Pikes Peak Post Acute

    2719 N Union Blvd, Colorado Springs, CO, 80909
    4.2 · 28 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Excellent rehab but communication inconsistent

    I chose this facility for rehab and was very pleased - the PT/OT is hands-on, the staff (CNAs, nurses and management) are compassionate and attentive, the food is fantastic, rooms are clean and activities abundant. My loved one made a remarkable recovery and the rapid response and overall caring atmosphere stood out. That said, communication can be inconsistent, a few shifts seemed understaffed and I encountered isolated hygiene/neglect issues, so stay involved and confirm messages are received. Overall I recommend it for rehab and assisted-living transitions, with some caution for long-term nursing/hospice needs.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.21 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.2
    • Meals

      5.0
    • Amenities

      3.7
    • Value

      1.0

    Location

    Map showing location of Pikes Peak Post Acute

    About Pikes Peak Post Acute

    Pikes Peak Post Acute is a nursing home in Colorado Springs that's been around for over 30 years, and the place is part of a network of 20 Colorado facilities supported by PACS Services, which helps the staff focus on care, well-being, and quality of life for the residents even though there's some other owners involved like Panther Master Tenant, LLC and PACS Group. The building has recently been fixed up to make things nicer, but it's still got a home-like feeling with both private and semi-private rooms, where folks often have their own space and can decorate how they like, and there are some truly lovely outdoor areas to spend time in when the weather's nice. People talk about how residents there can enjoy a solid community, with skilled nursing available, post-surgery care, rehabilitation services, memory care, and social activities, and the staff tries to keep wellness at the center of things by making care plans that fit each person.

    The facility has 210 certified beds and an average of about 164 residents daily, and while the nurse staffing hours per resident per day come in at 3.64-which is just under the state average-the nurse turnover rate is higher than normal, at 66.1%, and inspection reports have shown infection-related deficiencies, a few issues with resident rights, training, and some citations about safety and protection from harm. Even so, the staff still does what they can to address rehabilitation, offer occupational and wound care, memory care, social services, and plenty of activities, with teams of post-acute care professionals working together for the residents' health. Folks say the community has a longtime reputation for quality care and patient satisfaction, and even though it's a for-profit facility, the staff tries to promote a sense of healing and connection. Pikes Peak Post Acute is part of District III of the Colorado Health Care Association, and it's known for being committed to personal and holistic care, rehabilitation, and creating a setting where people feel welcomed and looked after, though there are definitely areas, according to inspection, where improvements can still be made.

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