The Pines at Bristol Center for Nursing and Rehabilitation

    61 Bellevue Ave, Bristol, CT, 06010
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Friendly staff but safety concerns

    I appreciate the warm, friendly staff, excellent therapy team, appetizing meals, and the initially clean, welcoming facility that made my mom comfortable. However, slow call-bell responses, staff delays, poor communication from nurses, maintenance backlogs, and a decline in cleanliness - plus a fall that led to deterioration - are serious concerns. Overall, many caregivers go above and beyond and rehab is strong, but responsiveness, safety, and upkeep need improvement.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.31 · 117 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.3
    • Meals

      3.0
    • Amenities

      3.0
    • Value

      4.0

    Location

    Map showing location of The Pines at Bristol Center for Nursing and Rehabilitation

    About The Pines at Bristol Center for Nursing and Rehabilitation

    The Pines at Bristol Center for Nursing and Rehabilitation sits at 61 Bellevue Avenue in Bristol, Connecticut, offering a mix of nursing care, short-term rehabilitation, long-term services, and a range of specialty programs like memory care, hospice, pet therapy, and brain injury support. The center holds 132 certified beds, has an average of 123 residents each day, and is managed by Marvin Ostreicher since 2007, under the National Health Care Associates network. Residents get daily help from skilled nurses, physicians, and nurse practitioners, with services covering everything from medication management and IV support to therapy services for physical, occupational, and speech needs, and they run their own CNA training classes too. The nurse turnover rate is 29.2%, which is lower than the state's average, and there are 3.61 nursing hours per resident each day, a bit under the state average. Private rooms are an option, and the center is pet-friendly, even offering pet therapy, and there are amenities like beauty shops, an outdoor courtyard, and cozy lounges throughout the building. Meals are provided, housekeeping's included, and residents can try activities such as bingo, gardening, cooking classes, and community outings, all meant to keep folks active and give a sense of belonging and comfort. There's transportation for appointments, virtual visit options, and daily visiting hours from 8 in the morning to 8 at night. The Pines has received recognition in a few areas, including local reader polls and awards for its technology and wound care, and the CMS and U.S. News have given it five-star marks, while Google reviews average at 3.6 out of 5 across 27 people. There have been 16 deficiencies reported in state inspections, covering issues like timely reporting of suspected abuse or neglect and keeping up with residents' rights, dignity, and infection control, though the facility still meets the basic federal standards. The most recent routine health inspection happened over two years after the usual schedule. The center says it takes a patient-centered approach called Passport™, aiming for kindness, comfort, and dignity, with care plans tailored to each person's needs. There's a friendly environment with spacious rooms, support for family caregivers, and staff ready to help around the clock, but it's best for anyone interested to review inspection reports and ratings if looking for detailed quality or compliance information.

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