Touchpoints at Manchester, founded in 2011, stands at 333 Bidwell Street and has 131 beds. This nursing home, part of the iCare Health Network, offers inpatient nursing and rehabilitative care for those who need ongoing health services. Residents can get care for their physical, emotional, and social needs, and they can stay in private rooms. The staff keeps communication open between residents, families, and themselves, working together as an interdisciplinary team to make sure each person has a care plan that fits their unique needs. Touchpoints at Manchester serves veterans through a VA contract, offers hospice care, and helps those with complex issues like congestive heart failure, COPD, and those recovering from heart surgery. The home features unique programs like Touchpoints Rehab and Touchpoints Therapy, which give both inpatient and outpatient physical, occupational, and speech therapy. For those facing joint or spinal surgery, the "Beyond the Joint" Prehab and Prebook program aims to help residents gain strength before procedures. There are special services for those with Alzheimer's and dementia through the Greater Hartford Memory Care Center and MissionCare Health supports justice-involved and hard-to-place individuals who need long-term care. They also run respite care to give family caregivers a break and provide help for relocating residents through their Relocation Guide. Touchpoints at Manchester is managed by iCare Management, LLC, and rates among the community reflect a range of experiences, with a current review average of 2.3 out of 12 reviews. While there's a broad set of programs and therapies, experiences may vary, and it may help to look deeper into the facility to see if it fits certain needs.
Touchpoints at Manchester
333 Bidwell St, Manchester, CT, 06040- Assisted living
- Memory care
- Skilled nursing
Excellent therapy, appalling basic care
My stay was a mix of excellent therapy and appalling basic care. The PT/OT team and staff like Rhoda and Margaret were compassionate and instrumental in my recovery, but the facility itself was dirty (filthy bathrooms, bugs, peeling paint), understaffed, and often neglectful-bathing and hygiene were skipped, medications mishandled, call bells ignored, and discharge/communication was a disaster. I felt unsafe and had to correct medication and paperwork multiple times; I would not trust this place for long-term care, though its therapy team is outstanding if you can tolerate the rest.
Pricing
Schedule a Tour
Amenities
Healthcare services
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Medication management
- Mental wellness program
Healthcare staffing
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
Meals and dining
- Diabetes diet
- Meal preparation and service
- Restaurant-style dining
- Special dietary restrictions
Room
- Air-conditioning
- Cable
- Fully furnished
- Housekeeping and linen services
- Kitchenettes
- Private bathrooms
- Telephone
- Wifi
Transportation
- Community operated transportation
- Transportation arrangement
- Transportation arrangement (non-medical)
Common areas
- Beauty salon
- Computer center
- Dining room
- Fitness room
- Gaming room
- Garden
- Outdoor space
- Small library
- Wellness center
Community services
- Concierge services
- Fitness programs
- Move-in coordination
Activities
- Community-sponsored activities
- Planned day trips
- Resident-run activities
- Scheduled daily activities
2.83 · 35 reviews
Overall rating
- 5
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- 3
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- 1
Care
2.8Staff
2.7Meals
2.2Amenities
1.0Value
2.8
Location
About Touchpoints at Manchester
People often ask...
Touchpoints at Manchester offers assisted living, memory care, and skilled nursing.
There are 3 photos of Touchpoints at Manchester on Mirador.
The full address for this community is 333 Bidwell St, Manchester, CT, 06040.
Yes, Touchpoints at Manchester offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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