Watrous Nursing Center

    9 Neck Rd, Madison, CT, 06443
    4.1 · 10 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Warm staff, alarming cleanliness issues

    I found the staff wonderful-attentive, professional and very personal; my loved one was well cared for, rooms felt homelike and well kept, and meals/activities were good. However, I also noticed alarming lapses: sticky floors, cats roaming the halls, unattended residents and doors left open compromising privacy, and I was told about an alleged fatality tied to neglect. Overall a warm, team-oriented place for short- or long-term stays, but the cleanliness, supervision and privacy issues make me wary to fully recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.10 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.7
    • Meals

      5.0
    • Amenities

      4.1
    • Value

      4.1

    Location

    Map showing location of Watrous Nursing Center

    About Watrous Nursing Center

    Watrous Nursing Center is a dedicated senior living community that offers a range of services designed to meet the needs of its residents. The center is well-regarded for its commitment to creating a supportive and welcoming environment where seniors can thrive. Residents can expect a comprehensive approach to care that addresses not only their medical and personal needs but also emphasizes engagement, nutrition, and overall well-being.

    The culinary experience at Watrous Nursing Center is a cornerstone of daily life, with chefs and meal planners ensuring that every dish served is both nutritious and delicious. The meals are crafted to provide the right balance of vitamins and minerals, supporting the health and vitality of every resident. High-quality ingredients and thoughtful preparation result in a dining experience that residents look forward to each day.

    Beyond dining, the community sets itself apart through a robust calendar of activities aimed at engaging residents socially, physically, mentally, and emotionally. The activities are selected to foster connection, stimulate mental acuity, and encourage an active lifestyle, ensuring that each resident can find something meaningful and enjoyable. This vibrant atmosphere is amplified by a culture of friendliness and kindness, with staff striving to create a place that feels like home to everyone who walks through the doors.

    Watrous Nursing Center is designed to offer a complete senior living experience, accommodating individuals who need various levels of care, including those who benefit from skilled nursing services. The thoughtful approach to daily living and the attentive support from dedicated staff create a community where residents are encouraged and empowered to live fulfilling lives.

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