Countryside Manor of Bristol

    1660 Stafford Ave, Bristol, CT, 06010
    3.4 · 35 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Great therapy, but serious neglect

    My experience was mixed. The memory care, rehab/PT and some nurses/staff were excellent - compassionate, active programming, good food, and my mom was happy there. But I also saw rude or incompetent staff, poor communication and administration, short staffing, serious hygiene and safety problems (bad odors, soiled diapers left hours, leaked urine bag, delayed meds, weight loss), and even stolen items. I'd recommend only with major caveats - great therapy and caring people in places, but real neglect and oversight issues that must be fixed; Spanish-speaking staff are needed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.40 · 35 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.1
    • Meals

      3.0
    • Amenities

      1.0
    • Value

      1.0

    Location

    Map showing location of Countryside Manor of Bristol

    About Countryside Manor of Bristol

    Countryside Manor of Bristol sits as a single-storey skilled nursing facility that's managed by Athena Health Care Systems, with a focus on offering a safe, compassionate, and dignified setting for seniors, and while the place is pet-friendly and tries to help folks feel at home with both private and semi-private rooms, spacious lounges, and well-kept outdoor grounds, the facility's main job has always been to provide care across different levels, so you've got independent living for people over 55 or 62, assisted living with help for things like dressing and bathing, and even specialized memory care services for seniors with Alzheimer's or dementia, which usually cost more than standard services. The site carries 90 beds, with 81 residents reported as of September 30, 2023, and you'll find both nursing home and rehabilitation care, short-term therapies like physical, speech, or occupational help, and on-site healthcare including lab, pharmacy, dental, psychiatric, and ophthalmology services, and they've also made space for special diets, complimentary family meals, daily housekeeping, laundry, transportation, and salon care, always under 24-hour watch by certified nurses, therapists, physicians, and support staff, which helps folks manage both their physical and mental health. The whole place has always tried to maintain a clean environment with a staff focused on each resident's needs, offering fitness, recreation, and community-based programs designed to help people stay active, while tying it together with the idea of a continuum of care so folks don't have to move as their needs change. Even with the amenities, like a meal program-with one or two prepared meals a day-and options for hospice or home care, the reality is, Athena decided to close Countryside Manor, planning to finish discharging or relocating all residents by late March, with services discontinued by March 28, 2025, which came after the facility reported a negative balance sheet of $9.4 million at the end of the latest reporting period. While the facility always aimed to offer reliable care with private and semi-private rooms, communal dining, comfortable lounges, and landscaped spaces, along with on-site help for health and daily living, it's now in the process of winding down, and new residents aren't currently being accepted.

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