Forest Ridge Senior Living

    16006 US-24, Woodland Park, CO, 80863
    3.7 · 25 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Beautiful facility but unsafe leadership

    I was initially impressed - beautiful, sunny mountain facility, spotless rooms with private baths, warm hospitality (Kathy/Cathy), kind nurses and engaging activities that made residents and families feel at home. Over time management failures (dismissive/condescending administration), severe understaffing and poor memory-care oversight caused care lapses, weight loss, infections and terrible communication; CNAs were overworked and many quit. The frontline staff tried hard and were wonderful, but because of safety and leadership concerns I urgently moved my mom and cannot recommend this facility for a loved one.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.68 · 25 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      4.3
    • Meals

      1.0
    • Amenities

      4.5
    • Value

      2.0

    Location

    Map showing location of Forest Ridge Senior Living

    About Forest Ridge Senior Living

    Forest Ridge Senior Living sits in a quiet spot on the hospital campus in Woodland Park, Colorado, surrounded by trees, mountains, and wildlife, which gives it a calm feeling that many people seem to appreciate and, from what folks say, it's about half an hour west of Colorado Springs, so it's close to the city but feels out in the country. The facility provides skilled nursing care, memory care, physical rehabilitation, long-term care, and even independent living, so residents with many different needs find help here, and there's a team that includes a Fall Prevention Consultant along with experienced rehabilitation staff. Some people arrive for transitional care right after a hospital stay until they're strong enough to return home, and others need long-term care or specialized help with wounds, memory issues, or hospice support, and there's even home health and home care options, which makes the range of services pretty broad.

    The daily rates start at $365, and the place takes care of people no matter their background, including veterans, since it has a contract with the VA for rehabilitation, long-term care, and respite services for those who served. Forest Ridge Senior Living offers support and referral services, dietary programs, and activities that try to keep folks active and connected. Staff receive training in compassion, tenderness, and hospitality, and the facility has a philosophy that every person is valuable, which seems to show up in the individualized nursing and therapy care that residents and rehab guests receive. People seeking care for memory loss like Alzheimer's or dementia can find special programs here, and hospice help is also available.

    The facility has a 4.0 rating based on 4 reviews, and it earned a 5-star rating from the Centers for Medicaid and Medicare Services as well as a U.S. News award for Best Nursing Home in America 2018-2019. Forest Ridge tries to focus on holistic care, supporting body, mind, soul, and spirit, which some residents and their families mention as being important to them, and the location gives most people both comfort and a sense of peace. Forest Ridge Senior Living is managed by OnPointe Health and is operated by Forest Ridge Senior Living LLC, and it's part of CHCA District II. The facility offers care and services without discrimination, no matter a person's race, religion, color, background, or other personal history, and expresses a mission of providing compassionate care with heart.

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