Touchpoints at Farmington

    20 Scott Swamp Rd, Farmington, CT, 06032
    2.9 · 34 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Poor care despite good rehab

    I appreciated the excellent PT/rehab and a few genuinely compassionate, responsive staff, and the food was fine at times. But overall I found chronic understaffing, rude/unhelpful nurses, poor communication, long call-bell waits, frequent room moves, and dirty, run-down conditions (strong odors, overheated rooms, hygiene and safety concerns) - I cannot recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.91 · 34 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.9
    • Staff

      2.7
    • Meals

      3.0
    • Amenities

      1.3
    • Value

      2.0

    Location

    Map showing location of Touchpoints at Farmington

    About Touchpoints at Farmington

    Touchpoints At Farmington is a care facility situated in Farmington, Connecticut, dedicated to providing a range of specialized healthcare services. The facility is known for its focus on post-acute rehabilitation, long-term care, and short-term recovery for individuals who are transitioning from hospitalization or require ongoing medical support. The environment at Touchpoints At Farmington is designed to be supportive and welcoming, aiming to promote the physical and emotional well-being of its residents.

    A key aspect of the facility is its rehabilitation programs, which are tailored to meet the needs of patients recovering from surgeries, injuries, or illness. The center offers services such as physical therapy, occupational therapy, and speech-language pathology, provided by a team of skilled therapists who collaborate closely with medical professionals to develop individualized care plans. This multidisciplinary approach ensures that each resident receives the appropriate therapies to maximize their functional independence and quality of life.

    Touchpoints At Farmington features amenities and spaces that contribute to a comfortable and therapeutic atmosphere. The rooms are designed to accommodate both privacy and easy access to care, and communal areas support social engagement and recreational activities. Meals are provided with attention to nutrition and dietary requirements, aiming to support recovery and overall wellness.

    The staff at Touchpoints At Farmington are experienced in managing complex clinical needs, including cardiac, orthopedic, pulmonary, and neurological conditions. The facility is equipped to administer advanced medical treatments, while also emphasizing compassionate, person-centered care for every resident. The focus extends beyond just addressing medical conditions, as the center is attentive to the psycho-social and emotional needs of the individuals in its care.

    Touchpoints At Farmington places importance on building a sense of community and belonging for residents and their families. Family involvement is encouraged throughout the care process, with staff working to provide support during transitions and answer any questions that may arise. The overarching aim of Touchpoints At Farmington is to facilitate each resident’s pathway toward recovery, improvement, and comfort within a nurturing environment.

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