delayed meds (even Parkinson's), falls, filthy upper floors, long waits for help and cold/poor food at times. Communication, transportation and billing problems (VA auths, surprise charges) added stress and distrust. I want to recommend it for the hardworking staff, but leadership and staffing issues make it unsafe until they're fixed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.29 · 51 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      2.9
    • Meals

      3.4
    • Amenities

      3.2
    • Value

      1.0

    Location

    Map showing location of Parkmoor Village Health and Rehabilitation

    About Parkmoor Village Health and Rehabilitation

    Parkmoor Village Health and Rehabilitation sits in Colorado Springs and provides long-term care, nursing home care, and health services for seniors, and it operates as part of a Skilled Nursing Facility within a Continuing Care Retirement Community, and you'll hear names like Mr. Matthew Auman, the CEO, and Mr. Alan Campbell, the Administrator, who help oversee decisions there, but what folks find here is a focus on safe, clean, and home-like living for older adults with healthcare needs, especially those recovering from surgery, illness, or hospital stays, and they have a Parkmoor Village Healthcare Center and Parkmoor Village Care Center where skilled nursing care comes with help for daily tasks like bathing, dressing, medication management, and transfers, while nurses stay on duty for 12-16 hours with a 24-hour supervision system, a responsive call button, and support from partners such as Reliant Rehabilitation and Integrated Health Service. This community has rooms that offer air conditioning, cable TV, private bathrooms, kitchenettes, telephones, and Wi-Fi or high-speed internet, and the food, made by a professional chef, gets served in a community dining room with restaurant-style service and allergy-sensitive choices. There's space for social activities, and you'll find an outdoor area, walking paths, a tranquil garden, scheduled daily activities, a movie theater, arts and music programs, a library, an activity room, a fitness room, a game room, and places to sit outside, including a nice outdoor common space. Residents can join lifelong activities, community events, and outdoor programs to help them stay involved, plus transport and parking options are there to help them keep in touch with the larger community. The staff aims to be friendly and helpful, and the facility offers care for serious conditions, including cancer. While amenity details aren't fully listed, the setting tries to feel close to home, and homemaking and nursing services are part of their offer. It's known for giving care to folks with greater health needs, but it's important to note the center holds an average rating of 2.1 out of 5 from six reviews, and the reported average price sits at $240, but full pricing and a full list of services or amenities haven't been published. Parkmoor Village Health and Rehabilitation is not BBB accredited, and it's been influenced by government policies about funding and reimbursements. The home is associated with the Colorado Health Care Association. Parkmoor Village Health and Rehabilitation did close after staffing shortages and increased supply costs due to the pandemic, which affected many similar places, and some parts of its operations may have changed after that.

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