Pavilion At Villa Pueblo stands tall with its campus of care that offers independent living, assisted living, memory care, and skilled nursing all in one place, so residents can choose what fits their needs best, whether that's a studio, single room, or two-bedroom apartment, with many units including kitchenettes, washers and dryers, cable TV, and handy safety features to help seniors get around more easily. The place keeps security in mind, with a sprinkler system throughout, safety rails, and 24/7 licensed nursing staff, while daily help comes through personal care assistants who help with things like bathing, dressing, medication, and transportation if residents need to get somewhere. Residents don't need to worry about cleaning since laundry, dry cleaning, housekeeping, and meal services get taken care of, so folks always have clean clothes and good food, plus there are several meal options served in dining rooms with nice views of Pikes Peak and the Spanish Peaks, and if you want to get your hair done, a beauty salon and barber shop are right on site.
Folks can join in on social activities, arts and crafts, education, health and wellness programs, or just relax in the game room or in the property's indoor common spaces where wifi is available, and there's space to host family gatherings or community events. The Pavilion has special attention for those who need more support: it provides skilled nursing and rehab for people getting over a hospital stay and also houses a memory care unit and a special needs unit for seniors living with Alzheimer's or other dementia disorders, plus there are five ranch-style homes meant to make assisted living more comfortable and home-like. There's a fitness center to help residents stay moving, and a chapel for those who want devotional services. Residents and staff are treated like family, and the caregivers focus on compassion and kindness in day-to-day life.
Every day, Pavilion At Villa Pueblo serves about 70 residents, with an average nurse turnover rate that's lower than the state average, but the total nurse hours per resident are a bit under what you'd expect compared to other places, with 3.19 hours per resident daily, so the nursing team really does work hard to cover everyone. There are 90 certified beds for residents, and the place runs under Frontline Management, which means skilled nursing, rehabilitation, and intermediate care get handled with a skills-based approach, especially when it comes to preventing things like pressure ulcers, though inspection reports show there have been issues, like failures in pressure ulcer care, not enough nursing staff, and problems with infection control, including seven deficiencies reported as recently as December 14, 2023, so that's something families might want to keep in mind.
Pavilion At Villa Pueblo lets visitors come any time, 24/7, as long as they follow the health and safety protocols the staff sets up, and the community has earned awards like the Pinnacle Customer Experience Award and is certified as a Great Place to Work, but as with any large facility, the place does receive regular state inspections and has gotten some citations in the past for things like infection control, pressure ulcer care, and nursing services. The facility takes residents above a minimum age, though the cut-off isn't listed, and works to personalize care, programs, and meals so residents feel supported and can keep up with hobbies or start new ones. While Pavilion At Villa Pueblo can feel warm and welcoming with its family-like environment and lovely mountain views, families should stay aware of its inspection results when making care decisions.
