Avery Heights

    705 New Britain Ave, Hartford, CT, 06106
    3.2 · 21 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Unsafe, dirty, neglectful elder care

    I entrusted a loved one to this facility and deeply regret it. A few staff were kind and the apartments, programs and activities looked good, but overall the place is dirty, poorly managed, and unsafe-mold, leaking fixtures, no AC, broken amenities and unreliable transportation. Most staff I dealt with were rude, neglectful, frequently absent or dishonest, communication was awful, and care failures (including a forgotten feeding tube that led to sepsis and hospitalization) caused immense harm. Despite some compassionate employees, I urge others to avoid this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.24 · 21 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.2
    • Staff

      2.6
    • Meals

      1.0
    • Amenities

      2.3
    • Value

      2.0

    Location

    Map showing location of Avery Heights

    About Avery Heights

    Avery Heights sits on a 43-acre campus at 705 New Britain Ave, Hartford, CT 06106, offering a full range of living and care options for older adults, and while the facility isn't taking new patients at this time, families wanting a variety of services all in one place tend to find the campus quite complete, with everything from independent living in apartments and cottages for seniors who want an active, maintenance-free life to assisted living, skilled nursing care, a memory care unit with staff trained for Alzheimer's and dementia care, and even a sub-acute unit for short-term rehab and recovery. You've got single and two-bedroom apartments, cottages with fine dining, housekeeping, and a dining room and patio lounge, plus amenities like a Wellness Center, the Marjorie B. Doty Aquatic Center, and walking trails, and there's a wellness program offering modern aerobic and strength equipment to help folks stay active. The staff speaks English and is trained to provide support at every stage, so whether someone needs help with daily activities or long-term care, there's a service to meet that need-including home health care and adult day care options-and no matter the level, they've got social, educational, and recreational programs along with personal and group activities for a good quality of life, and the atmosphere stays relaxed and homey. The community recognizes veterans, offers support for them beyond just the holidays, and sits near parks, shopping, and dining, letting residents enjoy both campus comforts and local Hartford attractions. Avery Heights is run by Church Homes, Inc., operates as a not-for-profit, and updates its online information monthly so folks can check service details as they change, though you won't find specialty or language details in their listings and there's no fax number or published office hours, but the online map for 705 New Britain Ave is easy to find if you're planning to visit.

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